2026 MEMS Conference | General Sessions

November 30 | 1:00 PM

Opening General Session

  • Tom Fishburne
    Creator of Marketoonist and Author of “Your Ad Ignored Here” 

  • Tom Fishburne

Tom Fishburne, creator of Marketoonist, is a keynote speaker who draws cartoons from deep business experience. He speaks worldwide on the power of humor to help us do our best work — by laughing together at what gets in the way.

Tom’s cartoon, Marketoonist, has lampooned the constantly changing business world for more than 20 years. First published in the Harvard Business School student newspaper and later emailed from a General Mills cubicle, Marketoonist is now read by half a million weekly readers. Tom is a LinkedIn “Top Voice” with more than 400,000 followers.

He draws (literally and figuratively) from more than 20 years in the marketing trenches in the US and Europe. Tom was CMO at HotelTonight, VP at Method, and managed brands for Nestlé and General Mills. He was also a digital marketing pioneer at iXL, now part of Razorfish.

Tom expanded Marketoonist into a creative studio that has developed award-winning campaigns for more than 200 businesses, including Google, DBS Bank, and Adobe. He is the author of “Your Ad Ignored Here.” He also illustrated 3 bestselling business books with Deloitte: “Provoke,” “Detonate,” and “Work Disrupted.”

His cartoons have been featured by the Wall Street Journal, Fast Company, and the New York Times. They’ve appeared twice on billboard ads in Times Square and once helped win a Guinness World Record.

Tom works from a backyard cartoon studio north of San Francisco with his amazing wife, Tallie, who is always the first to see his sketches.


December 1 | 12:15 PM 

The Sequel Challenge: Building a Marketing and Enrollment Franchise

In the movies, a big opening weekend can feel like the whole game. In higher education, enrollment can feel that way too: land the class, hit the number, celebrate. But the institutions that consistently win don't stop at opening weekend. They build something learners come back to, again and again. In this energizing session, Bruce Etter, UPCEA's Senior Director of Research and Consulting, explores where marketing and enrollment management stand today and what separates a one-time hit from a lasting franchise. Anchored in exclusive new findings from UPCEA's 2026 Marketing and Enrollment Management benchmarking survey, with a look at how learners search in the age of AI, he brings marketing, enrollment, and student success into a single story. Attendees will leave with practical moves that can help earn their institution a sequel.

  • Bruce Etter, UPCEA
    Senior Director of Research and Consulting, UPCEA

    Bruce Etter










December 2 | 11:15 AM 

Closing General Session: Awards Recipients Spotlight 

Join this lively interactive conversation with the top recipients of the UPCEA 2026 MEMS awards as these innovative leaders share their insights and expertise in marketing, enrollment management, and student success.