UPCEA 2022 Annual Conference Pre-Conference Workshop | Post-Pandemic Access: Building Inclusivity (separate registration required) [Virtual]

After the Pivot: Strategic Evolution of Online Education in the Research Institution
Online Administration | Strategic | Monterrey
Join representatives from online learning units from the Big Ten Academic Alliance member institutions and hear about recommended criteria for success to guide higher education in a post-pandemic landscape. This interactive session will provide opportunities for you to informally assess the state of your own organization and to explore ideas for growth.

• Reba-Anna Lee, Northwestern University
• Chris Foley, Indiana University
• Bob Rubinyi, University of Minnesota

Moderator: Susan Seal, Mississippi State University

Problem with Publics
Business & Operations | Strategic | Coronado EFG
Universities are facing a variety of challenges including enrollment declines, low student placement in industry, diminished reputation and loss of partnerships.  Educators need to address this ongoing problem with a new urgency.  This session will share 8 reasons why public universities are failing to meet the needs of lifelong learners and what we can do about it.

• Rene Eborn, Utah State University

Moderator: Gerald Rhead, Michigan State University

Feast or Famine: Addressing Disparities in Financial Aid for Online Adult Learners
Online Administration | Applied | Yucatan
In the case of Oregon State University and many higher education institutions, online adult learners have a much higher percentage of financial need compared to traditional campus students. Unfortunately, institutional aid often addresses campus students first. Learn more about what financial need data to collect and how to partner with others on campus to increase aid for your online learners. Learn about strategies like tuition scholarships and completion grants as wells as ideas shared by the audience.

• Jessica Dupont, Oregon State University Ecampus
• Marleigh Perez, Oregon State University Ecampus

Moderator: Kristen Brown, University of Louisville

Improving Collaborative Online Initiatives: Building Trust, Improving Communications, and Creating a Culture of Creativity
Online Administration | Applied | Coronado AB
Join leaders from statewide systems administering online programs for an interactive panel discussion on the ways they are balancing deficits with new program investment, peacekeeping among competing interests, and mitigating financial risk while encouraging innovative thinking … all while growing online enrollment. You will hear about ideas for better approaching complicated conversations at all stages of collaborative decision making, whether you’re working at the leadership level among Boards, Presidents and CFOs or making structural policy updates with faculty committees.

• Susan Elkins, University of South Carolina Palmetto College
• Stacy Snow, Kennedy and Company Education Strategies
• Tina Parscal, Colorado Community College System

Moderator: Craig Wilson, University of Arizona

Implementing a Practical and Powerful Data-Informed Course Improvement Process
eDesign Collaborative | Applied | Coronado CD
Advancements in learning analytics have made it much more practical to leverage empirical evidence alongside learning science to enable faculty and learning designers to be more strategic about course revisions in support of improved learning outcomes. Penn State World Campus has developed a model that leverages learning data, quality evaluations, and analyses to inform highly precise course design improvements. Presenters will share this model, including ethical standards, data risk categories, and detailed analytics project workflows.

• Chris Millet, Penn State University

Moderator: Heather McCullough, University of North Carolina at Charlotte

Carpe Data: Data-Driven Strategic Planning Framework for Your Institutional Online Portfolio
Program Planning and Implementation | Strategic | Coronado CD
During this interactive session we will:-Explore the current components of this evolving framework-Brainstorm ways in which to customize the framework to your institutional identity and context-Learn how to leverage the uniqueness of your institution in the decision making process-Explore ways to collaboratively implement the framework Shape the future of your institution’s online programs by joining us for this exploratory conversation!

• Erica Chown, Boise State University
• Christine Bauer, Boise State University

Moderator: Beth Rubin, Campbell University

What We’ve Learned After 30 Years in Online Education
Online Administration | Strategic | Yucatan
The University of Phoenix pioneered online education in the late 1980s and grew to become one of the largest distance education enterprises in the country.  After over 30 years of experience, the presenters will reflect to share institutional and academic perspectives relative to lessons learned, best practices, and future opportunities.

• Hal Morgan, University of Phoenix

Moderator: Julie Thalman, West Virginia University

It’s Complicated! Examining Online Student Enrollment Histories to Improve Recruitment and Retention
Marketing, Enrollment, & Student Success | Applied | Monterrey
Understanding the complex paths online program students navigate during their academic journeys can provide valuable insights that can improve recruitment, enrollment, and retention efforts. This session will present the results of a detailed enrollment history analysis of online program students, focusing on students who switched from on-campus to online programs. We will discuss how online education is increasing access to degree completion for on-campus students and helping our institution preserve existing enrollments.

• Chris Foley, Indiana University
• Sharon Wavle, Indiana University

Moderator: Carmin Chan, University of Arizona

Confronting the Changing Landscape of Online Education
Online Administration | Strategic | Coronado EFG
Online education has typically been nestled within distance education at most non-profit, state schools  however over the past decade we have seen it become part of the broader academic portfolio. This, coupled with the move away from OPM’s  has put pressure on institutions to rethink their business models for fully online education.  How do online programs begin to operate more like auxiliary enterprises (bookstores, food service)  while being fully integrated in the institution? Many institutions moved into online education as a way to both increase access and also revenue and this relied on an organizational structure that was more independent from institutional operations.  As online programs become more integrated, how do they leverage this integrated model of enrollment, curricular delivery and support while building a sustainable business model that recognizes the unique needs of online programs. More than other academic programs, online operates in a market-driven environment, requiring quick, smart investments while simultaneously carrying some risk.

• Suzana Diaz Rosencrans, The University of Texas at San Antonio
• Melissa Vito, The University of Texas at San Antonio

Moderator: Asim Ali, Auburn University

Equity, Diversity, and Inclusion: A Pathway Forward for Course Design
Online Administration | Applied | Coronado AB
During this session, attendees journey together to explore how equity, diversity and inclusion can directly be incorporated into course design best practices to begin to address the inequities and challenges faced by many marginalized populations and brought to light yet again through recent societal events. Everyone will walk away with a course reflection document designed to elicit strengths, opportunities, and action items.

• Ryan Anderson, UW Extended Campus
• Amy Lane, UW Extended Campus
• Kristine Pierick, UW Extended Campus

Moderator: Ann Taylor, Penn State University

Delivering a Virtual Career Services Experience for Online and Adult Learners
Marketing, Enrollment, & Student Success | Applied | Coronado AB
OSU Ecampus serves online students, largely part-time, adult learners seeking career advancement. We wanted to deliver high-impact career services experiences without building our own solution or hiring a team.  Our campus career office’s career resources are valuable to our students, however only 14% of Ecampus students were accessing them.We partnered with OSU’s career center to curate relevant digital career information into a virtual career center and radically simplified career services engagement for Ecampus students.

• Kyle Whitehouse, Oregon State University Ecampus

Moderator: Barbara Kopp Miller, The University of Toledo

Repurpose, Reuse, Recycle: How to Get the Most Out of Your Online Offerings
Business & Operations | Foundational | Coronado CD
Creating high quality, asynchronous online courses takes time…and money! With over two decades of experience, we have developed many models for repurposing content to get the most “bang for our buck” while simultaneously meeting the demand from an ever-changing market. We will examine the pros and cons of different “recycling” models, sharing the lessons we have learned. Learn how you can get double, triple, even quadruple duty out of the valuable resources you create!

• Stevie Rocco, Penn State University
• Ann Taylor, Penn State University

Moderator: Melissa Lubin, James Madison University

The Pathways to Opportunity are Paved with Skills
Alternative Credentials | Applied | Yucatan
The need for upskilling and reskilling is real—but so is the complexity of the range of solutions emerging. The Open Skills Network (OSN) is a coalition of employers, educational institutions, military, and other stakeholders dedicated to advancing skills-based education and hiring. During this session, we will share progress to-date, including exciting outcomes, impact, and learnings of OSN sponsored projects resulting in the first published open skills libraries and skills data adoption use cases.

• Sarah DeMark, Western Governors University
• Kacey Thorne, Western Governors University
• Naomi Boyer, Education Design Lab

Moderator: Laurel Hogue, University of Central Missouri

Integrating Affordable, Accessible, and Scalable Virtual Reality (VR) In Online Courses
eDesign Collaborative | Foundational | Coronado EFG
Advances in VR technology have increased its popularity in higher education. This presentation will address issues related to affordability and accessibility of different implementations of VR technology and its integration into online curricula by looking at case studies from two online courses, one in journalism and one in contemporary biology.

• Tania Heap, University of North Texas
• Ruthanne "Rudi" Thompson, University of North Texas
• Adam Fein, University of North Texas

Moderator: Josh Steele, The University of Tennessee, Knoxville

Strategic Planning at Lightning Speed: Working With Online Teams in a Condensed Time Frame
Online Administration | Strategic | Monterrey
Strategic planning is a challenging task even in ideal conditions. Adding the complexity of remote teams and a condensed timeline requires an intentional approach. While navigating these constraints, our team has made gains in creating a culture of collaboration and in achieving early preliminary milestones toward strategic planning initiatives. In this session, we will share insights on the strategies we have used and the lessons we have learned.

• Judy Lewandowski, Purdue University Global
• Jacob Askeroth, Purdue University Global

Moderator: Cynthia Baum, Thomas Edison State University

A Unified Vision: How Baylor University is Building a Cohesive Institutional Online Strategy
Online Administration | Strategic | Coronado AB
In Higher Education today, creating a cohesive institutional online strategy is more important than ever. Join Baylor University and Blackboard as they discuss the ongoing journey of breaking down silos and creating a centralized online program strategy across the institution to better compete in the market and elevate the brand presence and power of Baylor Online.

• Sandy Bennett, Baylor University
• Cole Galyon, Blackboard
• Kara Eldersveld, Blackboard

Moderator: Kris Rabberman, University of Pennsylvania

Enable Your Independence: Online Program Management that Keeps You In Control
Marketing, Enrollment, & Student Success | Strategic | Yucatan
Regardless of the good or bad experiences associated with the remote learning of the pandemic, nearly every student in America has now taken online classes, and a recent RNL survey of prospective graduate students indicates that less than 10 percent are less likely to consider online than before the pandemic. Meanwhile, thousands of returning adults were forced to experience a format that probably always would have been more convenient for them. All to say that online education is a corner stone of American higher education, and you can’t afford to give away half your revenue to a traditional OPM firm for the next decade just to get into the game. While many schools worry about the cost of mounting and marketing online programs – which often leads to the revenue share agreements that no one likes, one of the unavoidable results of the pandemic is that no school can afford to not learn, master, and perfect how to create online programs, market them effectively, and enroll students. In this session, we will provide an overview of the how to position yourself for this “new normal.”  We will discuss what institutions need to be able to do themselves, what they can find a partner for – without losing the ownership and control they need, and how they can leverage the expertise and experience that can be found on any college campus in the country.

• Michael Frasciello, Syracuse University
• Holly Tapper, RNL
• Greg O' Brien, RNL

Moderator: Steve VandenAvond, Northern Michigan University

Reinvesting MOOC Revenue to Incentivize Teaching Innovation at a Research University
Business & Operations | Strategic | Coronado EFG
The decentralized nature of large research universities can make it difficult for central administration to locate the pockets of educational innovation and foster interdivisional collaboration in the teaching and learning enterprise. Learn how Johns Hopkins University has used MOOC-generated revenue to implement an internal grant program that surfaces innovation and incentivizes its faculty to experiment, innovate, and establish interdivisional connections.

• Ira Gooding, Johns Hopkins University
• Olysha Magruder, John Hopkins University

Moderator: Cheryl Murphy, University of Arkansas

Shrinking the Skills Gap: Utilizing Labor Market Data, University-Wide Collaboration, and Employer Engagement to Prepare Graduates With Skills for Careers of Today and the Future
Online Administration | Applied | Monterrey
Purdue University Global will present an in-depth look at our strategic initiative to prepare students to graduate from their academic programs with the specific professional and hard skills employers are seeking. This session will highlight strategies to identify unique skill requirements of the labor market for each program of study, and approaches to create curricular and co-curricular alignment to help students develop the skills needed to excel in careers of today and the future.

• Jennifer Katz, Purdue University Global
• Adam Bufka, Purdue University Global

Moderator: Christina Trombley, Drake University

Using Dashboards to Improve Online Instruction
Online Administration | Strategic | Coronado CD
To improve student outcomes in online classes, Georgia State University combined SIS and LMS data into dashboards that enable analyses from aggregate DFW grades down to specific course section and instructor, and course site data to identify problem areas. These data inform student engagement activities and assignment scaffolding efforts. It can guide decisions about academic advising and coaching and student resources for success in online courses. Participants will walk through the dashboards and discuss applications.

• Kim Siegenthaler, Georgia State University
• Chad Marchong, Georgia State University

Moderator: Bettyjo Bouchey, National Louis University