Concurrent Sessions

Wednesday, June 14, 2017

4:00 PM – 5:00PM
Concurrent Session I

Education in the Age of Fake News and Disputed Facts
400 A&B
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, will describe the Center’s research about public views related to facts and trust after the 2016 election. He will explore how education is affected as students face challenges finding and using knowledge. In addition, he will cover the Center’s latest research about how ubiquitous technology shapes the new information landscape.

  • Lee Rainie, Pew Research Center
  • Moderator: Bob Hansen, UPCEA

ion of Learning Design
Curated by the UPCEA eDesign Collaborative
Sapphire C
The growth of online learning models has broadened the skillset required for developing digital learning experiences beyond instructional design. This session will explore structures and frameworks for learning design teams to address the next generation of digital educational challenges; and how user and data-informed design decision making, prototyping, beta and pilot releases can impact student experiences.

  • Wayne Anderson, Arizona State University
  • Jocelyn Rojeck, Arizona State University
  • Moderator: Gary Chinn, Pennsylvania State University

The Universe of Alternative Credentials I: Trends and Analysis
Sapphire D
Business, industry and changing demographics suggest the demand for traditional four year degrees will remain flat or decline, while alternative credentials will increase. Suppliers of alternative credentialing can come from a number of places, but will higher education keep pace? This presentation is a follow-up to a joint study conducted by UPCEA and Pearson. The 2016 study showed that many institutions were not strangers to certificates, but had only just begun to invest in badging and micro-credentialing and most had not integrated alternative credentialing into their strategic planning processes. In this session, we will present the findings from the 2017 survey and will discuss emerging trends in alternative credentialing.

  • Jim Fong, UPCEA
  • Peter Janzow, Pearson VUE
  • Moderator: Veronica Diaz, EDUCAUSE

Opportunities and Challenges of Expanding Internationally
Sapphire H
As U.S. universities expand their online and other continuing education programs internationally, regulatory and compliance as well as cultural norms of partner institutions must be managed. Our panelists will share the opportunities and challenges that exist in these new markets.

  • Jason Ruckert, Embry-Riddle Aeronautical University
  • Mitsue Shiokawa-Baklan, Old Dominion University
  • Moderator: Wayne Smutz, University of California Los Angeles

Thursday, June 15, 2017

10:15 AM – 11:15 AM
Concurrent II

The Bleeding Edge: What Technology Should You Keep Your Eye On?
400 A&B
Online administrators don't always have time to keep up with the latest innovations and disruptors that will influence our work in the future. Join us for an exploration into the technologies online leaders should keep on their radar.

  • Ray Schroeder, University of Illinois-Springfield
  • Jason Rhode, Northern Illinois University
  • Moderator: Emily Bembeneck, University of Chicago

Credential Engine: Transparency in the Credentialing Marketplace
Sapphire C
Credential Engine connects with and complements other initiatives currently underway to improve the credentialing marketplace. Through the work of advisory groups, registry participants, and expert staff, Credential Engine is a key driver in the credential revolution. Join our special guests as they highlight their work on credential transparency and discuss the registry itself and the "WorkIt" app which allows users to search for information on the credentials offered by providers, both within and outside higher education.

  • Scott Cheney, Credential Engine
  • Moderator: Holly Zanville, Lumina Foundation

State of the (Instructional Design) Union
Curated by the UPCEA eDesign Collaborative
Sapphire D
In this session, eDC leaders will review findings from recent surveys and studies focused on instructional design and will lead a discussion on professional development. Attendees will leave with a greater understanding of the professional development needs of eDesign teams.

  • Camille Funk, University of Southern California Bovard College; Director, UPCEA eDesign Collaborative
  • Moderator: Obiageli Sneed, Arizona State University

Legislative and Regulatory Briefing
Sapphire H
The administration has been in office for nearly six months and has not yet revealed their plans for higher education. Join our presenters as they discuss the key individuals influencing higher education policy in the Trump Administration and Congress. We will discuss the big issues vexing higher education leaders: HEA, financial aid, privacy, new delivery models and providers, and affordability. Participants will leave with a greater understanding of the political climate and how they can influence higher education policies on the horizon.

  • Chris Murray, Thompson Coburn LLP
  • Van Davis, Blackboard
  • Moderator: Karen Sibley, Brown University

11:30 AM – 12:30 PM
Concurrent III

Making a 'Significant Difference' in Faculty Research Focused on Online
400 A&B
Occasionally online administrators will observe that research focused on online learning and/or operations lacks rigor and impact. But what role do we have as administrators in seeding research opportunities that are relevant to our work? Are we supporting research collaborations between online team members and faculty? In what ways can we support research projects that can be included in tenure and promotion documents for faculty members and inform our work as online administrators? Join our presenters as they share the ways they encourage online research at their institutions. Participants will discuss how they can take steps to support research collaborations on their campuses.

  • Katie Linder, Oregon State University
  • Ray Schroeder, University of Illinois-Springfield
  • Moderator: Shaun Moore, Oakland University

Online Strategy: Opportunities and Alignment with Institutional Mission
Sapphire C
Leaders are always reflecting on past decisions as they build better online enterprises. We make the best decisions given ambiguous or nonexistent data and pivot when necessary to create opportunities for our institutions and learners. Join three leaders who will share how they strive to align their online units with their institution’s mission and goals – beyond mere enrollment growth. We will focus on four areas of the Hallmarks of Excellence in Online Leadership (Advocacy and Leadership, Entrepreneurial Initiatives, Faculty Support and Student Support) to provide context and guide our discussion on the opportunities to position online units for new opportunities.

  • Debbie Cavalier, Berklee College of Music
  • Witt Salley, Maryland University of Integrative Health
  • Lisa Templeton, Oregon State University
  • Moderator: Julie Uranis, UPCEA

Show & Tell: Budget Models and Org Charts
Sapphire D
At tables, participants will share the opportunities and challenges of their operational and budget models. Participants should be prepared to provide context to their operations by sharing a recent version of their org chart, relevant operational data (SCH, # of degree programs, # of faculty teaching) and a 2-5 minute elevator speech regarding their budget model and any unique attributes that make their budget model particularly advantageous or challenging for their operations.

Lead Discussants:

  • J. Kim McNutt, California State University - Dominguez Hills
  • D.Terry Rawls, Applachian State University


  • Vickie Cook, University of Illinois-Springfield
  • Asim Ali, Auburn University
  • Patrice Miles, Georgia Institute of Technology
  • Beth Laves, Western Kentucky University

Redesigning Faculty Development Through Adaptive Leadership
Sapphire H
Capella University launched a re-envisioned model for faculty development that creates the conceptual map for professional development/training, performance management, and recognition/career pathways with integrated metrics and applicable, to varying extents, to all faculty – full-time, part-time, and adjunct. Join us for an interesting and thought-provoking conversation on faculty development that focuses on the role of faculty and the dynamic and transparent conversations necessary to create an impactful schema for understanding and advancing the roles of online faculty. Discussion will include how tenants of adaptive leadership (Heifitz, Harvard Kennedy School) informed the bottom-up process of creating this schema.  Participants will leave this session with a blueprint for rethinking how to re-enliven their faculty development program and a deeper understanding of faculty roles and data necessary to align professional development with faculty goals.  Check out our resource list for some pre-reading on these partnerships

  • Laura Sankovich, Capella University
  • Ying Iverson, Capella University
  • Moderator: Dave Cillay, Washington State University

2:00 PM – 3:00 PM
Concurrent IV

Debunking Online Quality Myths: Using Data to Inform and Promote Growth
400 A&B
Despite the rapid growth in online education over the past decade, many faculty and academic leaders still perceive online classes as less rigorous and academically inferior to face-to-face education. Growing your institution’s portfolio of online classes and programs is impossible without faculty support. In this presentation we will discuss how the Indiana University model for online education allows us to compare key metrics and trends between students who participate in the online space and those who do not. We consider three common myths regarding online student demographics, measures of online student success (including retention and graduation rates), and online course completion rates. After sharing our data-driven approach to measuring the effectiveness of our online programs and courses, we’ll open the floor for a broader discussion of how data and business intelligence tools can inform your campus community about the value and place of online education within the larger context of enrollment management, enrollment growth, and student success.

  • Sharon Wavle, Indiana University
  • Chris Foley, Indiana University
  • Moderator: Duane Dunn, Kansas State University

The Event Horizon of Higher Education: Conversations with Leaders on the Learners of the Future
Sapphire C
UPCEA and its members can plan for what it will take to succeed over the next five years or so. Can we anticipate what years 5-20 will look like? The macro demographic global trends of AI, education, technology connectivity, and knowledge work suggest that in 20 years from now (or less) the USA will have a very small percentage of the global education market. Join our panelists as they discuss who we are serving and what we are serving them with in 2040 when the majority of working age learners will be outside the United States. We will discuss the infrastructure and leadership needed in anticipation of the learners that are rapidly becoming a reality for higher education. Further, we will discuss what impact today’s opportunities will have on tomorrow’s challenges (if any).

  • Karan Powell, American Public University System
  • Rovy Branon, University of Washington
  • Lead Discussant: Hunt Lambert, Harvard University

Using Adaptive Learning to Personalize the Learner Experience
Sapphire D
Adaptive Learning is being adopted throughout campuses—face-to-face, blended, competency-based, extension, and online. The versatility of the technology is that it can personalize learning for students not matter how or where they learn. Understanding what students know and what they need to learn is fundamental to scaffolding knowledge and assessing learning. Learn from multiple examples of universities who are scaling adaptive learning from entry level courses to graduate programs Join us as we discuss adaptive learning and the resources necessary to implement adaptive learning on your campus.

  • Cristi Ford, University of Maryland University College
  • Emma Zone, Colorado Technical University
  • Moderator: Camille Funk, University of Southern California Bovard College; Director, UPCEA eDesign Collaborative

The 411 on OPMs
Sapphire H
Join us for a candid conversation among UPCEA members focused on the topic of Online Program Managers (OPMs). We’ll discuss the current trends with regard to these partnerships, the considerations a leader should have when exploring partnerships with OPMs, and key factors institutions should consider before entering into an agreement. Presenters will share a decision tree, a list of things to consider or include in OPM contracts, and discuss the pros/cons of these relationships. Check out our resource list for some pre-reading on these partnerships

  • James Broomall, University of Delaware
  • Richard Novak, Rutgers University
  • Moderator: Tyler Ritter, University of North Carolina at Chapel Hill


Friday, June 16, 2017

8:30 AM – 9:30 AM
Concurrent V

Fostering International Student Success in Online Learning Environments: Effective Strategies and Best Practices
400 A&B
While there has been ample research on the international student experience in on-ground classrooms, we have much to learn regarding the online experience of international students. This session explores international students' experiences with, and the perceptions they have, of online instruction and learning.

  • Marissa Lombardi, Assistant Teaching Professor, Northeastern University
  • Moderator: Beth Mulherrin, University of Maryland University College

Building an Accessibility Infrastructure
Sapphire C
Building infrastructure for online course accessibility is an important step in moving from a reactive to proactive strategy for online course accessibility. In this session, presenters will share how they built their infrastructure and lead a discussion on the opportunities and challenges they faced at their own institutions.

  • Beth Laves, Western Kentucky University
  • Justin Louder, Texas Tech University
  • Scott Ready, Blackboard


The Universe of Alternative Credentials II: Institutional and System Perspectives
Sapphire D
For decades, professional and continuing educators have been providing alternative credentials in the form of certificate programs. More recently alternative credentials have become a hot topic for online educators in part due to the MOOC movement, partnerships between higher education and industry, and the immediate need to address the skills gap in today's workforce. Join us for a discussion of the opportunities online educators have to collaborate on new initiatives.

  • Brian Fleming, Southern New Hampshire University
  • Nancy Salzman, Brandman University
  • Joellen Shendy, University of Maryland University College
  • Moderator: Amy Heitzman, UPCEA

10:00 AM – 11:00 AM
Concurrent VI

Quality Assurance: Using a Continuum of Excellence to Shape Institutional Online Efforts
Sapphire C
Online leaders care about creating quality online experiences for those engaged in online teaching and learning. Often, quality initiatives are episodic and lack scalability as well as assessment. Join our presenters as they discuss the structures and facets of quality that leaders need to think about to institutionalize quality efforts. Using Quality Matters and the UPCEA Hallmarks of Excellence in Online Leadership we will discuss the online enterprise from a quality assurance perspective and how leaders can drive institutional conversations.

  • Deb Adair, Quality Matters
  • Moderator: Vickie Cook, University of Illinois – Springfield

Think Your Students Are Learning? How Do you Know? Approachable, Science-Based Tools for Teaching Adult Learners
400 A&B
How do you know your students are actually learning? This interactive session offers powerful teaching strategies that leverage the unique ways in which the brains of adult learners work. Dr. Friederichs shows how these strategies, rooted in recent discoveries of neuroscience, can be easily adopted by instructors in post-traditional programs to maximize their effectiveness in online teaching. No prior knowledge of brain science is needed to understand and apply these techniques! Participants will leave this fun and exciting workshop with a toolkit of useful tips designed to enrich their post-traditional teaching practice, and—more importantly—ensure that learning is taking place!

  • Allison Friederichs, University of Denver
  • Moderator: Joe Miera, University of New Mexico

Perspectives on the Online Enterprise

Sapphire D
UPCEA’s corporate partners spend countless hours working with institutions of all sizes and classifications as well as the students they serve. They have the unique ability to inform higher education leaders of the trends and opportunities that exist in the highly competitive space of online education. Join UPCEA’s corporate partners, experts in all aspects of online program management, for an engaging, thoughtful, and structured dialogue on the ‘bigger picture’ focused on some of the critical factors that can make or break your institution’s online enterprise. We’ll discuss emerging markets, trends in the industry, and a host of strategic decisions being made on campuses around the country.

  • Aaron Edwards, Keypath Education
  • Nicole Foerschler Horn, JMH Consulting
  • Dave Jarrat, InsideTrack
  • Brett Frazier, Pearson
  • Jacqueline Hammond, Blackboard
  • Lee Maxey, MindMax

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