2026 Convergence: Credential Innovation in Higher Education | October 13-15, 2026 | Washington, DC | UPCEA + AACRAO

Concurrent Sessions | 2026 Convergence: Credential Innovation in Higher Education

For a schedule-at-a-glance, visit our Schedule webpage.

 

October 13

9:00 AM Registration Open 
10:00 AM Convening of Chief Credential Innovation Officers
11:00 AM Optional Speed-Meeting/Newcomers (Arlington II)
11:45 AM UPCEA Council for Credential Innovation Leadership Team Lunch (by invitation) 
11:45 AM Lunch on Your Own 
1:15 PM Opening General Session | The Future of Learning and Work: Building a Mobility-Ready Credential Ecosystem (Arlington Ballroom III-VI)
2:30 PM Networking Break: Visit Exhibit Hall (Arlington Foyer)
3:00 PM Concurrent Sessions I
 

Aligning Microcredential Strategy with Federal and State Policy Updates
Room: Arlington I | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Professionalism, Internal Advocacy
Federal policy changes such as Workforce Pell, student loan limits, and the new Title IV earnings-based program accountability framework are reshaping the landscape for microcredentials. This session explores how institutions can adapt strategy and governance in response to the One Big Beautiful Bill Act as well as improve risk mitigation efforts by addressing a variety of pre-existing compliance challenges through more streamlined review processes. Attendees will leave with resources and practical insights for aligning microcredential offerings with evolving policy and compliance expectations.

  • Ricky LaFosse, University of Michigan
  • Ryan Torma, University of Minnesota
  • Abram Hedtke

Moderator: Derrick Perry, The University of Texas at Arlington

 

From Concept to Coalition: Building Scalable Credential Systems Through Statewide Collaboration
Room: Grand FG | Track: Credential Innovation Foundations | Level: Scaling | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: Extrernal Advocacy, Etrepreneurial Initiatives
As micro‑credentials continue to gain momentum, institutions still face shared challenges around strategy, systems, and scale. Across the state of Georgia, the absence of a shared forum for credential dialogue limited the ability to innovate, ensure credibility, and communicate value to employers and learners. Framed around the inaugural Credentialing Georgia 2026 Conference, this session explores how a summit‑style gathering and ongoing virtual collaboration can move institutions from isolated pilots toward a coordinated credential ecosystem. Participants will learn how early convening efforts laid the foundation for a shared vision and actionable strategies that support collaboration, development, and long‑term alignment.

  • Ashley Doehling, Kennesaw State University
  • Jake Kile, Kennesaw State University

Moderator: Sarah MacDonald, James Madison University

 

Bridging the Divide: Closing the Credit/Noncredit Gap in Student Information and Credentialing Systems
Room: Arlington II | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Digital Technology, Learner Experience
Most student information systems were built for credit-bearing programs—leaving noncredit and continuing education units managing credentials on disconnected platforms. The result is broken learner pathways, manual workarounds, and incomplete records for employers and transfer institutions. This panel brings together registrars, continuing education leaders, and SIS vendor partners for an honest conversation about where the gaps hurt most, what institutions have tried, and what vendors can—and cannot—yet deliver. Attendees leave with practical questions for their vendor partners and a framework for making the case for unified credit/noncredit data infrastructure.

  • Mike Simmons, AACRAO

Moderator: Julie Uranis, UPCEA

 

Building a Stackable Credential Framework That Scales
Room: Grand B | Track: Digital Credentials & Skills Ecosystems | Level: Scaling | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Learner Experience
Many institutions launch microcredentials as pilots but struggle to scale them into coherent pathways. This session explores how the ASU Fulton Schools of Engineering implemented a four-level, stackable credential framework to create consistency, progression, and workforce alignment across a growing portfolio. Attendees will gain insight into the institutional context, structural design decisions, governance considerations, and lessons learned from moving beyond isolated offerings toward a coordinated credential strategy that supports learner progression across domains.

  • Brittany Holmes, Arizona State University

 

 

Connecting Value Chains for Mobility: CPL to Skills to Microcredentials
Room: Grand K | Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Learner Experience, Digital Technology
To support learner mobility institutions must embrace the student using a whole person paradigm and recognize everything learners bring to the table. Using this philosophy additional value streams can be created to connect life to education to careers by building CPL to Skills to Microcredential workflows. This session will detail one university's process to bring these different value streams together and share its findings on how CPL to Skills to Microcredential options have enhanced the learner experience and increased the value proposition for attending a higher education institution.

  • Marc Booker, University of Phoenix
  • Cate Tolnai, University of Phoenix

Moderator: Susan Biro, University of Maryland Baltimore County

 

Durable Citizenship Skills: A Framework for Mapping Civic Learning to Microcredentials
Room: Grand A | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Professionalism, Learner Experience
How can institutions make civic learning visible, credible, and assessable in a skills-based credential ecosystem? This session shares a practical campus framework aligned with NACE and other public competency frameworks, and how that model supports to durable citizenship skills. Presenters will highlight a live consensus-building microcredential and a developing First Amendment toolkit focused on written advocacy, public speaking for advocacy, and community organizing. Attendees will explore how cross-functional collaboration between credential leaders and assessment partners can validate civic learning, align it to employer-valued skills, and build scalable microcredentials that connect public purpose with career readiness.

  • Joshua Blakely, Longwood University
  • Anna Kuthy, Longwood University

Moderator: Connie Newsome, Campbell School of Law

 

No One Innovates Alone: Creating the Networks that Advance Credential Innovation
Room: Grand C | Track:  | Level: New  
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, External Advocacy
Credential innovation is no longer the work of a single office or champion. As institutions expand their credential portfolios and create new pathways for learners, success increasingly depends on building organizational capacity, fostering collaboration across institutional and industry boundaries and building your own network/community of peers. Hosted by leaders of UPCEA's Credential Innovation Network, this interactive session will explore how institutions are cultivating the people, partnerships, and professional communities needed to advance credential innovation efforts. Panelists will share strategies for building internal support, onboarding new professionals into the field, creating cross-functional teams, and leveraging peer networks to accelerate learning and innovation.

  • John McKenzie, UNT Health Fort Worth
  • Alex Lowrie, University of California, Davis
  • Amy Mackenroth, Dallas College
  • Erin Riesgo, University of Arizona
  • Saira Cooper, Rice University
  • Elizabeth Kerr, University of Cincinnati

Moderator: Melissa Peraino, UPCEA

 

Past the Pilot: What Michigan, Iowa State, and Johns Hopkins Are Rethinking
Room: Grand H | Track: Digital Credentials & Skills Ecosystems | Level: Scaling | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Entrepreneurial Initiatives
Most institutions have launched a credential program. Far fewer have built one that holds up over time. Leaders from Iowa State University, the University of Michigan, and Johns Hopkins University share how they navigated the transition — from governance and framework design to technology decisions and cross-functional alignment — at three different institutional starting points. This isn't a highlight reel. It's an honest conversation about what worked, what they'd reconsider, and what they're still figuring out. Whether you're building your first framework or scaling an existing program, you'll leave with perspective you can actually use.

  • Janet Schreck, Johns Hopkins University
  • Tanya Austin, Iowa State University
  • Nola Czarnik, University of Michigan
  • Dan Theckston, Accredible

Moderator: Dan Theckston, Accredible

 

Reimagining Degree Completion Through AI-Enabled Prior Learning Assessment: A Case Study from Manhattan School of Music
Room: Grand J | Track: Credential Innovation Foundations | Level: New | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Learner Experience, Digital Technology
This session presents an innovative Bachelor’s degree completion model developed by the Manhattan School of Music, enabling students to earn up to 90 credits through Prior Learning Assessment (PLA) and finish their degree in one year. Central to the design is an AI-enabled application and review tool that streamlines portfolio creation, enhances reviewer consistency, and reduces administrative workload. Presenters will share insights on program development, demonstrate how AI improved the student and evaluator experience, and discuss early impacts on access, equity, and scalability. The model offers a replicable framework for institutions seeking flexible, workforce-aligned pathways that formally recognize professional experience.

  • Lisa Springer, EIE Partners
  • Fiona Jaramillo, EIE Partners
  • Joyce Griggs, Manhattan School of Music

Moderator: Tamara VonGeorge, University of New Hampshire

 

The Best Marketing You Don’t Pay For: When Students Sell the Program for You
Room: Grand DE | Track: Workforce & Community Partnerships | Level: Building | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: Learner Experience, Entrepreneurial Initiatives
This panel explores how credential-aligned programs drive organic growth through student outcomes, peer influence, and word-of-mouth. Panelists will share what made this possible operationally and how strong outcomes translated into increased program visibility and enrollment.

  • Warren Ward, Louisiana Tech University
  • Lindsey Vincent, Louisiana Tech University
  • Joseph Mauriello, The University of Texas at Dallas
  • Matthew Paske, The University of Texas at Dallas

Moderator: Karina Kogan, EducationDynamics

4:15 PM Concurrent Sessions II
 

All Privacy Counts: Expanding the Scope of FERPA to a Broader Base of Learners
Room: Arlington II | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: External Advocacy, Professionalism
With more IHEs offering non-traditional learning opportunities and innovative credentials, the definitions and protections of students and records must be reexamined. AACRAO and UPCEA joined forces this past year and launched a work group to explore and potentially advocate for the expansion of how ‘student’ and ‘education record’ are defined when it comes to data privacy rights. Implications for learning mobility, non-credit to credit pathways and systems used for non-credit learning are being considered. The voice of AACRAO and UPCEA professionals is critical to the success of this project. In this session, work group leads will provide an overview of the project, share updates, and solicit feedback from participants.

  • Kristi Wold-McCormick, University of Colorado Boulder
  • Julie Uranis, UPCEA

Moderator: Whitney Stout, West Virginia University

 

Better Data, Better Outcomes: How Data Can Transform Non-Degree Programs
Room: Grand K | Track: Strategy, Systems & Scaling Transformation | Level: Scaling  
Hallmarks of Excellence in Credential Innovation: Professionalism, Internal Advocacy
As non-degree credentials grow, institutions must move beyond reporting requirements to understand real learner and workforce outcomes. This session explores how high-quality outcomes data can power continuous improvement rather than compliance. Panelists will examine common challenges in data collection and infrastructure, share strategies for strengthening data systems, and highlight how resources like CredLens and system-level efforts such as SUNY’s are enabling more meaningful analysis of learner impact. Attendees will gain practical approaches to using outcomes data as a strategic asset to refine programs and drive measurable, scalable improvement.

  • Adrienne Kupper, CredLens
  • Chris White, SUNY System Administration

Moderator: Adrienne Kupper, CredLens

 

Building Career Readiness Capacities at HBCUs
Room: Grand DE | Track: Credential Innovation Foundations | Level: Scaling | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Faculty Experience, Internal Advocacy
See how through a strategic Historically Black Colleges and Universities (HBCU) Career Readiness Program, campuses find value in connecting work-aligned micro-credentials to coursework. Two HBCUs, Virginia State University and Jackson State University, are taking different approaches to faculty involvement, resulting in varying outcomes for students, workloads, and sustainability. This session showcases diverse applications in Computer Science, Business, and seminars. We explore VSU’s multi-course integration alongside JSU’s five-level governance framework and Faculty Role Intensity Continuum. Participants will gain scalable strategies to enrich programs and be invited to map these research-backed models onto their own institution’s needs.

  • Elizabeth Robertson Hornsby, Coursera for Campus
  • Forrest Black, Virginia State University
  • Kristy Williams, Jackson State University

Moderator: Jessica Metzler, Providence College

 

Building Microcredentials Employers Hire From: Lessons from Texas State University & WGU
Room: Arlington I | Track: Workforce & Community Partnerships | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder Engagement, Professionalism
Texas State University and Western Governors University have each partnered with CodeSignal to build credentials grounded in simulation-based content and industry assessments. Texas State launched a microcredential in AI literacy serving high school and professional learners across two delivery modes. WGU embedded CodeSignal into its front-end and back-end development certificates, with each one culminating in an assessment that qualifies learners for roles employers are hiring for. This panel features both institutional teams alongside CodeSignal discussing how they designed their programs, what tradeoffs they navigated, and what it actually takes to build credentials employers recognize and hire from.

  • Eryn Berger, Texas State University
  • Bonnie Budd, Western Governors University
  • Amy Shackelford, CodeSignal

Moderator: Amy Shackelford, CodeSignal

 

Building New Pathways-How Alternative Credentials Are Reshaping Higher Education
Room: Grand J | Track: Digital Credentials & Skills Ecosystems | Level: Scaling | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Professionalism
Our session will provide an understanding of how traditional education structures are changing through the emergence of credentialing programs, based upon evolving expectations of a global career-ready workforce. The session will explore practical models through which institutions are embedding credentials into formal academic structures, including credit articulation, stackable pathways, and industry-integrated curricula. It will also examine the role of external quality assurance bodies in establishing trust, transparency, and consistency in a rapidly evolving credential landscape. Lastly, participants will be provided with hands-on exercises for developing credential programs in the higher education ecosystem.

  • Melanie Diaz, ABET, Inc.
  • Thomas Singer, Sinclair College

Moderator: Sandy Nelson, University of Minnesota

 

From Learning to Labor Market: Building Infrastructure for Workforce Pell
Room: Grand B | Track: Workforce & Community Partnerships | Level: Scaling
Hallmarks of Excellence in Credential Innovation: Digital Technology, Learner Experience
As Workforce Pell and other federal priorities push institutions to better connect learning to labor market outcomes, credential infrastructure is becoming more important than ever. This session explores how colleges are using Learning and Employment Records (LERs), digital badging, and interoperable credential systems to make skills, achievements, and workforce readiness more visible and portable. Attendees will learn how institutions can move from disconnected credentials toward a more career-connected ecosystem that supports learner mobility, employer alignment, and measurable outcomes.

  • Keith Look, Territorium
  • Kimberly Lea, Palm Beach State College

Moderator: Kimberly Moore, Wichita State University

 

From Planning to Pathways: Lessons from the National LER Accelerator on Implementing Learner Mobility
Room: Grand C | Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Digital Technology, Learner Experience
As Learning and Employment Records (LERs) move from concept to practice, institutions are grappling with how to translate strategy into scalable learner mobility solutions. Drawing on lessons from AACRAO's national LER Accelerator cohort of 22 colleges, universities, and systems, this session explores how institutions are planning for and implementing LER-enabled pathways that connect learning across credit, non-credit, and workforce experiences. Presenters will share common challenges, key governance and policy decisions, stakeholder engagement strategies, and systems considerations that emerged across the cohort. Institutional panelists will highlight real-world examples of using LER-aligned infrastructure to support credential mobility, pathway transparency, and learner progression. Attendees will gain practical frameworks, implementation insights, and actionable strategies for advancing LER adoption while building more connected and flexible pathways between education and employment.

  • Julie Johnson, StrategyForward Advisors
  • Kylah Torre, StrategyForward Advisors
  • Mike Simmons, AACRAO
  • Trevor Cox, University of Central Oklahoma

Moderator: Michelle Mott, AACRAO

 

Nondegree Paths: Hype or Hope?
Room: Grand FG | Track: Digital Credentials & Skills Ecosystems | Level: New | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: Learner Experience, U2B Stakeholder Engagement
Short-term credentials and nondegree pathways are often framed as a binary choice against the four-year degree. The real question isn't degree vs. no degree, it's how work experience and noncredit or credit pathways connect, stack, and lead to quality careers. This session brings together institutional, employer, and research perspectives to unpack what's actually working. Panelists will share proof points on noncredit-to-credit pathways and credential stacking, employer-sponsored “earn while you learn” models that help learners advance without stalling out, and new research from Harvard's Project on Workforce and Education Design Lab on how community colleges can build the institutional agility to respond to fast-changing labor markets. Attendees will hear concrete examples, honest lessons learned, and practical steps for evaluating and building their own noncredit-to-credit pipelines.

  • Ebony Thomas, Grads of Life
  • Aisha Francis, Franklin Cummings Tech
  • Kerry McKittrick, Harvard University
  • Joe Davis, Education Design Lab

Moderator: Julie Kreiss, Britebound

 

Using AI to Support Credit for Prior Learning: What We Built, What We Learned, and What Comes Next
Room: Grand H | Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Professionalism, Internal Advocacy
This session shares lessons from a statewide initiative using artificial intelligence to support Credit for Prior Learning (CPL) by identifying potential alignment between industry certifications and community college course outcomes. The project explores how AI-generated recommendations, paired with structured evidence and faculty review, can support transparent and consistent evaluation of prior learning. Attendees will learn how the initiative approaches alignment confidence, discipline-based validation, and governance considerations, and will see examples of evidence packets and review workflows. The session offers practical insights for institutions exploring AI-assisted CPL to support learner mobility while maintaining faculty leadership and academic integrity.

  • Cassie Donnelly, Foundation for California Community Colleges
  • Carrie Roberson, Academic Senate for California Community Colleges

Moderator: Cassie Donnelly, Foundation for California Community Colleges

 

Roundtable Presentations
Room: Arlington Ballroom III-VI

Moderator: Jill Pippin, SUNY Oswego

Building a Dual Enrollment Lab School from Scratch Across Modalities
Track: Credential Innovation Foundations | Level: Building | Tag: Policy
Roanoke College launched Explore@RC, a startup dual enrollment lab school built to expand college access for high school students through face-to-face, hybrid, online, experiential, and community-engaged learning. This session will share what we built, how we built it, and what we learned while standing up a new cross-sector model inside a small liberal arts college. Presenters will walk through the implementation of decisions required to align college coursework with high school graduation requirements, student support needs, faculty readiness, scheduling realities, and state compliance expectations. We will be transparent about the challenges, trade-offs, and difficult decisions involved in building a program across multiple learning modalities while working between K-12 and higher education systems. This session is designed for institutions in the early stages of launching dual enrollment, lab school, or other credential innovation efforts and will offer practical lessons for those building systems while also serving students.
  • Lisa Stoneman, Roanoke College
  • Natasha Watts, Roanoke College
  • Rebecca Goldstein, Roanoke College

Building Stackable Micro-Credential Pathways Through Systems Design

Track: Strategy, Systems & Scaling Transformation | Level: Building
Designed for continuing education leaders, program designers, systems teams, and registrars, this session explores a framework for building stackable micro-credential pathways that support learner mobility and workforce alignment. Learn how to leverage integrated systems environments to support pathway discovery, bundled enrollment, credential sequencing, and skills signaling. The session highlights how modular, cross-disciplinary micro-credentials can strengthen enrollment strategy, clarify learner progression, and create scalable pathways that connect workforce demand with broader institutional priorities and future academic recognition.
  • Stephanie Molina, Nevada State University

Cyber Security, Teaching Modalities and Fulbright Specialist Support

Track: Workforce & Community Partnerships | Level: New | Tag: Policy
Cybersecurity requires democratization. We'll discuss options for teaching and training to accomplish this domestically and elsewhere in the world. Such options include US DoD, NSA, and DHS-funded training programs in multiple disciplines. It also includes international support for such training programs, particularly those funded through the Fulbright Specialist Program.
  • Michael Losavio, University of Louisville
  • Andrew Wright, University of Louisville
  • Jeffrey Sun, University of Louisville

Everyone Supports It—But Who Owns It? Credential Innovation from Pilot to Institutionalization

Track: Credential Innovation Foundations | Level: Building | Tag: Policy
A continuing education unit embedded three industry credentials into existing academic courses without curriculum modification or external funding, producing strong certification outcomes for more than 250 students in the first semester. This roundtable examines what happens after early success — when institutional support is broad but ownership, governance, and systems integration remain undefined. Through case-grounded discussion and peer exchange, participants will assess structural barriers common across higher education and identify practical steps toward moving credential initiatives from pilot to sustainable institutional model. Attendees will leave with a framework for diagnosing where their own efforts sit between innovation and institutionalization.
  • Samantha Gurski, Columbus State University

Full Circle Microcredentialing: How to Design a Microcredential That Stands up to the CPL Challenge

Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Employer Engagement
This session explores the intersection of two high-impact practices: AI-powered microcredential design and credit for prior learning. Discover how to utilize workforce intelligence tools powered by Lightcast data to identify essential skills for competency-based microcredentials. We then examine a review process informed by American Council on Education (ACE) criteria to determine academic credit eligibility. This methodology applies to both employer-led training and faculty-developed programs, ensuring offerings are rigorously validated and transcriptable. Join this roundtable to learn a repeatable framework for building data-driven, credit-bearing pathways that bridge the gap between professional development and academic achievement.
  • Shanna Coles, The University of North Carolina at Charlotte

Lost in Translation: How to Talk About LERs and Edtech Innovation Without Losing Your Audience

Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Technology
This roundtable will serve as a dynamic focus group to explore how we can "rebrand" and translate this critical work into accessible, everyday language. Participants will engage in a peer exchange to share challenges they’ve faced when communicating credential innovation initiatives in their organizations/networks and brainstorm practical communication strategies.
  • Amanda Winters, United States Chamber of Commerce Foundation

Scaling Credit Mobility Statewide: Lessons Learned when Implementing a Credit for Prior Learning Platform

Track: Learner Mobility: Pathways, Transfer & CPL | Level: Scaling | Tag: Technology
Beginning in spring 2026, the Technical College System of Georgia (TCSG) identified three colleges to participate in an 18-month pilot of Education Assessment System (EAS). The purpose of the pilot is threefold: 1.) to open learner mobility along non-credit to credit pathways; 2.) to enable colleges to digest and process relevant "informal" learning; 3.) to encourage the scaling and broad adoption of course equivalencies and articulation agreements across Georgia. Particularly as institutions redesign pathways according to Workforce Pell requirements, this session provides an overview of the key points learned during platform implementation while offering a glimpse at preliminary pilot data.
  • Jaime Wadowiec, Technical College System of Georgia

Two Paths to Digital Credentials: What 43 Canadian Registrars and IT Directors Reveal About Acceptance, Implementation, and the Trust Gap

Track: Credential Innovation Foundations | Level: Scaling | Tag: Employer Engagement
What determines whether digital credential implementation succeeds? This session draws on 43 interviews with Canadian university registrars and IT directors to reveal two distinct adoption pathways (innovation-driven and problem-driven) each with different technology strategies, risks, and outcomes. The research identifies an ecosystem trust gap: institutional implementation alone cannot guarantee credential value when employers, international bodies, and credential evaluators have not yet engaged. Attendees will gain a practical framework for assessing institutional readiness and learn from the first comprehensive empirical study of digital credentialing in Canadian higher education.
  • T Nevine Chawra, University of Toronto

Using the Equity Leadership Innovation Cycle to Build Institutional Readiness for Credential Innovation

Track: Workforce & Community Partnerships | Level: New | Tag: Employer Engagement
Credential innovation requires more than a good framework — it requires leaders who are equity-ready, change-capable, and equipped to build governance structures that outlast any single initiative. This session introduces the Equity Leadership Innovation Cycle (ELIC), a practitioner-developed model that operationalizes leadership readiness as the foundational precondition for successful credential innovation. Through four interdependent phases — Examine, Learn, Implement, and Cycle — ELIC guides institutional leaders from isolated credential launches to systemic, equity-centered change infrastructure. Presenters share their direct experience applying ELIC in institutional contexts, including honest reflection on where implementation succeeded, where it struggled, and what they would do differently. Attendees will use a guided self-assessment to locate their institution within the cycle and leave with two immediately applicable tools: the ELIC Institutional Readiness Profile and the Equity-Centered Credential Launch Checklist. Content is scaffolded for early-stage, mid-maturity, and advanced practitioners.
  • Quentin Mason, Purdue Global

What Could Go Wrong? Surfacing and Mitigating the Risks of Digital Verifiable Learning and Work Records and Credentials

Track: Credential Innovation Foundations | Level: New | Tag: Technology
Digital verifiable credentials arrive with compelling promises, portability, transparency, learner empowerment, but optimism is not a design strategy. In this roundtable, the author of When Credentials Cause Harm joins the leader of one of the country's most ambitious verifiable credential projects at Western Governors University to ask the questions the field too often defers: What could go wrong? For whom? And what are we obligated to do? We'll examine how well-intentioned systems fail differently-abled learners, military-connected students, immigrants, Black communities, and people experiencing adversity and make the case that if we don't make risks visible, we cannot mitigate them.
  • Kelly Page, LWYL Studio
  • Darin Hobbs, Western Governors University
  • Lauren Runco Bevilacqua, SOLID Inc.

What Do Credentials Actually Reward? How Badge Design Shapes Participation

Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Faculty
What do your credentials actually reward? This roundtable invites participants to examine how design choices within digital badge and microcredential systems shape learner behavior. Drawing on emerging research and participant experience, the session introduces a set of design lenses and facilitates a structured peer discussion. Attendees will reflect on misalignments between intended outcomes and actual participation, and explore practical adjustments to better support meaningful engagement.
  • Abby Harris, Nightingale College
  • Richard West, Brigham Young University
5:30 PM Opening Reception  (Arlington Foyer)



October 14

8:00 AM Registration Open
8:00 AM Breakfast (Arlington Foyer)
8:30 AM Concurrent Sessions III
 

Building Workforce Partnerships Through the Workforce Futures Accelerator
Room: Grand DE | Track: Workforce & Community Partnerships | Level: Building | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder Engagement, Entrepreneurial Initiatives
Learn how institutions are using the Workforce Futures Accelerator to build employer partnerships, design workforce-aligned programs, and implement work-based learning at scale. This panel shares real examples, tools, and lessons from ACCT, Riipen, and institutional partners.

  • Steve Jurch, Association of Community College Trustees
  • Mara Woody, Riipen

Moderator: Steve Jurch, Association of Community College Trustees

 

Counting All Credentials: Program Discoverability in an AI-Driven Marketplace
Room: Arlington II | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Digital Technology, External Advocacy
The U.S. credential marketplace includes over 1.85 million credentials, including degrees, certifications, certificates, apprenticeships, licenses, and badges, making it challenging to navigate. Even as AI-powered career tools help students find pathways and help employers evaluate talent, the majority of credentials remain opaque because data about them is not machine-readable. This session unpacks findings from the 2025 Counting Credentials report, demonstrates how to make information about your credentials available as linked, open data, and provides clear implementation steps for credentials transparency. Learn how to make your credentials AI-discoverable and competitive in the future of work.

  • Deb Everhart, Credential Engine
  • Andrew Fisher, Bristol Community College
  • Sasha Goldman, Northeastern University
  • Jenny Harms, Accelerate Montana

Moderator: Aaron Lawrence, SmartBrief

 

Designing Employer-Aligned Pathways: Advancing Workforce Alignment, Credential Innovation, and Market Relevance
Room: Arlington I | Track: Workforce & Community Partnerships | Level: Building | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder Engagement, Entrepreneurial Initiatives
Strong employer collaboration is foundational to labor market alignment and sustainable credential innovation. This session shares research insights and a proprietary Workforce Partnership Maturity Model to help institutions assess and strengthen employer engagement structures that support financial resilience and workforce alignment. Featuring perspectives from academic leadership and enrollment strategy, participants will explore governance models and practical tools to advance employer-informed pathway design, while leveraging employer collaboration to strengthen institutional visibility and regional market relevance.

  • Christopher D'Imperio, Elizabethtown College
  • Keri Straub, Elizabethtown College
  • Marcy McCarty, Elizabethtown College

Moderator: Yimin Wang, University of Indianapolis

 

Extension as the Engine: A Scalable Model for Co-Developing Workforce-Aligned Microcredentials
Room: Grand A | Track: Workforce & Community Partnerships | Level: Scaling | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Faculty Experience, Professionalism
This panel showcases how the University of Maine Cooperative Extension, in partnership with UMaine and the Center for Cooperative Aquaculture Research (CCAR), developed a scalable model for workforce-aligned microcredentials. Using the Recirculating Aquaculture Systems microcredential as a case study, panelists from UMaine Extension and CCAR highlight the integration of subject matter expertise, instructional design, and the UMaine System microcredential framework to create high-quality, assessable credentials. Attendees will gain actionable strategies for competency-based learning, multimodal course design, and navigating institutional approvals. Challenges, trade-offs, and lessons learned are shared, offering a replicable approach for institutions launching or scaling credential programs with measurable learner outcomes and workforce relevance.

  • Laura Wilson, University of Maine
  • M. Scarlett Tudor, University of Maine
  • Melissa Malmstedt, University of Maine
  • Mari Glatter, University of Maine

Moderator: Laura Wilson, University of Maine

 

From Content-First to Learner-First: An Agile Approach to Microcredentials
Room: Grand B | Track: Digital Credentials & Skills Ecosystems | Level: Building  
Hallmarks of Excellence in Credential Innovation: Learner Experience, Entrepreneurial Initiatives
How do you design microcredentials that fit the learner and the institution? JHU Engineering and Scrum Alliance share a practical case on building healthcare-focused agile microcredential products using role-based audience profiles and a maturity-matched credential launch rubric. We’ll show the artifacts used to translate audience needs into decisions about level, prerequisites, assessment, modality, and messaging—plus how we right-sized governance and learner record workflows based on institutional readiness. Attendees leave with templates and a repeatable approach to support early-stage credential teams and improve learner fit.

  • Paul Huckett, Johns Hopkins University
  • Rebecca Federspiel, Scrum Alliance

Moderator: Nola Czarnik, University of Michigan

 

Institutional Perspectives on Implementing STEM Microcredentials
Room: Grand FG | Track: Digital Credentials & Skills Ecosystems | Level: Building 
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, U2B Stakeholder Engagement
This session examines how STEM microcredentials are being designed and implemented to connect higher education with evolving workforce demands. Drawing on chapters from the two-volume series Mapping the STEM Microcredential Landscape, presenters highlight institutional and system-level approaches to developing microcredential ecosystems. Ashley Archer Doehling and Anissa Lokey-Vega (Kennesaw State University) discuss the development of a microcredential taxonomy and explore future collaboration models between higher education and external partners. Beth Brunk (University of Texas at El Paso) presents insights from the Texas Credentials for the Future initiative, a statewide effort to align credentials with employer needs. Moderated by co-editor Rob Moore (University of Florida), the session synthesizes emerging strategies and challenges shaping STEM microcredential implementation.

  • Rob Moore, University of Florida
  • Beth Brunk, University of Texas at El Paso
  • Ashley Doehling, Kennesaw State University
  • Anissa Lokey-Vega, Kennesaw State University

Moderator: Chera Laforge, University of Illinois at Urbana-Champaign

 

Learn and Work Ecosystem Library 2.0: A Federated Model of Support
Room: Grand C | Track: Strategy, Systems & Scaling Transformation | Level: New | Tag: Technology
Hallmarks of Excellence in Credential Innovation: External Advocacy, Digital Technology
The Learn & Work Ecosystem Library is evolving into a federated model of support for the credential and workforce ecosystem. This session explores how the Library functions as shared infrastructure—providing a common definition layer, connecting initiatives, and supporting national and regional collaboratives. Panelists will discuss how a federated approach enables coordination and information-sharing in an AI world, where Chatbots pull on curated resources like the Library’s. Attendees will learn how this model supports clearer pathways between education and employment, reduces fragmentation, and improves decision-making by institutional and system leaders, employers, and policymakers in a complex, rapidly changing ecosystem.

  • Holly Zanville, Learn & Work Ecosystem Library
  • Julie Uranis, UPCEA
  • Curtiss Barnes, 1EdTech Consortium
  • Melanie Gottlieb, AACRAO

Moderator: Isaac Agbeshie-Noye, Society for Human Resource Management (SHRM) Foundation

 

Map It, Search It, Act on It: Triangulating Student Interest, Job Mapping and Provider Almanacs to Drive Your Institution's Credential Strategy
Room: Grand H | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Entrepreneurial Initiatives, U2B Stakeholder Engagement
The labor market operates as an ecosystem—workers seeking opportunity, training providers building skills, and employers defining demand. When these three forces misalign, communities struggle. When they connect, pathways to good jobs emerge. This session brings together researchers from three universities who've built practical datasets and tools you can use to help you see this ecosystem clearly and act strategically in your region.

  • Amanda Welsh, Northeastern University
  • Kerry McKittrick, Harvard University
  • Richard DeMartino, Rochester Institute of Technology

Moderator: Amanda Welsh, Northeastern University

 

Operationalizing Professional Education: Templates, Workflows, and Decision Frameworks for Small Teams
Room: Grand J | Track: Credential Innovation Foundations | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Entrepreneurial Initiatives
Professional education programs are often built quickly without established processes, clear ownership, or scalable infrastructure. This session shares how one institution developed practical workflows, templates, and decision frameworks while launching new offerings and navigating a departmental merger. Attendees will gain a transparent look at real implementation, including challenges, trade-offs, and course corrections. Participants will be introduced to ready-to-adapt tools and strategies that support sustainable, accessible, and efficient program development, especially for small or emerging teams.

  • Addrienne VanOver, Miami University
  • Erica Crawford-Noll, Miami University
8:30 AM Insights & Innovations - Strategic perspectives from UPCEA + AACRAO’s trusted corporate partners
 

Room: Grand K

Moderator: Barbara Kopp Miller, The University of Toledo

Beyond the Badge: Reimagining Credentials for the Learning-to-Work Economy
Track: Leadership: governance, institutional strategy | Tag: Employer Engagement
As degrees, certificates, badges, and microcredentials continue to proliferate, the challenge is no longer issuing more credentials; it is ensuring they clearly communicate learner capabilities and connect to workforce opportunities. This session explores how institutions can build learner-centered credential ecosystems that link skills, learning experiences, and workforce outcomes through trusted, interoperable records. Drawing on emerging research and national conversations around credential transparency and workforce readiness, participants will gain practical strategies to strengthen employer engagement, improve credential value, and empower learners with portable, verifiable evidence of their knowledge and skills throughout their educational and professional journeys.

  • Carie Addis, Pearson

 

 

Finding The True North: How Continuing Education Creates Pathways from Learning to Opportunity
Track: Leadership: governance, institutional strategy | Tag: Technology
Higher education is navigating unprecedented change, as learners move between education, work, and reskilling throughout their lives. This session explores how continuing and extension education can serve as the “true north” for this fragmented landscape by reconnecting learning to progression. We examine how mobility, stackable credentials, Comprehensive Learner Records (CLR), and learner portfolios can shift institutions from transactional course delivery to learner-centered either matriculated or non-matriculated pathways. Drawing on case examples from UChicago Professional, University of California Merced, Riverside, and Jones College’s Online Workforce College, participants will gain insights into designing credential ecosystems that support lifelong learning and workforce relevance.

  • Mieke Ridderhof, Drieam

 

 

No Credential Left Behind
Track: Administration: models of credential innovation, program development | Tag: Faculty
Think AWS, CompTIA, Microsoft, ISACA, and other industry credentials are competing for space in your curriculum? Think again. In this fast-paced pop-up session, Jeff Angle explores how seemingly competing credentials can work together to create richer learning pathways, stronger workforce alignment, and more compelling student outcomes. Through specific examples, attendees will see how one domain can reinforce another, how existing courses can support multiple credential pathways, and why the best credential strategy isn't choosing one winner: It's orchestrating them into a curriculum that is greater than the sum of its parts

  • Jeff Angle, ISACA

 

 

The Skills Currency Shift: How Credential Leaders Can Respond to Rapid Workforce Change
Track: Administration: models of credential innovation, program development | Tag: Employer Engagement
Artificial intelligence, automation, and changing employer expectations are accelerating the pace of skill change across the workforce. Yet many institutions continue to make credential decisions using structures designed for a more stable labor market. Drawing on labor market research and examples from higher education, this session explores how skill demand is evolving, which durable and technical skills are gaining importance, and why a skills-based perspective can help institutions adapt more effectively. Participants will leave with a practical framework for evaluating emerging workforce trends and identifying where credential innovation can create lasting value for learners and employers.

  • Raymond Sass, Lightcast
9:45 AM Morning Brief | From Microcredentials to Meaningful Pathways: Designing Credential Ecosystems That Work for Learners
10:30 AM Networking Break: Visit Exhibit Hall (Arlington Foyer)
11:00 AM Concurrent Sessions IV
 

AI Driven Learning and Global Collaboration in Sustainability Microcredentialing
Room: Grand DE | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Learner Experience, Faculty Experience
This session explores how AI-driven tools and a global learning forum can be integrated into an online credentialing course to advance sustainability competencies across STEM learners—from high school to industry professionals. Developed with OES Education and SDG experts, the ABET Sustainability Microcredential is a 25-hour, self-paced course featuring Amara, an AI learning assistant acting as a virtual sustainability consultant. Participants will examine how competencies align with workforce needs, review learner feedback, and engage in an interactive walkthrough of Amara. The session highlights how AI-supported learning and global collaboration can foster critical thinking, real-world problem solving, and learner autonomy.

  • Robyn Hall, ABET, Inc.
  • Richard Olawoyin, Oakland University

Moderator: Jacqueline Skyrd, National University

 

Badgelicious Futurism: Predicting What’s Next in #Credovation
Room: Arlington I | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Entrpreneurial Initiatives, Professionalism
Join a lively, future-focused exploration of credential innovation that blends bold predictions with practical strategy. After surfacing key signals shaping the field, from skills-based hiring to AI-enabled assessment, participants will use a simple Futurecasting Framework to generate their own predictions, explore implications, and stress-test current initiatives. Leave with fresh perspective, practical tools, and discussion prompts to spark strategic conversations back on campus.

  • Cate Tolnai, University of Phoenix
  • Noah Geisel, University of Colorado Boulder
  • Meena Naik, Jobs for the Future (JFF)

Moderator: Amy Mackenroth, Dallas College

 

Building Trust in Microcredentials through Governance and Quality Assurance
Room: Grand H | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Professionalism, Internal Advocacy
Many institutions can generate badge ideas, but fewer have a clear process for deciding which credentials are credible, reviewable, and ready to launch. Drawing on a two-year pilot at a public four-year institution, this session shares practical tools for badge governance and quality assurance, including review criteria, evidence standards, and approval workflows. Attendees will work with adaptable templates and leave with draft components they can use to strengthen trust, consistency, and academic integrity in their own digital badge initiatives.

  • Anna Kuthy, Longwood University
  • Jeannine Perry, Longwood University
  • Samantha Ellington, Longwood University
  • Sarah Tanner-Anderson, Longwood University

 

 

Building Institution-Wide Skills Infrastructure: A Framework for Curricular Coherence
Room: Grand C | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Digital Technology
Institutions recognize the need for durable skills-based curricular scaffolding, but often struggle with tracking and implementation. This session presents a practical framework for building an institution-wide skills tracking infrastructure that supports long-term learner growth and retention. Learn how to define transferable, durable skills, create coherent scaffolded curricula, implement teaching structures that support rather than constrain faculty, and integrate AI-enabled tracking systems that provide actionable, visible data.

  • Art Markman, Minerva Project
  • Christine Looser, Minerva Project
  • Dollie Davis, Minerva University

Moderator: Art Markman, Minerva Project

 

From Conversation to Co-Creation: Building Employer Partnerships that Drive Credential Innovation
Room: Grand FG | Level: New | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder, Entrepreneurial Initiatives
Employers increasingly expect higher education institutions to move beyond outreach and become true partners in workforce development. Yet many institutions struggle to translate employer conversations into actionable credential strategies. It requires new ways of listening, collaborating, designing, and learning. Drawing on UPCEA's University-to-Business (U2B) Design Framework, this practitioner panel brings together higher education leaders who have applied the framework within their own institutional contexts. Through candid examples from their work, panelists will explore the journey from researching and validating employer needs, to identifying anchor tenants, designing solutions, and creating continuous feedback loops. Rather than presenting a single model for employer engagement, the conversation will highlight how institutions have interpreted and adapted the framework differently, what they’re learning along the way, where they encountered challenges, and how their approaches to employer partnership have evolved. Attendees will leave with practical ideas for strengthening institutional capacity to co-create workforce solutions.

  • Devin Miles, Oregon State
  • Eve Canty, University of Arkansas
  • John McKenzie, UNT Health Fort Worth
  • Kaley Klaus, Fort Hays State University
  • Kristen Vanselow, Florida Gulf Coast University

Moderator: Melissa Peraino, UPCEA

 

From Stackable to Structured: Building a ‘Bricked’ Certificate Model for a 90-Credit Degree
Room: Grand J | Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Learner Experience, Internal Advocacy
This session explores a “bricked” stacked certificate model designed to balance flexibility with academic coherence in a 90-credit bachelor’s degree. Rather than loosely connected credentials, the model uses structured, five-course certificates that function as both standalone credentials and integrated components of a degree pathway. Attendees will learn how the model was implemented, including curriculum design, registrar alignment, and policy considerations, as well as key challenges and trade-offs. The session offers a practical, scalable approach for institutions seeking to advance learner mobility while maintaining clarity, quality, and operational feasibility.

  • Amy Burks-Stewart, UMass Global
  • Kelly Gump, UMass Global

Moderator: Amy Heitzman, UPCEA

 

Responding to Critical Workforce Needs and Funding Opportunities Through Partnerships
Room: Grand A | Track: Workforce & Community Partnerships | Level: Advanced | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder Engagement, Entrepreneurial Initiatives
Presenters from each organization will provide insights and showcase use cases, data and outcome measures identified, and demonstrate the expanded capacity of individual organizational response as well as the shared capacity to meet the regions' critical healthcare and workforce needs. Presenters will showcase tailored assessment strategies for different stakeholder requirements, and aligned outcomes. These efforts are inaugural and provide attendees with practical examples of how universities, post-secondary institutions and government or workforce agencies can work collaboratively to create workforce and education ecosystems for all learners.

  • Tifarah Pardue, Florida Gulf Coast University
  • Kelly Thawley, Florida Gulf Coast University

Moderator: Clark Crowell, ed2go

 

Scaling Workforce Learning with a Two-Person Team: Lessons From Awarding 174,000 Credentials Over 5 Years
Room: Arlington II | Track: Digital Credentials & Skills Ecosystems | Level: Scaling | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Digital Technology, Learner Expereience
What does it take to scale workforce learning with just two staff? Jones College’s Online Workforce College (OWC) has supported over 12,000 learners and awarded more than 174,000 credentials in five years, unlocking new career pathways for learners across underserved and rural communities. Built on 1EdTech standards, this session shares how a flexible, learner-centered model was implemented in practice, including key decisions, challenges, and lessons learned. Attendees will leave with actionable insights to build scalable, interoperable systems that expand access and deliver real impact.

  • Michael Trest, Jones College
  • Mieke Ridderhof, Drieam LLC

Moderator: Bryce Henckel, Drieam

 

Stack, Scale, Serve: Building a Cross-Collaborative Digital Transformation Center
Room: Grand B | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Entrepreneurial Initiatives
Learn how the University of Louisville built a Digital Transformation Center spanning 13 colleges to embed stackable microcredentials across curricula and how the SKILLS Collaborative extends that mission through apprenticeship programming, military professional education, and AI literacy for CTE instructors. Through AI faculty certification, vendor-aligned credentials, workforce partnerships, cross-collaborative grants exceeding $18 million, Department of Labor-funded apprenticeships, and an innovative AI Fellows Program for CTE teachers, UofL has built a scalable ecosystem of credential innovation reaching students, military personnel, and community workforce partners. Attendees will leave with practical governance models, implementation strategies, and measurable outcomes for building cross-college collaboration and workforce-aligned credential ecosystems.

  • Jeffrey C. Sun, University of Louisville
  • Andrew Wright, University of Louisville

Moderator: Michael Losavio, University of Louisville

 

Scaling Credit for Prior Learning Across a State System: Lessons from New Hampshire’s Multi-Institution Collaboration
Room: Grand K | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Learner Experience
Credit for prior learning can expand adult learner success, but inconsistent policies, assessment practices, credential frameworks, and faculty engagement often hinder scale and portability. This session highlights New Hampshire’s statewide online learning community, created through a formal memorandum of understanding, to align CPL standards, share practices, and build institutional capacity. Panelists will show how this collaborative model supports cross-institutional alignment, reduces duplication, and strengthens learner mobility. Attendees will leave with practical strategies for building online communities of practice that advance equitable, scalable CPL implementation across institutions and sectors.

  • Tamara VonGeorge, University of New Hampshire
  • Julie Moser, University of New Hampshire

Moderator: Julie Moser, University of New Hampshire

12:15 PM Lunch and Learn General Session | From Data to Decisions: Aligning Data and Systems for Quality and Impact (Arlington Ballroom III-VI)
1:45 PM Networking Break: Visit Exhibit Hall (Arlington Foyer)
2:15 PM Concurrent Sessions V
 

A Collaborative Approach to Scaling Microcredentials
Room: Grand K | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Should there be Hallmarks here?
SUNY Oswego established a microcredential infrastructure early on, but without strong institutional direction, the development of microcredentials was driven more by faculty passion projects than by industry demand. A recent strategic shift, spurred by presidential prioritization, has redefined microcredential development to better integrate with degree programs and reflect regional workforce needs. By 2027, all students will have the opportunity to earn an industry-relevant microcredential. To address the gap between faculty expertise and employer expectations, the Division of Extended Learning will be* / has introduced new roles to help faculty design market-aligned credentials. This session offers insights into SUNY Oswego’s ongoing efforts. *= planned implementation by Fall 2026, so I should be able to speak to implementation by the time of the conference

  • Jill Pippin, SUNY Oswego University

Moderator: Tracy Robinson, University of Memphis

 

Building for Scale: How UMGC Designed a Repeatable CLR Program Onboarding Process
Room: Grand FG | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Digital Technology
UMGC's CLR implementation revealed a critical design principle: skills mapping must be finalized before implementation begins, and credentials cannot be modified after issuance. Between those two locks lies a structured lifecycle — intake, metadata development, credential configuration, data validation, and launch — with clear role boundaries across academic, operational, data, and vendor teams. This session walks through that framework and the artifacts that support it, including a mid-course lesson that reshaped the work: decisions about what deserves a credential belong with a governance structure, not the implementation team. Credential selectivity, it turns out, is a strategy in building trust.

  • Insiya Bream, University of Maryland Global Campus
  • Tiffany Barr, University of Maryland Global Campus
  • Sonja Strahl, University of Maryland Global Campus

Moderator: Bonnie Budd, Western Governors University

 

Building Together: Cross-Functional Collaboration for Scalable Learning and Employment Records
Room: Grand H | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Digital Technology
As higher education institutions align credentials with evolving workforce needs, they face a double-edged sword: navigating competing frameworks while tackling the operational hurdles of systemwide deployment. This session explores how two distinct universities leveraged a national Learning and Employment Record (LER) Accelerator cohort to bridge the gap between high-level strategy and immediate, scalable implementation. The University of Central Oklahoma will share how a cross-functional team integrated disconnected workforce data and institutional structures to scale a unified LER platform. Simultaneously, the University of Minnesota will detail how they developed a strategic LER roadmap while launching a systemwide digital badging program via Parchment across multiple campuses. Together, presenters will map a comprehensive blueprint for institutional readiness, governance, and technology selection. Attendees will gain practical, dual-perspective insights into how long-term planning and immediate credential infrastructure mutually accelerate transformation, ensuring credentials are explicitly aligned, verified, and easily communicated by learners.

  • Sandy Nelson, University of Minnesota
  • Trevor Cox, University of Central Oklahoma

Moderator: Mieke Rifferhof, Drieam

 

Lessons from a Trusted Career Profile Demonstration
Room: Grand C | Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Digital Technology, External Advocacy
The Trusted Career Profile (TCP) standard promises seamless movement of learner records across educational, credentialing, and employer systems — but what does implementation actually look like? This session shares lessons from a multi-partner demonstration led by SkillsFWD that connected platforms including the Indiana Achievement Wallet, SmartResume, and a major applicant tracking system to test TCP in practice. Presenters from SkillsFWD and Western Governors University will share what worked, what didn't, and what institutions need to know before pursuing similar integrations. Open-source resources developed through the project will be available for attendees to adapt.

  • Madelyn Rahn, SkillsFWD
  • Amanda Winters, United States Chamber of Commerce Foundation
  • Taylor Hansen, Western Governors University
  • Dave Wengel, SmartResume

Moderator: Amanda Winters, United States Chamber of Commerce Foundation

 

Microcredentials in Action: Aligning Mission, Learning & Institutional Growth
Room: Grand A | Track: Credential Innovation Foundations | Level: Building  
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Entrepreneurial Initiaitives
Explore how a small, teaching-focused university launched a digital badge and microcredential ecosystem to advance student learning and institutional growth. This session highlights the collaborative design of digital badges for students and an external storefront for continuing education - sharing lessons from planning, rollout, and early implementation. Attendees will gain practical strategies for aligning stakeholder priorities, building faculty buy-in, and designing credential systems that serve both internal and external audiences.

  • Stefanie Heinrich, Valparaiso University
  • Edward Finn, III, Valparaiso University

Moderator: Beth Brunk, University of Texas at El Paso

 

Real Programs, Real Lessons, and Actionable Strategies for Building Workforce-Ready Healthcare Programs in Motion with Iterative, Collaborative Design
Room: Grand DE | Track: Workforce & Community Partnerships | Level: Building | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder Engagement, Professionalism
As healthcare workforce shortages intensify, continuing education units play a critical role in launching responsive, employer-aligned training programs. This session presents a practical, field-tested framework for developing healthcare programs that balance speed with sustainability through strategic alignment with employers and clinical faculty. Grounded in hybrid Clinical Medical Assisting and Dental Assisting programs, panelists share how to co-design curriculum, structure clinical experiences, align with hiring pipelines, and navigate operational realities across institutional systems. Emphasizing human-centered, applied training, this session offers a transferable approach for building programs “in motion” that respond to workforce needs while maintaining quality and strong student outcomes.

  • Ashley Seitz Kramer, University of Utah
  • Jennifer Thatcher, University of Utah

Moderator: Iris Moulton, University of Utah

 

Recognizing What Learners Know: Exploring the Full Spectrum of Credit for Prior Learning
Room: Arlington II | Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Learner Experience, Internal Advocacy
From portfolio assessment and challenge exams to workforce-aligned learning recognition, Credit for Prior Learning (CPL) encompasses a growing range of approaches for recognizing learning acquired outside traditional academic settings. As institutions seek to improve learner mobility, reduce time to completion, and create more equitable pathways to credentials, CPL is emerging as a key strategy for advancing student success. This interactive session will explore the current landscape of CPL modalities, highlighting promising practices, implementation considerations, and opportunities for innovation. Participants will also receive an early look at findings from the UPCEA Council for Credential Innovation's landscape poll examining the CPL approaches, policies, and institutional levers currently in use across higher education. Together, we'll discuss what the data reveal, where momentum is building, and what questions remain as institutions continue to evolve their CPL strategies.

  • Amber O'Casey, Alamo Colleges District
  • Jack Rodenfels, North Carolina State University
  • Cate Tolnai, University of Phoenix

Moderator: Amy Heitzman, UPCEA

 

Reengineering Noncredit Data Systems for Workforce Pell and Beyond
Room: Grand J | Track: Workforce & Community Partnerships
Hallmarks of Excellence in Credential Innovation: Digital Technology, Professionalism
Many institutions have spent years building successful noncredit and workforce portfolios, yet few have developed the underlying data architecture needed to support the next generation of accountability expectations. As Workforce Pell implementation advances and states increasingly seek evidence of learner outcomes, employment impact, and credential value, institutions are discovering that fragmented registration systems, inconsistent program definitions, and disconnected reporting structures create significant barriers to transparency and decision-making. This session examines how institutions with established noncredit operations can begin reengineering their information systems and data governance practices to support emerging accountability requirements. Drawing from institutional readiness assessments, workforce credential reporting frameworks, and practical implementation experience, the presentation will explore the data taxonomies necessary to organize programs, learners, skills, occupations, employers, outcomes, and credential pathways in a consistent and scalable manner. Participants will learn how to identify common data gaps, evaluate the maturity of their current noncredit information environment, and create a roadmap for improving data quality, interoperability, and reporting capabilities. The session will also examine how Workforce Pell serves as a leading indicator of broader accountability expectations that are likely to influence state policy, funding models, credential transparency initiatives, and workforce reporting requirements in the years ahead. Attendees will leave with practical knowledge to help them prioritize the foundational data investments needed to support long-term credential accountability.

  • Julie Uranis, UPCEA
  • Jaime Wadowiec, Technical College System of Georgia

Moderator: Sasha Goldman, Northeastern University

 

What Employers Need to Trust Credentials: New Research and a Data Model for Skills-Based Hiring
Room: Arlington I | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: Digital Technology, U2B Stakeholder Engagement
Degrees often tell employers where a learner studied, but they do not always communicate clearly what that learner can do. As skills-based hiring expands, higher education institutions face growing pressure to make credential claims more understandable, credible, and useful in hiring decisions. Two independent research projects presented in this session indicate that employers frequently struggle to interpret digital credentials because of unclear skill definitions, limited evidence of performance, inconsistent validation, and insufficient context about quality and relevance. This session presents the early design of a credential legibility framework being developed for Rice University in response to this challenge. Drawing on employer research and credential ecosystem analysis, the framework identifies the signals employers need to evaluate credential value, including clearly defined skills, demonstrated evidence, verification strength, trusted sources, and relevant contextual information. Presenters will share the framework’s research foundation, prototype data model, and key design decisions. Participants will examine how the model distinguishes credential types, translates academic outcomes into employer-readable skill language, and connects learning outcomes, assessment evidence, validation, and metadata without reducing education to a checklist. Through sample design challenges and discussion, participants will consider how these principles can inform credential design, employer partnerships, and institutional decision-making. The session is especially relevant for institutions in the early or building stages of credential innovation that are seeking to move from broad interest in microcredentials toward more transparent, interoperable, and trustworthy credential systems.

  • Saira Cooper, Rice University
  • Rob Coyle, 1EdTech Consortium
  • Darin Hobbs, Western Governors University

Moderator: Rob Coyle, 1EdTech

 

Convergence Talks
Room: Grand B

Moderator: Deborah Morrison, Coursera

Access Before Admission: Replicating a Performance-Based Pathway to Graduate Degrees
Track: Learner Mobility: Pathways, Transfer & CPL | Level: New | Tag: Faculty
This session explores how the University of Colorado Boulder uses a performance-based admissions pathway to expand access to graduate engineering education. Instead of submitting a traditional application, prospective students demonstrate readiness by completing a three-course pathway that counts toward the Master of Engineering in Engineering Management degree. Attendees will learn how this model reduces admissions barriers while maintaining academic rigor and how similar pathways could be implemented at other institutions.
  • Nicole Miller, University of Colorado Boulder

Design Education for Opportunity: CE Pathways for Justice-Impacted Learners

Track: Workforce & Community Partnerships | Level: New
Explore how design education in continuing education creates workforce pathways for justice-impacted learners. Pratt SCPS and NJDOC’s fashion program combines hands-on projects, digital skills, and business training, culminating in a digital credential. A student’s upcycled uniform project demonstrates how CE unlocks creativity, builds confidence, and prepares learners for post-release careers. Attendees will gain practical strategies for hybrid instruction, program design, and public-sector partnerships that extend institutional mission beyond campus walls.
  • Marissa Shadburn, Pratt Institute

What Makes a Microcredential Trustworthy? Five Real-World Examples

Track: Digital Credentials & Skills Ecosystems | Level: Building
Participants will explore five recently developed microcredentials, each mapped to clearly defined skills, observable actions, and validated assessment methods. Through these examples, the session will demonstrate how to design microcredentials that are transparent, measurable, and aligned with workforce expectations. Attendees will gain practical insight into structuring digital badges that communicate value to employers while maintaining academic rigor. This session is designed for professionals who are new to microcredential development as well as those seeking to strengthen the credibility and industry relevance of their existing credential frameworks.
  • Jeannine Perry, Longwood University
3:30 PM Promotional Partners Stop & Share
 

Room: Arlington Ballroom III-VI
What’s happening beyond your campus? Come find out.

Credential innovation doesn’t happen in isolation. Stop and Share brings together Convergence Promotional Partners and conference attendees for informal conversations about what’s emerging across the credential innovation ecosystem.

Move from table to table, meet organizations working in and around higher education, hear what they’re learning from the field, and share your own questions and experiences. Whether you’re looking for a new resource, exploring a challenge, or simply curious about what others are seeing, this is your chance to make connections and exchange ideas.

No presentations. No sales pitches. Just short, meaningful conversations with organizations helping move the field forward.

Moderator: Jacqueline Romero, UPCEA

 

3:30 PM Workshops/Toolbox Sessions
 

Beyond the Badge - Governance, Quality, and Credit Pathways for Microcredentials
Room: Arlington I | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Professionalism, Internal Advocacy
As institutions expand microcredentials, workforce training, and other forms of non-credit learning, they face two interconnected challenges: ensuring credentials are trustworthy and creating sustainable pathways for recognizing learning through academic credit. This interactive session explores the policy architecture that connects credential design, quality assurance, governance, and credit recognition. Participants will examine how one institution used a Minimum Credential Record (MCR) to establish consistent standards for credential approval, review, learner-facing transparency, and interoperability, while also exploring the policies, stakeholders, and decision frameworks that support transcription of non-credit learning into academic credit. Through practical examples, guided discussion, and hands-on activities, attendees will identify critical governance decisions, accreditation and policy considerations, and common implementation pitfalls. Participants will leave with adaptable tools, a starter framework, and a governance-first approach for building trustworthy learner pathways from credential creation through credit recognition.

  • Nick Swartz, James Madison University
  • Sarah MacDonald, James Madison University
  • Anissa Lokey-Vega, Kennesaw State University

Moderator: Tom Kenally, Pearson

 

Building Credential Infrastructure: A Co-Design Workshop with the Field
Room: Grand A | Track: Digital Credentials & Skills Ecosystems | Level: Scaling | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Entrepreneurial Initiatives
Most institutions know they need a credential strategy. Far fewer know what the infrastructure behind that strategy actually requires. This hands-on workshop brings the newly established Digital Credentials Services Center at Northeastern University's College of Professional Studies to Convergence with a concrete framework for credential ecosystem readiness — and an honest invitation: help us make it better. Participants engage in structured peer discussion to test the framework against their own institutional contexts, identifying where implementation gaps persist and what a vendor-neutral advisory partnership should address. Attendees leave with a practical tool they can apply immediately at their own institution.

  • Kerri Lemoie, Northeastern University
  • Sasha Goldman, Northeastern University
  • Connie Yowell, Northeastern University

Moderator: Clare Hall, Noodle

 

Employer-Friendly Practices: Meeting Employer Needs
Room: Arlington II | Track: Workforce & Community Partnerships | Level: Scaling 
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder Engagement, Internal Advocacy
Colleges and universities want to be strong employer partners, but friction across multiple areas of the institution – billing, advising, data sharing, coordination across departments, and many others – often gets in the way. This session introduces a research-based practice guide informed by higher education leaders at 2 and 4 year institutions. Participants will learn from research, hear from colleagues, and gain tools to identify where friction is highest at their own institutions and leave with practical next steps they can act on immediately.

  • Haley Glover, UpSkill America
  • Kevin Grubb, Strada Education Foundation

Moderator: Jocelyn Widmer, Los Alamos National Laboratory

 

From Idea to Impact: A Five-Phase Framework for Building Workforce-Aligned Microcredentials
Room: Grand DE | Track: Credential Innovation Foundations | Level: Building
Hallmarks of Excellence in Credential Innovation: Entrepreneurial Initiatives, Internal Advocacy
This session presents a practical five-phase framework for developing workforce-aligned microcredentials at regional universities. Participants will explore the journey from initial concept to market-validated credential, covering faculty engagement, curriculum alignment, and labor market validation. The presentation highlights strategies for cross-campus collaboration and overcoming institutional barriers while leveraging AI and labor market intelligence for data-informed design. Attendees will gain actionable strategies to implement or refine microcredential initiatives that balance regional workforce needs with institutional priorities.

  • Kaley Klaus, Fort Hays State University
  • Jeni McRay, Fort Hays State University

Moderator: Clayton Dean, Ziplines Education

 

From Pilots to Systems: Scaling Credential Innovation Through Data, Design, and AI
Room: Grand C | Track: Strategy, Systems & Scaling Transformation | Level: Scaling
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Learner Experience
Most credential initiatives stall at the pilot stage because they are not designed for systems integration. This interactive workshop shows how to manage that transition. Drawing on a high-enrollment program redesign, participants will explore how to leverage data, design stackable microcredentials, and integrate AI-enabled advising to create structured, career-aligned pathways. The session emphasizes implementation, trade-offs, and alignment across systems and stakeholders. Participants will leave with practical tools to design and scale credential ecosystems that are coherent, sustainable, and learner-centered.

  • Jean Starobin, University of Illinois at Urbana-Champaign
  • Chera LaForge, University of Illinois at Urbana-Champaign
  • Amanda Brantner, University of Illinois at Urbana-Champaign
  • Eric Larson, University of Illinois at Urbana-Champaign

Moderator: Kevin Hitt, University of South Florida

 

From Syllabus to Verified Credentials: A Hands-On Workshop for Making Skills Visible
Room: Grand B | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Professionalism, Digital Technology
How do you move from course learning to meaningful digital credentials? This interactive workshop combines Bradley University’s faculty-led approach to embedding microcredentials into credit-bearing courses with Digital Promise’s expertise in credential implementation. Participants will identify skills from course syllabi, translate them into assessable credential components, and experience the credential lifecycle from design through issuance, sharing, verification, and learner use. Through guided activities and real-world examples, attendees will gain practical strategies for creating trusted, learner-centered digital credentials that make skills visible and valuable without requiring large-scale institutional change.

  • Dakota Horn, Bradley University
  • Michelle Riggio, Bradley University
  • Keying Chen, Digital Promise
  • Meghan Toteno, Digital Promise

Moderator: Liz Remelius, Villanova University

 

Mapping Credentials to Curriculum: A Practical Integration Lab
Room: Grand FG | Track: Credential Innovation Foundations | Level: Building | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Learner Experience, Professionalism
In this hands-on workshop, participants will work through a practical process for integrating industry credentials into existing courses and degree programs. Using real-world university examples, they’ll explore how to choose the right credential, identify and navigate implementation barriers, and use AI to accelerate curriculum mapping. No full curriculum redesign required.

  • Sandra Song, Mapping
  • Mahmood Mortazavi Dehkordi, University Canada West
  • Joseph Mauriello, The University of Texas at Dallas
  • Matthew Paske, The University of Texas at Dallas

 

 

Operationalizing Workforce-Connected Credential Pathways: From Stackable Credentials to Employer-Engaged Work-Based Learning
Room: Grand J | Track: Workforce & Community Partnerships | Level: Building | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: Learner Experience, U2B Stakeholder Engagement
As demand grows for workforce-aligned credentials, institutions are seeking effective ways to connect learning, credentials, and employment into a cohesive student journey. This interactive workshop explores strategies for designing and scaling workforce-connected credential pathways, from stackable, Workforce Pell-ready credentials to employer-engaged work-based learning experiences. Presenters from the University of Wisconsin–Stout Polytechnic will share lessons from their federally funded Fast Upskilling for Skills and Employment (FUSE) project, including approaches to aligning credit and noncredit learning, expanding credit for prior learning, and building sustainable institutional infrastructure. Education Design Lab and Riipen will demonstrate how employer partnerships and project-based learning help students develop and showcase workforce-relevant skills through authentic experiences and employer feedback. Through reflection and discussion, participants will gain knowledge of practical tools, partnership models, and implementation strategies to strengthen workforce-connected credential pathways and improve learner and employment outcomes at their institutions.

  • Beth Hein, University of Wisconsin-Stout
  • Julie Zaloudek, University of Wisconsin-Stout
  • Joe Davis, Education Design Lab

Moderator: Mara Woody, Riipen

 

Show Me What You Got!: Scalable Ways to Recognize Learners From Competencies to Credit.
Room: Grand H | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Learner Experience, Professionalism
Competencies are the common language connecting innovations such as Credit for Prior Learning (CPL), Learning and Employment Records (LERs), microcredentials, and workforce pathways. This session explores how competency-based design enables institutions to recognize learning wherever it occurs while improving learner mobility and workforce alignment. Drawing on C-BEN's Credit for Competency framework, participants will examine what makes competencies meaningful, measurable, and transferable. Florida Gulf Coast University will demonstrate how these principles are operationalized through a scalable CPL ecosystem across undergraduate and graduate programs and powered by a Navigator model that coordinates learners, faculty, and institutional partners across admissions, advising, and academic departments. Case studies include employer partnerships, graduate acceleration, teacher preparation, and adult learner pathways. Attendees will leave with practical strategies for integrating competencies, authentic assessment, and cross-functional processes to expand access, preserve academic quality, and create scalable pathways from learning to academic credit and career opportunity.

  • Ryan Specht-Boardman, Competency-Based Education Network
  • Kristen Vanselow, Florida Gulf Coast University
  • Joshua Fortin, Florida Gulf Coast University

Moderator: Elizabeth Barrie, University of Nevada, Las Vegas

 

Translating Workforce Signals into Academic Pathways: A CDI-Informed Decision Framework
Room: Grand K | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Entrepreneurial Initiatives, Internal Advocacy
This interactive workshop shows how institutions can move from workforce data to actionable academic decisions. Using a Credential Density Index (CDI) and a structured Pathway Decision Framework, participants will work through a realistic scenario with pre-analyzed credential data to identify opportunities, navigate tradeoffs, and define next steps. The session highlights governance, faculty, and workforce alignment considerations while providing a practical, reusable tool for translating data into coordinated, learner-centered pathway design.

  • Diane Ellison, National University
  • Thapelo Whitfield, National University
5:00 PM Peer Learning Lounge
 

Room: Arlington Ballroom III-VI
No slides. No panel. Just peers.

What are you trying to solve? What have you learned the hard way? What is working, or not working, on your campus?

The Peer Learning Lounge brings attendees together in small groups of approximately 10 around timely credential innovation topics drawn from UPCEA’s Peer Learning Groups. These facilitated conversations are designed for candid exchange, practical problem-solving, and connection with colleagues facing similar opportunities and challenges.

Pick a topic. Pull up a chair. Bring your experience and your questions.

Moderator: Melissa Peraino, UPCEA


October 15

7:15 AM Registration Open
7:15 AM Breakfast  (Arlington Foyer)
7:45 AM Concurrent Sessions VI
 

Best of Friends: Building a Strong, Trusting Partnership between the Registrar’s Office and Continuing Education
Room: Grand H | Track: Strategy, Systems & Scaling Transformation | Level: Building 
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Learner Experience
As a continuing education leader, have you ever wished you could get the registrar’s office to agree with and support some of your innovative ideas? As a registrar’s office leader, have you ever wished that the continuing education office at your institution didn’t run off with crazy ideas that you can’t possibly support? Join us for an interactive session where we share the strategies and secrets to building a lasting relationship between registrars and continuing education, one that leads to strong partnerships, mutual support and buy-in, and improved outcomes for your students.

  • Sarah MacDonald, James Madison University
  • Kurt Johnson, James Madison University

Moderator: Sarah MacDonald, James Madison University

 

Building a Digital Credential Ecosystem in 12 Months: A Practical Roadmap from Fragmentation to Scale
Room: Arlington I | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Entrepreneurial Initiatives
Learn how NJIT built a digital credential ecosystem in 12 months by aligning fragmented badge efforts across campus. This session shares a practical roadmap for mid-sized institutions, including how to build enterprise-wide governance, develop a shared taxonomy, and use active badge programs to test and refine systems in real time. Attendees will explore real use cases and leave with adaptable strategies to move from isolated initiatives to a scalable, institution-wide credential ecosystem.

  • Kerry Eberhardt, New Jersey Institute of Technology
  • Michael Davis, New Jersey Institute of Technology
  • Alexander Visakay, New Jersey Institute of Technology
  • Oscar Reyes, New Jersey Institute of Technology

Moderator: Michael Edmondson, New Jersey Institute of Technology

 

From Faculty to Staff: Building and Scaling a Microcredential Bootcamp Model At UMBC
Room: Grand A | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Faculty Experience, Internal Advocacy
After a successful faculty microcredential bootcamp launched through a national LER Accelerator cohort, UMBC adapted the model for staff leading co-curricular and experiential learning programs. This session shares the curriculum, decisions, and lessons from both efforts — including what changed when the audience shifted from faculty to staff, how institutional review structures supported quality as the work scaled, and what outcome data from participants reveals about the model's impact. Attendees will leave with a replicable framework and a grounded view of the trade-offs involved in expanding credentialing capacity across an institution.

  • Collin Sullivan, University of Maryland Baltimore County
  • Susan Biro, University of Maryland Baltimore County
  • James DeVita, University of Maryland Baltimore County
  • Allison Jones, University of Maryland Baltimore County

Moderator: Kristen Vanselow, Florida Gulf Coast University

 

From Pilot to Practice: Implementing Digital Badges at a Community College
Room: Grand DE | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Digital Technology
Aims Community College shares lessons from implementing a digital badge pilot designed to make learning outcomes more visible and workforce-relevant. Learn how the college, working with Proof of Knowledge, developed a standards-aligned, institution-owned badging framework, navigated governance and adoption challenges, and improved learner engagement. This session offers practical insights for institutions seeking to launch or scale digital credentials across academic, workforce, and co-curricular programs while maintaining institutional trust and control.

  • Jim Vernon, Aims Community College
  • Tomás Mindlin, Proof of Knowledge

Moderator: Maurice Ballance, Wichita State University

 

From Sector Alignment to System Design: Building Workforce Engagement as an Emerging Institution
Room: Arlington II | Track: Workforce & Community Partnerships | Level: Building | Tag: Employer Engagement
Hallmarks of Excellence in Credential Innovation: U2B Stakeholder Engagement, Internal Advocacy
This session highlights how an emerging organization can strengthen employer partnerships by moving from coordinated efforts to an integrated engagement model. Participants will explore a practical lifecycle framework focused on sustaining relationships through feedback, assessment, and strategic recalibration. The session introduces a simple maturity scale, clarifies team roles, and offers actionable strategies to prevent employer fatigue while increasing institutional responsiveness. Attendees will leave with a clear, scalable approach to building more intentional and sustainable employer engagement.

  • Tom Nicholas, Nevada State University
  • Tansy Rabijahed, Nevada State University
  • Stephanie Molina, Nevada State University

 

 

Key Considerations for Creating a Comprehensive Learner Record: Designing, Scaling, and Sustaining Success
Room: Grand FG | Track: Credential Innovation Foundations | Level: Building
Hallmarks of Excellence in Credential Innovation: Digital Technology, Learner Experience
This session examines key considerations for creating a Comprehensive Learner Record (CLR) that is learner-centered, scalable, and sustainable. Using Michigan State University’s Spartan Experience Record (SER) as a case example, presenters will explore how they define and validate learning experiences, establish governance, and center student learning and skill development. Attendees will learn approaches to building cross campus partnerships, selecting technical solutions, and aligning experiential and co curricular learning. The session will share implementation successes and challenges while demonstrating how the SER advances skill development and supports building career ready Spartans.

  • Sarah Esler, Michigan State University
  • Korine Steinke Wawrzynski, Michigan State University

Moderator: Beth Hein, University of Wisconsin-Stout

 

No New Courses Required: Innovating Without Breaking the System
Room: Grand J | Track: Credential Innovation Foundations | Level: Building | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Entrepreneurial Initiatives
This panel explores how institutions embedded credentials into existing courses to bypass governance bottlenecks and accelerate implementation. Panelists will share what worked, what trade-offs were required, and how this approach enabled scalable innovation without creating new courses.

  • Joseph Mauriello, The University of Texas at Dallas
  • Matthew Paske, The University of Texas at Dallas
  • Wesley Ladd, Louisiana State University
  • Jeffrey Angle, ISACA

Moderator: Carolyn Callaghan, Western Carolina University

 

Scaling What Works: Building Faculty Buy-In and Organizational Alignment for Non-Credit Growth
Room: Grand B | Track: Digital Credentials & Skills Ecosystems | Level: Scaling | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Faculty Experience
Successful non-credit and workforce initiatives require more than strong programs—they require institutional alignment. This interactive session explores how faculty engagement, effective change management, and strategic use of the LMS can help institutions build support, reduce resistance, and scale workforce and lifelong learning initiatives. Drawing on experiences from the University of Toledo, West Virginia University, and Blackboard, participants will leave with practical diagnostic tools and implementation strategies they can apply immediately on their own campuses.

  • Whitney Stout, West Virginia University
  • Barbara Kopp Miller, The University of Toledo
  • Justin Louder, Blackboard

Moderator: Julia Hemme, University of Minnesota

8:45 AM Morning Brief | Beyond the Pilot: How Institutions Build Credential Ecosystems That Actually Scale (Arlington Ballroom III-VI)
9:30 AM Networking Break: Visit Exhibit Hall (Arlington Foyer)
10:00 AM Concurrent Sessions VII
 

Advancing Quality Assurance in Credentials: The HLC Endorsement Framework
Room: Arlington I | Track: Credential Innovation Foundations | Level: Advanced | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Professionalism, U2B Stakeholder Engagement
HLC has introduced a nationally recognized endorsement framework to assure quality in the growing credential marketplace. This session explores how endorsed providers meet rigorous standards, including legal authorization, financial stability, workforce alignment, and learner protections. Participants will gain insight into the review process conducted by experts in education and workforce development, as well as practical strategies used by an HLC-endorsed provider to collaborate with employers. Learn how high-quality, workforce-aligned credentials are developed to meet evolving labor market needs and how endorsement signals trust and value to learners, institutions, and employers.

  • Karen Solomon, Higher Learning Commission
  • Ying Iverson, Capella University
  • Ghi Crisafulli, Sophia Learning

Moderator: Stephanie Heinrich, Valparaiso University

 

Building an Integrated Microcredential Strategy: From Pilot to Practice
Room: Grand FG | Track: Credential Innovation Foundations | Level: New | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Learner Experience
Launching or scaling a microcredential strategy can feel overwhelming. Without a coordinated approach, institutions risk fragmentation, unclear learner pathways, and limited impact. This session offers practical, scalable strategies that connect governance, design, operations, and data into one coherent microcredential approach. Whether you are piloting your first program or refining a mature one, you’ll leave with frameworks that help you prioritize, align stakeholders, and support learners effectively.

  • Sherri Place, University of Pennsylvania
  • Brooke Bakan, University of Pennsylvania

Moderator: Sherri Place, University of Pennsylvania

 

Credit Where Credit Is Due: Building Scalable Learner Mobility Pathways
Room: Grand H | Track: Learner Mobility: Pathways, Transfer & CPL | Level: Building | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Learner Experience, Internal Advocacy
As learners move between colleges, workforce training, certifications, and employer education programs, institutions must redesign transfer and credit for prior learning systems to support learner mobility. This session shares how an institution aligned transfer pathways, common course numbering, industry certification credit, and CPL into a unified learner mobility strategy focused on protecting student progress and accelerating completion. Attendees will learn policy, governance, and partnership strategies that support scalable transfer and CPL pathways while maintaining academic quality and accreditation compliance.

  • Tyson Heath, Western Governors University
  • Penny Ramirez, Western Governors University

 

 

From Badges to Systems: How a Community of Practice Built a Scalable Microcredential Ecosystem
Room: Grand A | Track: Credential Innovation Foundations | Level: Scaling | Tag: Policy
Hallmarks of Excellence in Credential Innovation: Internal Advocacy, Professionalism
How do you move from isolated badges to a scalable credentialing system? This session shares how Virginia Tech leveraged a community of practice to build a unified microcredential ecosystem. Learn how cross-functional teams co-created digital badge guidelines, governance structures, and design standards to support noncredit learning at scale. Presenters will explore key decisions, challenges, and lessons learned, offering practical strategies for building collaboration, consistency, and institutional alignment.

  • Amanda MacDonald, Virginia Tech (Virginia Polytechnic Institute and State University)
  • Marc Zaldivar, Virginia Tech (Virginia Polytechnic Institute and State University)

Moderator: Amanda Morris, Virginia Commonwealth University

 

From Pilot to Scale: A Systematic Framework for Sustainable Microcredential Ecosystems
Room: Grand DE | Track: Credential Innovation Foundations | Level: Scaling | Tag: Faculty
Hallmarks of Excellence in Credential Innovation: Professionalism, Internal Advocacy
How can institutions scale microcredentials in a consistent and sustainable way? This session shares how TTU Online uses a systematic instructional design framework, grounded in ADDIE, to support scalable development. Attendees will explore real workflows, templates, and quality processes, along with key challenges and lessons learned. Ideal for institutions moving from pilot efforts to sustainable microcredential ecosystems.

  • Burcu Stone, Texas Tech University
  • Bonnie Cordell, Texas Tech University

Moderator: Saira Cooper, Rice University

 

Learning Mobility in Action: Resources, Strategies, and Institutional Approaches for Scaling Interoperable Digital Credentials
Room: Arlington II | Track: Digital Credentials & Skills Ecosystems | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Digital Technology, Learner Experience
This session explores how institutions are implementing learning mobility strategies through interoperable digital credentials, skills alignment, and learner-centered pathways. Leaders from 1EdTech, Strada, University of Maryland Global Campus, and the University of Colorado Boulder will share practical resources, implementation approaches, and institutional case studies. Attendees will learn how organizations across the learning mobility ecosystem are supporting institutions through frameworks, tools, and collaboration opportunities, and how higher education leaders are applying standards such as Open Badges, CLR, CASE, and Edu-API to overcome barriers and scale sustainable digital credential strategies.

  • Insiya Bream, University of Maryland Global Campus
  • Emilie Rafal, 1EdTech Consortium
  • Kristi Wold-McCormick, University of Colorado Boulder

Moderator: Jon Furr, Strada Education Network

 

Rethinking Noncredit: Designing Experiences That Scale Across Systems
Room: Grand J | Track: Strategy, Systems & Scaling Transformation | Level: Building | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Learner Experience, Digital Technology
Noncredit programs often outgrow systems built for credit-bearing education, creating fragmented workflows and limiting scale. Learn how the University of Arkansas redesigned its approach to course discovery, registration, and learner engagement using Slate to create a more cohesive, scalable noncredit experience. This session includes a practical case study and live demonstration, along with lessons on reducing administrative burden, improving data visibility, and supporting system-level collaboration. Attendees will gain strategies to modernize noncredit operations without overhauling existing institutional systems.

  • Eve Canty, University of Arkansas
  • Chris Browning, Human Capital Education

Moderator: Tyler Rohrbaugh, Human Capital Education

 

Transcript Transformers: Turning Civic Learning Into Workforce Gold
Room: Grand B | Track: Strategy, Systems & Scaling Transformation | Level: Scaling | Tag: Technology
Hallmarks of Excellence in Credential Innovation: Digital Technology, Learner Experience
American University is defining institution-wide Signature Skills, including civic competencies, to make student learning more visible and aligned with workforce and democratic needs. This session explores how AU is partnering with ETS to translate that framework into a Civic Skills Transcript by extracting skills from coursework and curricula. Presenters will share early implementation lessons and discuss how institutions can connect civic learning to meaningful, workforce-relevant signals.

  • Bridget Trogden, American University
  • Ashley Burke, Educational Testing Services

Moderator: Jill Pippin, SUNY Oswego

11:15 AM Closing General Session | Learning Mobility and the Talent Marketplace: A Texas Story (Arlington Ballroom III-VI)
12:15 PM Adjourn
1:00 PM Grant-related Meetings