UPCEA 2026 Summit for Online Leadership and Administration (SOLAR) Conference | July 29-31, 2026 | Boston, MA

2026 SOLAR
General Sessions

July 29 | 1:15 PM

The Muse and the Machine: How Human Creativity Propels an AI World Forward

  • Carla Johnson
    Innovation Architect, CEO of Rethink Labs, Best-Selling Author

Carla Johnson

It used to be that the status quo was the way to go. It kept your company running. And it kept you employed. But in a world that changes at the speed of a TikTok, standing still makes you a sitting duck. Volatility lurks around every corner. Startups have become rockstars. Founders are celebrities. Customers are fickle. Employees are leaving. Disruption is inevitable. But if anyone’s going to disrupt your industry, your company, or your team, shouldn’t it be you?

As the world’s leading Innovation Architect, Carla Johnson’s been breaking the status quo all her life. In 20 years of working with leaders, she’s learned that the safest bet is often the riskiest move. Through years of research and authoring numerous best-selling books, she’s developed frameworks and processes that teach people how to redefine what innovation means in their organization, and then equips teams to make innovation everybody’s business.

Carla’s approach transforms organizations by fusing visionary creativity with pragmatic innovation strategies to inspire teams to think bigger and bolder so they can bust out of the status quo. This ultimately leads to inspired thinking and audacious outcomes. The result is a company culture that becomes a playground of limitless potential while also experiencing unprecedented growth and alignment.


July 31 | 11:00 AM

The Business of Hope: An Inside Look at SNHU’s Transformation Story

How does an institution transform into a national leader in online learning? That is the question posed by journalist Margaret Moffett in a new book on the SNHU transformation story, The Business of Hope: How SNHU Disrupted Higher Ed and Democratized Online Learning.  In this candid fireside chat, Paul LeBlanc, former president of Southern New Hampshire University, joins journalist Margaret Moffett, currently chronicling SNHU’s evolution, to unpack the pivotal decisions, risks, and leadership approaches that fueled one of higher education’s most notable transformations.

Together, they will explore how SNHU built and scaled its online enterprise, including the strategic bets, organizational shifts, and cultural changes required to move from experimentation to sustained growth. The conversation will surface lessons on leading through ambiguity, aligning mission with market opportunity, overcoming mistakes and stumbles, and building the operational capacity needed to serve learners at scale.

Designed for senior leaders and decision-makers, this session offers a rare, reflective look at what it actually takes to execute large-scale online learning —and what others can take away as they navigate their own paths to scale.

  • Paul LeBlanc


    Paul LeBlanc













  • Margaret Moffett


    Margaret Moffett














Moderator:

  • Thomas Cavanagh


    Thomas Cavanagh