UPCEA 2022 Annual Conference Pre-Conference Workshop | Post-Pandemic Access: Building Inclusivity (separate registration required) [VIRTUAL]

Award Presentations -
Adelle F. Robertson Continuing Professional Educator Award
UPCEA Leadership in Diversity and Inclusive Excellence Award

Starting Small: Implementing Digital Badging for Existing Programs as a Foundation for Growth
Alternative Credentials | Foundational | Fiesta 7-8
As University of North Carolina, Chapel Hill expands its digital and lifelong learning programming, it was important to also expand the alternative credentials portfolio. The first step was to implement a Digital Badging Pilot for non-credit offerings, with dual goals of highlighting marketable skills gained by graduates and laying a foundation for future organizational growth. This presentation shares key project milestones, lessons learned, and best practices uncovered. Leave armed with a roadmap for implementation at even the smallest scale!

• Hilary Culbertson, University of North Carolina, Chapel Hill
• Alexandra Lamperti, University of North Carolina, Chapel Hill

Moderator: Anna-Bradley Schoenfeld, Riipen

What Have We Learned? Leveraging Data-Informed Decision-Making for Improving Outcomes and Quality
Business & Operations | Strategic | Coronado EFG
We have lots of data available to us, but the data may have changed significantly in the past two years. Combining our lived experience with a data-informed approach to strategic planning can generate improved outcomes. Come hear how institutions leverage data (some old, some new) to affect change in programs.

• Rob Robinson, Blackboard
• Justin Louder, Texas Tech University

Moderator: Marissa McGee, Indiana University

Community-Engaged Program Development: The Process for Developing a New Masters in Community Leadership
Program Planning and Implementation | Applied | Yucatan
This session will discuss, through a program development lens, the context for the creation of UMBC’s Master of Professional Studies in Community Leadership, the unique development process, and the initial outcomes.  This interactive discussion will be led by two experienced program development staff members who worked with an interdisciplinary group of faculty members, community partners, and UMBC’s community-focused Shriver Center to develop this new and innovative graduate program.

• Allison Jones, University of Maryland Baltimore County
• Christopher Steele, University of Maryland Baltimore County

Moderator: Kelley Brandt, Boise State University

‘Reimagine Workforce Online Career Training as You Know It’   Reimagine Arkansas Workforce Project D.O.E. Grant
Community and Economic Engagement | Applied | Fiesta 1-2
‘The U.S. Department of Education awarded a grant to the Arkansas Workforce Development Board and the Arkansas Division of Workforce Services to fund the Reimagine Arkansas Workforce Project. This state-wide coordinated effort is intended to benefit Arkansans who have been economically impacted by the COVID-19 pandemic. Project partners include state agencies, U of A Global Campus Professional and Workforce Development, Shorter College, and iDatafy LLC. ‘ During this unprecedented time, we are looking to each other for leaders to emerge and help us all move forward with successes and failures to identify and share. It is an understatement that our workforce has taken a hard hit with the pandemic and has affected thousands of workers in all types of demographics and workforce careers.  The role of U of A Professional and Workforce Development for the Reimagine grant is to develop and deliver short-term, online training programs for in-demand occupations.

• Mandy Eppley, University of Arkansas
• Tara Dryer, University of Arkansas

Moderator: David Cashwell, Modern Campus

Strategizing and Delivering a Portfolio of Micro-Courses and Micro-Credentials
eDesign Collaborative | Strategic | FIesta 3-4
The University of Toronto School of Continuing Studies has designed a self-directed conversion kit to streamline the development of micro-courses from existing full-length programs, while ensuring a sustainable collaboration among course developers, program directors and learning innovation partners. The implementation of this strategy accelerated the creation of a portfolio of +75 competency/skill-based micro-courses and their respective micro-credentials.

• John Lewis, University of Toronto
• Juan Mavo-Navarro, University of Toronto

Moderator: Daniel Kalef, Green Flower

Using Real-Time Data of International Student Search Behavior, to Inform Your Recruitment Strategies for 2022 and Beyond; Based on the Lingering Effects of COVID-19
International | Applied | Fiesta 9-10
Through our session, we will explore how data is analysed and visualized, ensuring international student recruitment decision-making is accurately informed within your university. We will have a closer look at what our student behaviour data is telling us about lingering COVID-19 and enrolments for the coming cycles in 2022 and beyond.

• Kelly Pierce, Georgia Tech
• Margaret Cook, Studyportals

Moderator: Andrea Gross, University of Denver

Incorporating Virtual Reality into Your Graduate Nursing Skills Lab
eDesign Collaborative | Applied | Coronado AB
Virtual reality has paved the way for healthcare simulation in graduate nursing programs. Students are able to gain competency in necessary skills for professional practice. A high percentage of acute care nurse practitioner students gained expert level knowledge in the skills of intubation, paracentesis, and central line insertion. The skill set knowledge can then be translated to professional clinical practice.

• Melissa Burdi, Purdue University Global
• Abbey Elliott, Purdue University Global

Moderator: Stevie Rocco, Penn State University

The Why and How of Adopting a “Skills” Framework
Program Planning and Implementation | Strategic | Coronado CD
We’ve heard about the tug-of-war between skills and degrees, read the surveys from learners saying they want “Skills”, and seen Fortune 500 corporations scale their learning partnerships to develop their workforce. In this session we will contextualize the opportunities a “Skills” framework unlocks as well as how institutions have implemented and executed against successful initiatives.

• Jacque Varsalona, Wilmington University
• Morgan Halpert, Emsi Burning Glass
• Jennifer Lasater, Purdue University Global

Moderator: Kim Luzius, University of Michigan

Operation Rescue: UPCEA Research on Reengaging the Disengaged Student
Marketing, Enrollment, & Student Success | Strategic | Monterrey
UPCEA and StraigherLine conducted research profiling the disengaged learner and how their situations and motivations are different from other adult learners. This study surveyed individuals who have college credits but are no longer attending college, and profiled this population to identify why they stopped attending and what motivates them to re-engage. This presentation informs institutions on the landscape of needs, reasons for leaving college, and what really brings these students back into higher education.

• Jim Fong, UPCEA
• Amy Smith, StraighterLine
• Jerry Rhead, Michigan State University
• Katie Dawson, University of Louisiana System

Moderator: Rene Eborn, University of Southern Utah

Developing Institutional Infrastructure to Enable a Blended Online Learning Strategy Through Optimal Distribution of Support
Online Administration | Strategic | Durango
Institutional leaders face many questions when considering how to establish the institutional infrastructure necessary to provide key administrative and operational support to develop and launch online learning offerings. In this session, leadership from the University of Michigan’s Center for Academic Innovation will share their strategic approach to establishing the institution’s infrastructure to provide support for portfolios of online learning experience that blend alternative credentials with credit-bearing learning opportunities.

• Sarah Dysart, University of Michigan
• Mike Daniel, University of Michigan
• Lauren Atkins-Budde, University of Michigan

Moderator: Jay Hatcher, Wiley University Services

The Effects of Resource Dependency on Decisions by Public Service Administrators to Offer Local Government Training Service to the State
Community and Economic Engagement | Strategic | Fiesta 1-2
Many university administrators make decisions to implement local government training programs in service to their state --major influences are external stakeholders, university mission, metrics, labor and financial resources, and university organization. Resource dependency impacts administrators’ decisions, as revealed in organizational effectiveness, environmental awareness, and environmental constraints.  This presentation includes a suggested checklist with scoring for university administrators as they consider adding a new local government training program based on a metaphorical box of influences.

• Stacy Jones, University of Georgia

Moderator: Carolyn Callaghan, Western Carolina University

The Classroom Plus Model: Using a Flipped Design to Optimize Learning and Collaboration
eDesign Collaborative | Strategic | Coronado AB
A panel from the continuing education unit at the University of South Florida will present on their efforts to integrate their innovative Classroom Plus online learning model. The model is formulated from proven methodologies to give students an engaging, collaborative learning experience. The panel will describe the highs and lows encountered as the office transitioned entirely—and permanently—to online-delivered learning. They will also explain the benefits continuing education units can bring to their respective universities.

• Mark Koulianos, University of South Florida
• Kimberly Allison, University of South Florida
• Megan Sauer, University of South Florida

Moderator: Jon Poole, Nearpod

Innovating Work-Based Learning Programs: Meeting Diverse Learner Needs and Measuring Success
Alternative Credentials | Applied | Coronado CD
Around 70% of adult learners say skills and knowledge directly relevant to the workplace are essential when choosing a school. COE units can differentiate themselves by introducing innovative virtual work-based learning projects that are accessible for learners and easier to manage at scale. In this session, presenters will share the challenges they overcame in expanding access, how they are tracking ROI, and the impact these projects have had on learner satisfaction.

• Midia Shikh Hassan, Riipen
• April Abernethy, University of Colorado, Boulder
• Lorraine Carter, McMaster University

Moderator: Tara Dryer, University of Arkansas

Changing with the Times: Can Traditional, Non-profit Universities Compete in the World of Online Giants?
Online Administration | Applied | Durango
Are your online enrollments challenged in a highly competitive market? Worried about how to meet enrollment growth targets? Join us as we examine the competitive pressures faced by traditional, campus-based online and professional education programs in a market increasingly dominated by large, private online education providers.  We will consider these challenges from a public non-profit university perspective, and share strategies that have helped the panelists’ institutions grow in a highly competitive environment.

• Steven Tello, University of Massachusetts Lowell
• Nancy Ludwig, University of Massachusetts Lowell
• Joe Bartolomeo, University of Massachusetts Amherst

Moderator: JP Moran, Coursera

Emerging Themes, Trends, and Critical Issues in Global Learning
International | Applied | Fiesta 3-4
This session will bring together global education leaders from UPCEA’s International Network to share current issues and trends from the field. Panelists represent various North American institutional and PCO contexts. Topics will include best practices and models for online global learning, intercultural and virtual exchange, data driven international student recruitment strategies and emerging trends in the field.

• Breeda McGrath, Chicago School of Professional Psychology
• Crystal Marull, University of Florida
• Isaac Garcia-Sutton, Ryerson University
• Lisa Miller, University of California, Riverside
• Steve Mulligan, Study Portals

Moderator: Marissa Lombardi, Education First

Building a Digital Marketing Microcredential at Western Governors University
Alternative Credentials | Applied | Fiesta 7-8
GreenFig, like many WGU Labs partners, lives in the murky area between universities and business. It provides skill certificate courses for working adults pursuing high-growth, tech-enabled professions. In a recent pilot, WGU leveraged the depth of GreenFig’s Digital Marketing resources to provide a new non-degree offering for interested students. Merging these resources into WGU’s competency-based model posed many challenges, but we learned a great deal from the initiative, and are excited to share our results.

• Sara Leoni, GreenFig
• Michelle Love, Western Governors University

Moderator: Brian Blakeley, University of Washington

Shark Tank: Would you invest in this online program expansion initiative?
Program Planning and Implementation | Strategic | Yucatan
During this interactive presentation, you will participate in a Shark-Tank role play to evaluate an idea for expanding the number of online programs offered at a university and asked to invest in the entrepreneurial concept. Through the magic of time travel, you will see the results of the investment decision five years later. Finally, you will hear lessons learned from Boise State University’s experience with an online program expansion initiative, share insights based on your similar experiences, and assist with identifying key success factors for implementing an initiative like this.

• Christine Bauer, Boise State University
• Kelley Brandt, Boise State University

Moderator: Alissa Oleck, University of Wisconsin

The Power of Partnerships: Meeting the Educational Needs of the Nascent Cannabis Industry
Community and Economic Engagement | Applied | Fiesta 9-10
Partnerships are increasingly critical for higher education to grow enrollment and revenue. Saint Louis University partnered with the emerging cannabis industry and Collegis Education to design and deliver a credit-bearing certificate in Cannabis Science and Operations. These partnerships provided relevant content, qualified instructors, effective marketing, and efficient management of the enrollment funnel resulting in enrollment and revenue exceeding estimates by 700%.

• Troy Hargrove, Saint Louis University
• Matt Lachey, Collegis Education
• Ashley Nicklay, Collegis Education

Moderator: Ursula Bechert, University of Pennsylvania

Branding and Belonging: Harvard CE’s Approach to Community Building
Marketing, Enrollment, & Student Success | Strategic | Monterrey
Possibility and Excitement.  How do you create compelling internal and external messaging that unites four brands and one siloed division around a common theme?  Harvard’s Division of Continuing Education recently launched two branding campaigns designed to do just that.  This presentation will share the results achieved through the generation and engagement of new external audiences and the re-energizing of staff around mission, innovation and possibility.

• Nancy Coleman, Harvard University
• Ross Pearo, Harvard University

Moderator: Aaron Lawrence, SmartBrief

Should I Stay or Should I Go? Conducting a Comprehensive LMS Review at Your Institution
Business & Operations | Applied | Coronado EFG
Conducting an LMS review can be daunting, but it's easier if you have clear guiding principles. In this session, learn how one institution centered their review on being open and transparent, inclusive, ethical and compliant, locally grounded, and future-proof. We'll also share examples to use in your own LMS review.

• Jason Rhode, Northern Illinois University

Moderator: Lyla Garner, Mississippi State University

2022 UPCEA Institutional Representatives Annual Breakfast Briefing + Council for Credential Innovation Convening (By invitation only – Open to all UPCEA Institutional Representatives, Chief Online Learning Officers, and Council of Credential Innovation representatives) [Monterrey]

Executive Guide to PCO Research: Data-Driven Decisions to Meet the Need of Today’s Learner 
The 2022 UPCEA Institutional Representatives Annual Briefing, this year hosted in conjunction with the Council for Credential Innovation, provides an opportunity for senior leaders in professional, continuing, and online education (PCO) to connect with peers, to be briefed on the most pressing topics of our field today, and to discuss together ways each can be best positioned for the future. This year’s briefing will begin with a presentation on cutting-edge benchmarking data, fueled by the UPCEA Center for Research & Strategy. Following this presentation will be a lively panel discussion featuring senior PCO leaders representing various types of institutions, concluding with small group discussions and ample time for audience questions.
Please register here. (RSVP by Friday April 8)

• Bob Hansen, UPCEA
• Jim Fong, UPCEA
• Asim Ali, Auburn University
• Gary Chinn, Penn State University
• Tatum Thomas, DePaul University

Moderator: Susan Catron, University of California, Davis

Giving Credit Where Credit Is Due: Bridging the Non-credit, Credit Divide
Alternative Credentials | Applied | Fiesta 7-8
Non-degree credentials are becoming commonplace, with one-quarter of Americans holding them in some combination. Many of these learners are looking to utilize these credentials (and existing credits), to shorten their degree completion.  Regrettably, these standalone learning units often remain unrecognized, leaving students a long way from graduation. Fortunately, interest in creating non-credit to credit pathways is growing. In this session, participants will learn to design credentials and governance structures that bridge the divide.

• Deirdre Christofalo, New Jersey Institute of Technology
• Desiree Young, Thrive DX (formerly HackerU)

Moderator: Brian Crose, Seminole State University

STEM Ready Pathway Program: Create a Program Seamlessly Providing High School Students a Pathway to Achieve a University Degree
Program Planning and Implementation | Applied | Yucatan
This presentation will showcase the collaboration between K-12 and higher education institutions to create a pathway program that seamlessly allows high school juniors a pathway to achieve an undergraduate degree in a STEM major easily accessible within their region. In this session, learn collaborative methods to convene and create new programs from the back-end (data sharing, program architecture, MOU establishment, logic model creation) to the front-line (staffing, marketing, program designing, application tools and selection processes).

• Sarah Gardenghi, University of Maryland Baltimore County
• Sara Wells, The Universities at Shady Grove

Moderator: Michael Friedman, StraighterLine

Keep Calm and Stay Compliant: A Collaborative Approach to Regulatory Licensure Disclosures
Online Administration | Applied | Coronado EFG
Do the words “compliance” and “licensure” make you want to skip this session and head directly to the pool? Hear how we engaged in a collaborative university-wide effort to (1) gather and record state-by-state information about programs leading to licensure, (2) identify students applying to and enrolling in these programs, and (3) send regular, required notifications to these students. Learn from our successes, discuss the challenges we faced, and take away some concrete compliance strategies!

• Ilona Hajdu, Indiana University
• Sharon Wavle, Indiana University

Moderator: Joel Whitesel, Ball State University

Creating Access to Education: How UCF’s ChargeUP! Program is Bringing In-Demand Skills to Displaced Workers
Community and Economic Engagement | Foundational | Fiesta 1-2
As a result of the pandemic, the University of Central Florida created the ChargeUP! program to deliver free skills-based training opportunities to local displaced workers with the help of generous donations from JPMorgan Chase and Microsoft. In this session, you’ll hear from UCF and 2U about how they came together with Orlando’s local Workforce Development Agency, CareerSource Central Florida, to provide displaced workers in the region with the in-demand tech skills and career coaching they need to re-enter the workforce, and how you can replicate a program like this at your university.

• Chris Rose, University of Central Florida
• Sheryl Friedman, 2U

Moderator: George Calderaro, Columbia University

Using Cross-Functional Teams to Guide Organizational Restructuring
Business & Operations | Strategic | Coronado CD
Five previously separate departments spread between three separate offices were combined into a new unit that has since been formalized as a School of Professional Studies. This case study describes a cross-functional team process that was used to aligning the work of the new cross-functional teams with the unit-level goals and strategic planning objectives. Further, each team defined its success metrics and proposed initiatives (projects, action steps) to take to achieve the success metrics.

• Heather McCullough, University of North Carolina at Charlotte

Moderator: Yissel Salafsky, University of Arizona

The 4 “I’s” of Building Online Programs and Student Support Capacity
Online Administration | Applied | Coronado AB
Remember the adage, “Rome wasn’t built in a day”? This is true of building online programs and increasing capacity to support diverse learners. At the University of Virginia School of Education and Human Development, we have employed the 4 I’s (intentionality, innovation, iteration, incremental) approach to online program development and student support. Join us to learn how to apply this framework at your institution to grow and support high quality online degree programs.

• Anne Jewett, University of Virginia
• Jenny Provo Quarles, University of Virginia
• Bernadette Poerio, University of Virginia

Moderator: Chris Hansen, Everspring

Explore the World from Home: Cultural Immersion via Virtual Exchange
International | Applied | Fiesta 9-10
Newly emerging immersive Virtual Exchange approaches can be successfully adopted to increase student international engagement. Survey data will show that these exchanges increase students’ ability to communicate effectively with members of other cultures and to think critically to consider different perspectives before making conclusions about the world.

• Crystal Marull, University of Florida

Moderator: Isaac Garcia-Sutton, Ryerson University

Centering Equity: Considering LMS and Case Study Creation for Accessible Learning
eDesign Collaborative | Applied | Fiesta 3-4
How do online course designers create accessible and equitable learning experiences that meet the needs of diverse learner audiences? To address this question, we detail our approaches to accessible learning design as it relates to learning management systems (LMSs) and case-study creation across varying online contexts. We conclude by offering a diversity, equity, inclusion, and justice (DEIJ) framework and an LMS reflective roadmap that can inform design practice.

• Abram Hedtke, Saint Mary's University of Minnesota
• Lyndsay Wing, University of Michigan

Moderator: Wayne Parkins, LearningMate

Gator Pathways: Enhancing Access to the University of Florida
Marketing, Enrollment, & Student Success | Strategic | Durango
With denial rates exceeding 75% for lower-division and FTIC applicants, access to the University of Florida via UF Online has historically been an uphill feat. We’re committed to changing that. Through strategic partnerships, systemization of resources, and smart deployment of technology, we’re shifting from admission decisions of “no” to, “welcome, let’s find your path” with the launch of Gator Pathways.

• Nico Rose, University of Florida Online
• Rhiannon Pollard, University of Florida Online
• Evangeline Cummings, University of Florida Online

Moderator: Ginny Garayta, Blackboard

Practicing What We Preach: UPCEA’s Venture into Online Professional Development Certificates
Alternative Credentials | Strategic | Yucatan
UPCEA has earned a prominent leadership role in the importance of adult learners, and the impact that online learning and alternative credentials can and should have in American higher education.  This past year, UPCEA launched one of its most important and most daring initiatives in its century-long existence – and one that tests its commitment to what UPCEA stands for.  We created fifteen month-long courses, taught by luminaries in the PCO field, each offering a badge and, in combination of five courses, a certificate.  In this first year, we generated over five hundred enrollments.   This panel will consist of the faculty director, two of the founding faculty, a dean who sponsored several participants, and two students who earned their certificate.  Often, those who work in PCO are not themselves participants in teaching and learning in the types of courses and programs they manage.  This effort has provided experiential learning for those who work and lead in professional, continuing, and online education.  Our goal is to share an honest account and assessment of how we created and delivered these courses – what worked and what we learned about synchronous and asynchronous teaching, alternative credentials, and, most importantly, the nature and the needs of our profession.   This session will look back on this past year, but also forward as we extend our vision into the years ahead.  Ideally, the audience will probe in ways that help us better understand the role that professional development can play in our field.

• Kelly Otter, Georgetown University
• Roxanne Gonzales, New Mexico Highlands University
• Michael Jones, University of Connecticut

Moderator: Jay Halfond, UPCEA

Taming the Wild West: Coordinating PCO in a Decentralized University
Business & Operations | Strategic | Coronado AB
Decentralized institutions often face the challenge that unit independence comes at the cost of duplicated resources, high costs to entry for smaller schools, learner confusion, and missed opportunities. As PCO grows as a strategic priority, the lack of incentives for cooperation can become a major barrier to success. Hear from one large public university about how they have transitioned to a promising model that maintains decentralization but makes available common resources and expertise.

• Art Markman, The University of Texas at Austin
• Toni Wegner, The University of Texas at Austin
• Erin Harris, The University of Texas at Austin

Moderator: Mike Embry, InsideTrack

USF Online Strategic Approach: Blending credit and industry certs to meet future workforce demand
Program Planning and Implementation | Strategic | Coronado CD
Building a centralized fully online unit to meet the needs of today's learners is an exciting opportunity for USF; however, in this competitive environment we continued to ask the question:  "what makes our online offerings unique"?  Knowing the strengths of experiential/hands-on learning for both students and employers we developed a strategy to embed real world skills non-credit certification into our fully online credit programs

• Cynthia DeLuca, University of South Florida
• Christine Brown, University of South Florida
• Mark Koulianos, University of South Florida

Moderator: Sanam Raza, Springboard

No, This is Not Your Ceiling, PCO Leaders Can Go HIGHER!
Online Administration | Strategic | Coronado EFG
Higher education has evolved tremendously due to the global pandemic, but what does this mean for PCO leaders in a post-pandemic world? For those who have appreciated the additional access to higher level leadership and aspire to obtain even greater influence this interactive presentation will share how one can deliberately advance from PCO to cabinet level roles, the areas of administrative focus that provide broad application, and what skills can help these leaders to succeed.

• Robert Wagner, Utah State University
• Jason Ruckert, Embry-Riddle Aeronautical University

Moderator: Lisa Templeton, Oregon State University

Public Private Partnerships: The Why, How, and When to Pursue Them
Community and Economic Engagement | Applied | Fiesta 1-2
Educationally focused partnerships with private companies are on the rise as strategic campus leaders determine the option to build or buy is not sufficient. In this session, we aim to summarize the current landscape of public-private partnerships while identifying the current drivers and impediments to these business arrangements. We will then discuss potential trends in public-private partnerships and facilitate a rich discourse around what the future may hold for these relationships given the current political climate.

• Nori Barajas-Murphy, InStride
• Whitney Kilgore, iDesign
• Lauren Atkins Budde, University of Michigan

Moderator: Laurel Hogue, University of Central Missouri

Architecture of Engagement: Using Digital Badges to Support Community, Professional Development, and Teaching Excellence
eDesign Collaborative | Applied | Fiesta 3-4
This case study session presents a use case for how the implementation of digital badges can be the impetus for developing a robust teaching and learning community as instructors, instructional designers, and students alike engage, implement, and contribute together in collaborative spaces. Presenters will share how an Architecture of Engagement (AoE) can provide a framework for these interactions with instructional development, instructional design, and instructional practice serving as the trusses for supportive institutional structures.

• Travis Thurston, Utah State University

Moderator: Chris Edwards, MindEdge

Creating Inclusive Online Learning Environments for Students with Disabilities
Marketing, Enrollment, & Student Success | Applied | Monterrey
How do we move beyond access to create inclusive online programs for students with disabilities? Join us for a discussion on how to improve recruitment and retention of students with disabilities through student service programs and creating more inclusive online learning environments.

• Tay McEdwards, Oregon State University Ecampus
• Earlee Kerekes-Mishra, Oregon State University

Moderator: Michelle Hertzke, Iowa State University

Developing Liberal Arts Lifelong Learning Programs in the Middle East
International | Applied | Fiesta 9-10
This presentation explores the opportunities and challenges involved in establishing links between overseas continuing education offerings and the liberal arts mission of American-style universities, drawing on the case of the American University in Cairo with other relevant cases included.

• James Ketterer, American University in Cairo

Moderator: Sandra Janusch, University of Washington

SARA Solutions: Resources for Interstate Distance Education Now and in the Future
Program Planning and Implementation | Applied | Fiesta 7-8
Learn about the array of resources that NC-SARA is making available to colleges and universities to support the growth and quality of interstate distance education programs. From the SARA Source – a new searchable catalog of SARA distance education programs – to NC-SARA’s interactive data dashboards that share publicly available enrollment and out-of-state learning placement data, to resources and events such as the In The Field conference, NC-SARA offers information, insights, and guidance for navigating the universe of SARA. Join us for this interactive tour and discussion about all things SARA.

• Marianne Boeke, NC-SARA

Moderator: Reba-Anna Lee, Northwestern University

In Their Own Words: Retention of Active-duty Military and Military Veterans
Marketing, Enrollment, & Student Services | Strategic | Durango
Join leaders from Excelsior College as they share findings from their 2021 research study of active-duty military and veterans in online degree programs on factors that contributed to their retention. Share your PCE institution’s own experiences with these important student populations and engage in a robust discussion around the environment for active-duty military and veteran students in the critical landscape of retention.

• David Schejbal, Excelsior College

Moderator: Chris Steele, University of Maryland, Baltimore County

Research Roundtables [Veracruz C]

Moderator: Bruce Etter, UPCEA

High Impact Practices: Strategies for Faculty Professional Development
 eDesign Collaborative | Foundational
High Impact Practices (HIPs) increase student engagement and student retention. Various HIPs can be incorporated into courses to create authentic learning experiences for students. The presenters will describe strategies to help faculty design and deliver courses incorporating HIP activities and facilitate idea-sharing for faculty professional development and incorporating HIPs into courses. The specific HIPs discussed in this roundtable will be Diversity/Global Learning, collaborative assignments and projects, service learning, community-based learning, and capstone courses and projects.

• Holley Handey, University of West Florida
  
  

Increasing Faculty Participation in Online Learning
Online Administration | Applied
Institutions of higher education are embracing online learning as it proves to be one of the fastest growing areas in higher education. But what do the faculty at these institutions think of this, and will they be willing to teach online? This session will share the results from a mixed-methods study looking at the effects of adaptive leadership on faculty perception of online learning and faculty participation in online learning.

• Melissa Kaufman, Drexel University
  
  
  

The Seven People You’ll Meet Starting Online Programs: A Case Study
Online Administration | Foundational
This case study presentation will explore the presenter’s original research investigating the characteristics, tasks, processes, and challenges of faculty and administrators who started fully online programs at a prominent public university. Drawing on in-depth interview data, the presenter will describe the commonalities and differences of seven department leaders. Finally, concluding with the importance of creating a supportive culture of change while encouraging a variety of strategies and diversity of people for innovative initiatives.

• Jason Johnston, University of Kentucky
  
  

Understanding the Recruitment, Admissions, and Enrollment Experiences of Nontraditional Students Across Generations
Marketing, Enrollment, & Student Success | Applied
During the session, we'll explore how nontraditional students from different generations experience returning to college. The main themes and findings are based on a qualitative doctoral research study that explored the first-hand lived recruitment, admissions, and enrollment experiences of eight students from three different generations. We'll discuss how the study's key themes and findings might relate to attendees' student populations and how they might inform and influence enrollment marketing, outreach, and engagement strategies.

• James Campbell, University of Richmond
  
  
  

The Road to Online Program Management Independence
Online Administration | Strategic
The maturity of online education and the complexity of OPM engagements continues to spur institutional leaders to consider new ways of approaching online program management.  By exploring new models, institutions can build upon what they have learned and consider how to operate more of the online ecosystem themselves. 

• Andrea Carroll-Glover, St.Mary's University of Minnesota
  
  
  

Benefits and Challenges of Learning Analytics in Higher Education
eDesign Collaborative | Applied
Learning analytics, an emerging field in higher education, provides the opportunity to optimize online learning experiences based on data from students' behavioral patterns. Faculty can personalize students' experiences with the data while also allowing the creation of prediction models for administrators to better make program decisions. Come hear a summary of the benefits, challenges, and recommendations based on research articles. Idea-sharing and discussion activities will encourage an engaging discussion with your colleagues.

• Carrie Hansel, Indiana Univesity
  
  
  

Engaging Post Traditional Alumni
Program Planning and Implementation | Foundational
Non-traditional alumni are under-leveraged and often un-recognized. Explore how Syracuse University is redefining what it means to be a non-traditional alumnus, and how to engage this expanded community through advancement, stewardship, career networking, and leadership.

• Michael Frasciello, Syracuse University
  
• Jeffry Comanici, Syracuse University
  

Is Scalability Enough? A Deeper Look at Inclusivity in Growing Online Programs
Online Administration | Foundational
If online programs are inclusive in nature, how does administration support students from diverse backgrounds? We will explore the complex balance between scalability (ability to grow enrollments without concern for limitations) and inclusivity in online graduate programs. Join student services and administrative professionals from the University of Colorado Boulder in discussions on how scalability and inclusivity intersect in the development of fully online programs. Delve into the topics of policy, curriculum and student support. Explore the pivots and collaboration required in the daily practice of balancing learner needs and administrative realities. This discussion will allow time for participants to consider implications for their own work and strategies to apply lessons learned at their own institutions.

• Abby Rose, University of Colorado Boulder
  
• Kaitlyn Rye, University of Colorado Boulder
  
• Mika Puseman, University of Colorado Boulder

Award Presentations -
Excellence in Teaching Award
UPCEA Research and Scholarship Award

Alternative Credentials Network

Spotlight Session -
So Much More Than A Transcript: The Power and Potential of Digital Badges for Career Self-Advocacy
Alternative Credentials | Applied | Coronado CD
Many institutions are just starting to consider how they can leverage digital badging to support the professional portfolios of their students. Saint Mary’s University of Minnesota stands out as an example of how taking an innovative approach to badging can allow smaller institutions to scale digital badging successfully in a relatively short amount of time. Our story is changing what other higher ed institutions are seeing as possible.

• Carrie Wandler, Saint Mary's University of Minnesota
• Andrea Carroll-Glover, Saint Mary's University of Minnesota
Moderator: Melissa Peraino, Grand Valley State University

Business & Operations Network

Award Presentation -
Business & Operations Award for Operational Excellence

Spotlight Session -
Doing Your Job While Interviewing For It: Surviving a Simultaneous Presidential and Provost Transition
Business & Operations | Applied | Coronado EFG
This colleagues in conversation session is designed to provide frank and honest conversation regarding a simultaneous transition to a new President and Provost in Summer 2021 and what the head of the online and community education division did to ensure that he remained employed, leveraged it as an opportunity for restructuring, and kept a sense of humor in the chaos of change.

• Nelson Chipman, Point Park University
Moderator: Michael Jones, University of Connecticut

Community and Economic Engagement Network

Award Presentation -
UPCEA Engagement Award

Spotlight Session -
Professional Success: Empowering Students to Find Success Through Professional Skills
Community and Economic Engagement | Applied | Coronado AB
Purdue University Global understands the importance of assessment and is always exploring ways to raise the bar for assessment excellence. A key component for success is to work alongside industry stakeholders, employers, and faculty to transform skill attainment into industry-driven professional skills that will better prepare graduates for success in professional settings.  This presentation’s focus is to share assessment construction, evolution insights, outcome review, and next steps with the end goal of sparking inspiration for other institutions.

• Jody DeKorte, Purdue University Global
• Michele Riley, Purdue University Global
• Kathy Ingram, Purdue University Global
  
Moderator: Laurel Hogue, University of Central Missouri

eDesign Collaborative & Online Administration Networks

Award Presentations -
UPCEA Award for Strategic Innovation in Online Education
UPCEA Outstanding Service in Postsecondary Instructional Design Award

Spotlight Session -
Considerations for New Program Development
Online Administration | Applied | Monterrey
Panelists from a variety of institution sizes and types and a third-party provider will discuss the key factors in determining program viability and development.  Topics will include mission fit, market assessment, departmental readiness, sustainability and profitability.

• Kim Siegenthaler, Georgia State University
• Lisa Braverman, Excelsior College
• Daniel Kalef, Greenflower
Moderator: Paul Huckett, Johns Hopkins University

International Network

Award Presentations -
UPCEA International Program of Excellence Award
UPCEA International Leadership Award

Spotlight Session
International | Applied | Fiesta 9-10
Moderator: Sandra Janusch, University of Washington

Marketing, Enrollment, & Student Success Network

Award Presentation -
UPCEA Award for Excellence in Advancing Student Success (Sponsored by InsideTrack)

Spotlight Session -
Culturally Inclusive Enrollment Management: Strategies for Designing Day-to-Day Staff Development
Marketing, Enrollment, & Student Success | Applied | Durango
The focus of this session is to help enrollment managers recognize simple, approachable ways to build in professional development around culture and inclusion in day-to-day work. This hands-on workshop will have you participating in activities, getting to know your neighbors, and learning how to connect with others in safe, fun, and engaging ways, all while teaching you strategies for building an inclusive workplace for your staff (and ultimately everyone who interacts with them!).

• Sarah Wanger, Indiana University
  Moderator: Marleigh Perez, Oregon State University

Program Planning and Implementation Network

Award Presentations -
Outstanding Program: Noncredit Award
Outstanding Program: Credit Award

Spotlight Session -
How Can You Help Students Grow OUTSIDE of Your Course?
Program Planning and Implementation | Applied | Yucatan
How can we support meaningful engagement opportunities where students apply what they are learning in their courses to the world beyond, accelerating their development and having a deep and lasting impact? Penn State created its Student Engagement Network to do just that! This case study introduces our Student Engagement Network model, highlighting its successful grant program. Join us to learn about the strategies employed, lessons learned, and ways to adapt our work at your institution!

• Ann Taylor, The Pennsylvania State University
Moderator: Sandra von Doetinchem, University of Hawaii

Bifurcated Advising: Improving College Access and Retention - From the Start!
Marketing, Enrollment, & Student Success | Applied | Durango
o Increasing access and retention outcomes for online learners takes intentional support implemented at key times of transition. The University of Arizona implemented a centralized 1st Term advising team that help improve both yield *and* retention -- amid dramatic enrollment growth during the pandemic. Come learn how we improved both access and success outcomes – and consider how your institution could implement something similar for online, adult, or post-traditional learners.

• Carmin Chan, University of Arizona
• Grace Hurd, University of Arizona

Moderator: Karina Kogan, EducationDynamics

Getting Started With Digital Credentials: Perspectives From Two Research Institutions
Alternative Credentials | Applied | Monterrey
The University of Texas at Austin and Continuum College at the University of Washington in Seattle are beginning a journey into digital credentials. As large research-intensive institutions, considerations of scale, sustainability, purpose, and governance are crucial. As a nascent approach to credentialling, however, digital implies the need to be nimble, innovative, and iterative. Join us to learn about our journey and to share how your institution is approaching digital credentials.

• Rovy Branon, University of Washington
• Art Markman, University of Texas at Austin
• Bryan Blakeley, University of Washington

Moderator: Trina Poe, Emsi Burning Glass

The Central Role of PCE in Driving Institutional Online Strategies
Online Administration | Strategic | Coronado CD
Rather than operating on the periphery and serving distinct audiences, it’s essential that modern PCE units shift to the institutional core—guiding strategy in developing online offerings for all learners. This session brings together PCE leaders from varied institutions to share their unique perspectives on the work of PCE divisions today, ideal approaches to create tight collaborations between PCE and main campus, and what a “PCE approach” to learner engagement can look like.

• Amrit Ahluwalia, The EvoLLLution
• Eric Bullard, University of California, Los Angeles
• Tanya Zlateva, Boston University

Moderator: Tom Cavanaugh, University of Central Florida

Embracing Equity, Diversity, Inclusion, & Access in the First Year Seminar for Non-traditional Online Learners
Program Planning and Implementation | Applied | Yucatan
What does a first semester experience look like for adult online learners? Syracuse University’s College of Professional Studies created its own 2-credit “Orange Immersion” course for our online students that complements a 1-credit first year experience seminar on equity, diversity, inclusion & access. This interactive session will explore our process in thought, design, and delivery of this new online experience and share best practices for institutions considering a first-year seminar for non-traditional online students.

• Tyler Bell, Syracuse University
• Ken Cooper, Syracuse University

Moderator: Tanya Vincent, Western Kentucky University

R2-D2, C-3PO, & K12 PD : A Community Collaboration to Bring AI to the Classroom
Community and Economic Engagement | Foundational | Coronado AB
This session will explore how two community organizations created a pilot professional development around Artificial Intelligence for K12 teachers. Participants will not only hear about the specifics of the AI teacher workshops and their effectiveness but also about strategies for sustainable partnerships that support the community and economy.

• Josh Herron, Anderson University
• Katie Wolfe-Burleson, Anderson University
• Benjamin Deaton, Anderson University

Moderator: Melynda Thorpe, Southern Utah University

What’s in Your Portfolio? And What Are You Doing About It?
Business & Operations | Strategic | Coronado EFG
Managing a large and diverse portfolio of programs requires decisions on how to allocate finite resources among them. This presentation explains a portfolio analysis process used to evaluate more than 50 individual programs, and how the information is being used to map the future of the programs.

• Stephanie Platteter, University of Minnesota
• Bob Stine, University of Minnesota

Moderator: Anni Schleicher, Salesforce.org

Implementing a New Online Course Development Process: Tales From an Instructional Design Team
eDesign Collaborative | Applied | Fiesta 1-2
Developing online courses with busy faculty takes careful preparation and agility. Learn how the University of Michigan School of Public Health Instructional Services team revamped the online course development process to give faculty the opportunity to participate in a scaled-down version of the process prior to a formal kickoff. Participants will experience various aspects of the process, learn how it impacted the final product, and share their own experiences around online course development.

• Kim Luzius, University of Michigan
• Frederique Laubepin, University of Michigan

Moderator: Tracy Chapman, Collegis Education

Virtual Study Abroad Course Development
International | Applied | Fiesta 3-4
Learn how virtual study abroad courses have been successfully launched and hear feedback from students and faculty on the impact of the experience. Intercultural competence can be developed, and international exchange can be accomplished despite restrictions on travel. Explore examples of how one institution made it work and conducted short-term study abroad courses across a range of countries during the pandemic.

• Breeda McGrath, The Chicago School of Professional Psychology

Moderator: Jorge Zumaeta, Florida International University

A Whole New World: 5 Tools Anyone Can Use to Make Incredible International Learning Happen Online
International | Applied | Fiesta 9-10
Collaborative Online International Learning (COIL) offers colleges and universities a high-impact strategy for nurturing global awareness, perspective, and engagement amongst their students in a significantly globalized world. By engaging learners in relevant and discovery focused experiences students develop sticky learning and powerful aha moments. During this session, attendees will explore a faculty’s successful journey in deploying and facilitating three COIL courses and the strategies and tools that made each course a success.

• Maikel Alendy, Florida International University

Moderator: Maria Jose "MJ" Bassett, Purdue Global University

Does the Rise of In-house Corporate Education and Training Certificates Pose a Threat to Higher Ed Continuing Education Programs? Extending the Conversation from UPCEA Region’s Week
Community & Economic Engagement | Strategic | Fiesta 7-8
LinkedIn Learning. Grow With Google. AWS Educate Cloud Degree. Private Coding Boot Camps. There is an accelerating trend of Fortune 1000 companies developing education and training in house, bypassing higher education entirely.  The trend is not new; think McDonald's and Disney University. But the increased pace of corporate based certificate programs combined with the perceived glacial pace of higher education cannot be ignored.  Pre-pandemic spending on employee training globally reached $370B; only 8% of training budgets was spent on outsourced education and training.  Corporate training executives cite slow response and lack of agility by universities and colleges to provide timely upskilling and reskilling programs to meet industry needs. Leaders in the continuing education space will join corporate training experts to continue the discussion on the increasing transition and strategies for how those working in higher education can address the challenges.

• Sandra von Doetinchem, University of Hawaii at Manoa
• Annette Webb, University of California, Riverside
• Lee Maxey, MindMax
• Stacy Chiaramonte, Worcester Polytechnic Institute

Moderator: Colleen Johnson, University of Wisconsin, Madison

Skills Alignment at Scale
Alternative Credentials | Applied | Fiesta 7-8
The world of work is changing. The skills required, the technologies we engage with, and the types of decisions we will make are evolving at an unprecedented pace. As a result, the rate at which people are seeking learning opportunities through multiple workforce efforts is increasing. This presents a tremendous opportunity for colleges and universities in regards to how they serve lifelong learners and working professionals. This interactive session focuses on how one major workforce organization is a prime lead in a citywide collaboration with multiple funding streams creating a win-win between higher education and the workforce investment board.  Defining the value proposition in partnerships and moving away from a program-focused paradigm is the key to leveraging employer-focused upskilling. Robust technology plays an important role in the employer-driven and data-informed workforce for the future.

• Melissa Sadler-Nitu, LearningMate
• Andrea Guerrero-Guajardo, Workforce Solutions Alamo

Moderator: Yakut Gazi, Georgia Tech University

Diversity Equity and Inclusion Resource Library
Business & Operations | Foundational | Coronado EFG
UPCEA DEI committee created a resource library for the member institutions to incorporate well-developed and impactful resources to help them strengthen their knowledge or incorporate DEI practices. This presentation will showcase some of the tools and discuss the framework of the compilations.  We will review tools, models, and resources and delve deeper into how some of these tools can be applied.

• Saira Cooper, Rice University
• Nichole Henry, Syracuse University

Moderator: Shino John, Rutgers University

Faculty Development in a COVID World: How Two Universities Promote Excellence in Teaching and Learning
Online Administration | Applied | Durango
This collaborative session will explore the various ways two universities engage with faculty to promote their development. We’ll look at how each institution approaches faculty development and how COVID shifted these approaches. We will move into exploring the technology, tools and resources, systems, structures and processes, and content universities can consider as they set up, enhance or maintain their faculty development programs. We’ll conclude the session by exploring future plans for faculty development.

• Ediz Kaykayoglu, Central Washington University
• Joy Fuqua, Central Washington University
• Emily Breuker, University of Phoenix

Moderator: Kathleen Gibson, APL nextED

Partnerships at Public Universities: A Tale of Two Institutions
Program Planning and Implementation | Applied | Yucatan
For many institutions, the capacity to launch and maintain successful professional programs is more important than ever. This session will explore the potential for regional partnerships and partnerships with third-party providers to support various aspects of professional and continuing education. This roundtable will consider examples of the differing partnering strategies and consider successes and challenges with the approaches. Participants will share their experiences around key themes such as mission alignment, internal governance, and branding/marketing.

• Robert Squires, Western Washington University
• Sandra Janusch, University of Washington
• Keith Kelley, Western Washington University

Moderator: Desiree Young, ThriveDX

At Your Service: Bringing Community Engagement and Service Learning to an Online University
Community and Economic Engagement | Strategic | Fiesta 1-2
How can an online university recognize its students’ accomplishments and learning in community service? We will share our ACES recognition that recognizes online students for their service work in their communities and for their reflections and associated learning on how this impacts their professional growth. The program can be optimized for both online and onground institutions, scaled to meet populations and interests, and geared for credit or noncredit options.

• Catherine Flynn, Purdue University Global
• Tricia Berry, Purdue University Global
• Jeffrey Buck, Purdue University Global

Moderator: Alan Manly, Harmonize

Using Language Immersion to Accelerate Career Development for International Students
International | Applied | Fiesta 9-10
Career, language, and technology experts share insights from their collaboration on the design and delivery of an innovative online course that introduces international graduate students to career development frameworks. The intensive course tightly integrates career development with ESL language instruction  to support students in discovering and articulating their career narrative. After a first pilot, the course is set to become a curriculum model for international continuing, professional, and online career education at SPS.

• Domi Enders, Columbia University
• Diane Spizzirro, Columbia University
• Shelley Saltzman, Columbia University
• Brittany Ober, Columbia University

Moderator: Danay Barata, Florida International University

Never Let a Good Crisis Go To Waste: Innovating Enrollment & Engagement Under Lockdown
Marketing, Enrollment, & Student Success | Applied | Monterrey
Churchill coined the phrase about leveraging a crisis to bring about fundamental change - amazing things happen when you put knowledgeable and motivated people together and let them question assumptions, and reevaluate current practices. Join us as we discuss the candid group dynamic that was essential to capitalize on a global crisis and build a successful program of webinars which boosted enrollment during the most difficult of times.

• Taryn Conaway, University of Wisconsin-Madison
• Tim Dalby, University of Wisconsin-Madison
• Pat Walsh, University of Wisconsin-Madison

Moderator: Jaime Oleksik, Carnegie

Building Hyflex: Optimizing Learning Outcomes and Promoting Connection Through Intentional Course Design and Inclusive Instructional Solutions
eDesign Collaborative | Applied | Coronado AB
With the expansion of HyFlex learning options across institutions, educators must innovate and adapt through thoughtful course design and creative instructional solutions to meet students where they are. During this session, presenters will examine a successful HyFlex course and review the best-practice design options when considering the HyFlex model. Attendees will also learn how utilizing multiple-solution platforms allow instructors to limit distraction, foster connectivity, democratize student engagement, and maintain learning continuity across multiple modalities.

• Timothy Loatman, Collegis Education
• Phillip (PJ) Way, Northern Arizona University
• Christina Cavage, University of Central Florida
• Jonathan Poole, Nearpod

Moderator: Travis Thurston, University of Southern Utah

Supporting Program Development in a Mixed Funding Model
Business & Operations | Applied | Coronado CD
UMBC was the leading partner in the development of three STEM-focused undergraduate programs at a shared, regional University System of Maryland campus (Universities at Shady Grove). We will discuss the history of the program, how we managed the many partners, and how we led the development of the program.  Special attention will be paid to the unique funding model and the administrative process adaptations needed to support these programs.

• Trisha Wells, University of Maryland Baltimore County
• Christopher Steele, University of Maryland Baltimore County
• Allison Jones, University of Maryland Baltimore County

Moderator: Doragnes Bradshaw, Rollins College

Considerations for New Program Development
Online Administration | Applied | Fiesta 3-4
Panelists from a variety of institution sizes and types and a third-party provider will discuss the key factors in determining program viability and development.  Topics will include mission fit, market assessment, departmental readiness, sustainability and profitability.

• Kim Siegenthaler, Georgia State University
• Lisa Braverman, Excelsior College
• Daniel Kalef, Greenflower

Moderator: Paul Huckett, Johns Hopkins University

Central
Foundational | Yucatan
United States: CO, IA, IL, IN, KS, MI, MN, MO, NE, ND, OK, OH, SD, WI ; Canada: SK, MB, NU

Moderator: Christina Trombley, Drake University

Mid-Atlantic
Foundational | Coronado EFG
United States: DC, DE, MD, NJ, NY, PA, WV; Canada: ON

Moderator: Kris Rabberman, University of Pennsylvania

New England
Foundational | Coronado CD
United States: CT, MA, ME, NH, RI, VT; Canada: QC, LB, NF, PE, NS, NB

Moderator: Michael Jones, University of Connecticut

South
Foundational | Monterrey
United States: AL, AR, FL, GA, KY, LA, MS, NC, PR, SC, TN, TX, VA

Moderator: Mili Maldonado, Universidad Del Sagrado Corazon

West
Foundational | Durango
United States: AK, AZ, CA, HI, ID, MT, NV, NM, OR, UT, WA, WY; Canada: AB, BC, NT, YT

Moderator: Marleigh Perez, Oregon State University

To Grow Alternative Credentials, Build Your Registration Team
Alternative Credentials | Applied | Fiesta 7-8
In order to develop and grow alternative credentials, it is important to provide high-quality registration services that help students to select, register, and pay for their courses. Often, the systems and workflows used to support non-credit students are very different than those used to support students in degree programs. Attend this session to learn how the University of Minnesota has set up a non-credit registration team supporting thousands of learners each year.

• Ryan Torma, University of Minnesota
• Katherine Hagberg, University of Minnesota

Moderator: Stacy Chiaramonte, Worchester Polytechnic Institute

Adjunct Faculty Support Through Customizable Course-Specific Templates
eDesign Collaborative | Foundational | Coronado AB
Adjunct faculty are hired based on their content knowledge and years of professional experience, not their familiarity with online pedagogy and instructional technologies. They are often working professionals with limited time available for course prep. These challenges can combine to create a perfect storm, failing to effectively meet the needs of adjunct faculty, their students, and department leadership. This presentation examines one institution’s strategy for mitigating these challenges through the development of customizable course-specific templates.

• Audrey Eagle, University of West Florida

Moderator: Teresa Kuruc, University of Arizona Global Campus

No Passports Required: PCO on a Global Stage
International | Strategic | Monterrey
As professional, continuing, and online education continues to grow in stature and prominence across the United States, so too, does it across the globe.  UPCEA’s roster of international members has been expanding annually, with colleagues around the world wanting to join in a global conversation about how to build access to education and reach nontraditional learners. This session will bring together PCO leaders from multiple countries and continents around the globe to discuss what is happening in their local markets.  We’ll explore enrollment trends, major opportunities, challenges and share insights from the four corners of the globe.  Whether you are looking to expand your international reach, explore partnership potential, or are just curious about what our international colleagues are up to, this is the session for you.

• Nancy Coleman, Harvard University
• James Gazzard, University of Cambridge
• Simon Bell, University of Melbourne
• James Ketterer, American University of Cairo
• William Lee, Hong Kong University
• Carola Weil, McGill University

Moderator: Amy Heitzman, UPCEA

Through the Wormhole!  Realigning Development Strategies Post COVID
Online Administration | Strategic | Coronado CD
The rapid transformation of our learning environments due to the COVID pandemic forced us to quickly readjust our approaches to development. These new approaches had the effect of new thought and realignment of development strategies in both the academic and non-academic professional development world.  This session seeks to reveal the changes experienced by four diverse groups, the lessons learned and the new thought that has been intertwined into the organizations going forward.

• Sunay Palsole, Texas A & M University
• Justin Louder, Texas Tech University
• Shawn Miller, Duke University

Moderator: Ann Taylor, Penn State University

Designing for DE&I: Strategies for Equitable Adult, Continuing and Online Education Programming
Program Planning and Implementation | Strategic | Yucatan
This session will feature leadership from prominent national programs well-known for their focus on adult and continuing education—along with recognized higher education experts—for a lively discussion on how adult, continuing and online education providers can address this new equity imperative.

• Richard Senese, Capella University
• Thomas Stewart, National University System
• Kelly Otter, Georgetown University
• Michael Collins, Jobs for the Future

Moderator: Dave Cillay, Washington State University

Indiana Leads the Way: An Achievement Wallet for Every State
Community and Economic Engagement | Applied | Fiesta 1-2
Learners today face unsettling economic realities. At Western Governors University, we are accelerating skills-based education and hiring in order to give learners flexibility, address equity gaps, and ensure that every graduate is equipped to thrive. During this session, we will share our experience working with a collaborative of partners in deploying the Indiana Achievement Wallet and how we have empowered our learners to communicate the value of their talent brand through digital credentials and blockchain.

• Kacey Thorne, Western Governors University
• Darin Hobbs, Western Governors University
• Alex Kaplan, IBM
• Kym Lavigne-Hinkley, Markle

Moderator: Lesa Hanlin, University of Virginia

Lift and Shift: The University Model in the Age of Acceleration
Business & Operations | Applied | Cornado EFG
This session will lead participants in developing a field guide for rethinking, reimagining, and reinventing the university model for the 21stCentury.  Participants will learn how to get the most out of learning and working in the Age of Acceleration by dissolving university boundaries and focusing on shared goals. The session will explore the influences of accelerations in technology, learning, and the workplace related to higher education. Special emphasis will be on “lift and shift,” a search for great ideas in unrelated fields, lifting them out of the context in which they took shape and shifting them to the university model.

• Dean Goon, Embry-Riddle Aeronautical University Worldwide
• John Boekenoogen, Embry-Riddle Aeronautical University

Moderator: Clay Taylor, Texas Tech University

(Really) Everybody Hurts: Creating Innovative Faculty Training in Times of Crisis Using Alternative Subject Experts
eDesign Collaborative | Applied | Fiesta 3-4
This presentation focuses on how many experts in varied technical fields came together to create an innovative, effective, and efficient method to assist faculty learning to teach online for the first time. We will explain the foundational knowledge that each specialty found missing in our faculty at large and how we used each technical specialization to address those gaps in more advanced faculty training and assistance.

• Tracy Craven, Mississippi State University

Moderator: April Wolf, Purdue University

Data (Plus Technology) Are King: How to Use Technology to Develop Data-Driven Marketing Strategies for Recruitment of Adult Students
Marketing, Enrollment, & Student Success | Foundational | Durango
This session provides detailed information on how the George Washington University College of Professional Studies employs a suite of integrated technology tools consisting of EMSI (labor market databases), digital marketing dashboards, Pardot (email journeys plus grading and scoring of prospects) and social media analytics to develop its data-driven marketing strategies by using skill cluster analysis, broad labor market and profile data, digital and email engagement and social amplification rate.

• Cyrus Homayounpour, The George Washington University
• Amanda Gillespie, The George Washington University

Moderator: Lee Maxey, MindMax

Innovation & Impact through Strategic Enterprise Partnerships
Community and Economic Engagement | Strategic | Fiesta 9-10
This session focuses on the benefits of public-private partnerships and how to strategically design partner programs to have the greatest impact on learners while strengthening the institution through audience expansion, learner engagement, and program innovation. Join campus and corporate leaders and members of the InStride Academic Partnerships team who will share diverse viewpoints on the benefits and lessons learned of strategic partnerships.

• Nori Barajas-Murphy, InStride
• Yu Tze Shelly Wang, InStride
• Colleen Johnson, University of Wisconsin, Madison
• Laura Thomas, University of Wisconsin, Madison

Moderator: Mili Maldonado, Universidad Del Sagrado Corazon

Award Presentation -
Outstanding Continuing Education Student: Credit Award