Program | 2022 Annual Conference REACH

Vulnerability is Crucial to the Algorithm of Good Leadership
Business & Operations | Strategic
This program will explore the importance of vulnerability in the development of leaders.  We will explore the basic characteristics of good leadership and how vulnerability is part of the algorithm for such leadership and team building. This program will also examine the key elements of building a good team. Participants will have the opportunity to apply leadership concepts addressed in the session to fact scenarios developed to allow for maximum discussion and understanding.

• McCeil Johnson, University of Phoenix
• Liz McDuffie, University of Phoenix

The UofU Learning Experience Design (LXD) Cards 
eDesign Collaborative | Applied
In this presentation, you will have the opportunity to learn about the UofU Learning Experience Design Cards, a method that combines the merits of gamification and story-telling, to help instructors design coherent course activities. The LXD Cards approach serves as a means to bridge the intended efficacy of activities in supporting overall course goals and students’ perceived efficacy of their learning experience to foster motivation in learning.

• Qin Li, University of Utah
• Cecile Paskett, University of Utah
• Holly Johnson, University of Utah

Core Principles for At-Scale Platform Partnerships
Online Administration | Strategic
Mid-2021, 2U announced the acquisition of edX, creating huge shockwaves in the online and professional learning space. The leaders of higher education felt the urge to respond to this significant change in the landscape by releasing a shared declaration of our non-negotiables and core principles of our work. This is an attempt to lay out how we would like our relationships to be shaped with the vendors and platform partners, as well as a recommitment to each other as higher education community. These core principles in the declaration include: - commitment to access and affordability; - commitment to quality; - commitment to the protection of our learners and faculty; - commitment to the production of new knowledge - commitment to each other and collegiality; This session will feature the authors of the declaration to discuss the background and process of this declaration. The speakers will also discuss the impact of the declaration since the time of its release.

• Yakut Gazi, Georgia Tech

Promoting a University-Wide Approach to Enrich Multicultural and Diversity Content
Program Planning and Implementation | Applied
The Multicultural/Diversity Inventory Committee was formed out of a need to identify the breadth and depth of multicultural, diversity, and inclusion content in our courses and programs. This presentation will focus on the work of the committee and the steps we implemented for enriching our curriculum.

• Sara Sander, Purdue University Global
• Miranda Brand, Purdue University Global
• Maggie Morgan, Purdue University Global

Conversations with Colleagues: Title TBD, hosted by the UPCEA Business & Operations Network
Applied

Conversations with Colleagues: Advisory Boards Best Practices, hosted by the UPCEA Community & Economic Engagement Network 
Applied
Advisory Boards are the ultimate multitasker. Creatively constituted, Advisory Boards can sit at the intersection of market research, student recruitment, curriculum development, community engagement, government relations, student awards and career placements. If you don’t yet have advisory committees, this conversation will make getting started so much easier.  If you do have advisory boards, join us and share your hard-earned wisdom and perhaps get some tips from colleagues about how to garner even greater benefits from those advisory groups.

• George Calderaro, Columbia University
• Annette Webb, University of California, Riverside
  

Conversations with Colleagues: ID Team Models: Agile and Flexible, hosted by the UPCEA eDesign Collaborative Network
Strategic
Throughout COVID many ID teams have been asked to adapt and innovate delivery modes, models, and processes. These layers of complexity can make it hard for teams to calibrate and keep quality at the forefront. Join this conversation to discover best practices in how to create an agile team structure to allow for change, growth, and success.

• Camille Funk, University of California, Irvine
  

Collaborative Learning: How Peer Learning Communities Help Non-Traditional Students Advance their Careers
Marketing, Enrollment, & Student Success | Applied
Kenzie Academy (by Southern New Hampshire University) offers non-degree career advancement programs to busy adult learners who have little time and flexibility in their day. Join us to learn how this team is transforming the support experience in their programs with a community-based solution that promotes peer-to-peer support and removes time and space barriers so students can connect with classmates and instructional leadership to ask questions, find answers, and share ideas anytime, anywhere.

• Alice Zhao, Southern New Hampshire University

Does the Rise of In-house Corporate Education and Training Certificates Pose a Threat to Higher Ed Continuing Education Programs? Extending the Conversation from UPCEA Region’s Week
Community & Economic Engagement | Strategic
LinkedIn Learning. Grow With Google. AWS Educate Cloud Degree. Private Coding Boot Camps. There is an accelerating trend of Fortune 1000 companies developing education and training in house, bypassing higher education entirely.  The trend is not new; think McDonald's and Disney University. But the increased pace of corporate based certificate programs combined with the perceived glacial pace of higher education cannot be ignored.  Pre-pandemic spending on employee training globally reached $370B; only 8% of training budgets was spent on outsourced education and training.  Corporate training executives cite slow response and lack of agility by universities and colleges to provide timely upskilling and reskilling programs to meet industry needs. Leaders in the continuing education space will join corporate training experts to continue the discussion on the increasing transition and strategies for how those working in higher education can address the challenges.

• Sandra von Doetinchem, University of Hawaii at Manoa
• Kim McNutt, California State University, Dominguez Hills
• Annette Webb, University of California, Riverside
• Ben Starsky, Amazon
• Lee Maxey, MindMax

State of Continuing Education 2022: Key Findings and Next Steps for CE Leaders
Alternative Credentials | Applied
Join this session to get the inside track on the opportunities and obstacles facing leaders across the PCO space. Presenters will share key findings from this year’s State of Continuing Education report, and highlight the critical importance of appropriate resourcing—both in terms of staffing and technology—to helping PCO units execute on their strategic initiatives.

• Jim Fong, UPCEA
• Amrit Ahluwalia, Modern Campus
  

Translating the Online Hidden Curriculum: Intersection of Students Services and Faculty Development
Online Administration | Foundational
COVID-19 created a new hidden curriculum for both faculty and students: how to navigate an online classroom. These unspoken norms and expectations (from both faculty and students) profoundly impacted the first semesters of teaching online. In this session, we will explore strategies to create a multi-pronged approach to surfacing and addressing the implicit expectations of students and faculty by teaming student services with faculty development to each address the unique needs of our audience.

• Roderick Simmons, University of Michigan
• Evan Straub, University of Michigan

Trust the Climb: Establishing and Managing Quality Online Framework
eDesign Collaborative | Foundational
Our workshop will take you step by step through our quality assured design and development process, allow you to view and download our tools and templates, and have you collaborate with other attendees as you apply a course development phase/process to your own organization.

• Michele Korgeski, West Virginia University
• Beth Bailey, West Virginia University

Creating a Strong Recruitment and Enrollment Chain: Best Practices
Marketing, Enrollment, & Student Success | Foundational
Ensuring strong enrollment and retention requires a multilayer collaborative process, from lead generation to enrollment and retention, built around nurturing relationships, and supported by an optimized enrollment system and technology.  To that end, The George Washington University, College of Professional Studies will present a team strategy that has proven to be extremely successful and a “wish list” of what will make the chain even stronger.

• Cheryl Scott-Mouzon, The George Washington University
• Hasna Fikri-Alami, The George Washington University
• James (Jim) Miller, The George Washington University
• Lucero Flores, The George Washington University

Federal Policy Update: Insights from DC
Business & Operations | Strategic
Please join us for a session that will discuss the varied and busy education agenda in Washington. The Department of Education in the past few months have been crafting regulations regarding major issues of importance to the distance and adult education community. We’ll walk you through what to watch and what has been going on in DC. Hear from legal and policy experts on a host of issues in governance and regulation.

• Jordan DiMaggio, UPCEA
• Chris Murray, Thompson Coburn LLP

Inclusion and Human Dignity: Creating Inclusive and Supportive Learning Environments
Program Planning and Implementation | Applied
Join Saint Mary's University of Minnesota's leadership to learn about the journey in fulfilling the instuitonal mission of tied to social justice as they offering a new faculty development series embracing inclusion and human dignity.  Through the design and delivery of inclusive academic programming, learn how one private catholic university embarked on a journey of deep self-reflection and leveraging peer-to-peer contributions to further an inclusive teaching and learning environments.

• Andrea Carroll-Glover, Saint Mary's University of Minnesota
• Carrie Wandler, Saint Mary's University of Minnesota
• Leon Dixon, Saint Mary's University of Minnesota

Leadership Lessons: We Hyflexed, Now What?
Online Administration | Strategic
Leadership lessons about academic innovation will be presented as an outgrowth from a Hyflex pilot performed at a at a private, non-profit, Hispanic-Serving Institution.  Answering questions about how to spin up innovation and how to maintain this spirit, post-pandemic.

• Bettyjo Bouchey, National Louis University

What’s Your Story? The Power of Using Storytelling to Make Your Online Course More Engaging
eDesign Collaborative | Applied
The workshop will begin with an introduction of some key principles of storytelling and share a few examples of online learning activities to demonstrate how these principles can be applied to create learning activities in an online environment. The participants will then be divided into small group to use provided tool and template to create their own learning activities using storytelling strategies.

• Lifang Shih, Excelsior College
• Jessica Hoskins, Excelsior College

Conversations with Colleagues: Skills for Virtual Leadership, hosted by the UPCEA Online Administration Network
Applied
Leadership in the virtual environment requires the use of a different skill sets and techniques than leading in a face-to-face environment. Research shows that in a virtual environment trust is easier to gain, easier to lose, and harder to repair. Leaders and team members who are not working together in a face-to-face setting lack a consistent frame of reference from which to operate. In addition, communication can be impaired by technology and lapses of time during interactions. Managers and leaders of virtual teams must be aware of how these factors impact the level of trust and development of relationships within a team, and then work to implement techniques to foster relationships. This session will provide information related to working with virtual teams based on current research from the literature.

• Tricia Berry, Purdue University Global
  
  

Conversations with Colleagues: A Community Based Approach to Student Support: How Arizona State University is Transforming Learning Support for First-Year, Online Students, hosted by the UPCEA Marketing, Enrollment, and Student Success Network
Applied
Creating high-quality, effective learning experiences is not just about the content and the platform on which it is delivered, it is also about the scaffolding and support that is provided for students along the way. But educators can’t be available 24 / 7 and answering the same questions over and over each term isn’t the best use of a faculty member’s limited time. How can we provide timely, flexible access to support to keep students motivated and on track?

• Julie Greenwood, Arizona State University

Conversations with Colleagues: Practical Upskilling with Real-Time Currency for Tomorrow's Workers, hosted by the UPCEA Program Planning & Implementation Network and the UPCEA Alternative Credentials Network 
Applied
University Continuing Education must fulfil post-pandemic employers’ needs. Our Call to Action is to teach workers to upskill for these identified needs in fully online, degree credit, cross-disciplinary offerings, including Microcredentials. Teaching should be performed within Cloud-hosted, tePost-pandemic employers’ needs and socially progressive innovation economies’ needs, nationally and internationally, are what University CE must fulfil in our labour market demand-driven, Digital First World. University Continuing Education’s Call to Action is to teach workers to upskill for these identified needs in:• fully online, degree credit, cross-disciplinary, university credentialed offerings, not limited to, but including, Microcredentials that develop verifiable, career focused competencies, • Cloud-hosted, digital, technical, learning sandbox environmentsand to do so at the level of the individual learner whose execution of weekly activities and projects result in their future inclusion in their e-career portfolios. Transdisciplinarity of the upskilling of workers includes Continuing Education offerings applicable to quantitative skills development for employment across technology, telecommunications, professional services, finance, health care, media, and entertainment sectors. In meeting this “Call to Action”, University Continuing Education becomes known to employers and workers as partners in a Digital-First, post-pandemic world that produces Gen Z and Millennial workers who, in turn, attain gainful employment and who contribute (inter)nationally: i) to a demand-driven, digitally skilled talent pool, and ii) to employers and labour market driven need, to closure of professional skills’ gaps, to workforce optimization, and to socially progressive innovation economies.chnical, learning sandbox environments to provide practical skill sets to individual learners.

• Anne-Marie Brinsmead, Ryerson University
• Tyler Ritter, University of North Carolina, Chapel Hill
  

Conversations with Colleagues: Using Language Immersion to Accelerate Career Development for International Students, hosted by the UPCEA International Network 
Applied
Career, language, and technology experts share insights from their collaboration on the design and delivery of an innovative online course that introduces international graduate students to career development frameworks. Join this lively conversation about integrating career development with ESL language instruction to support students in discovering and articulating their career narrative.

• Domi Enders, Columbia University
• Diane Spizzirro, Columbia University
• Shelley Saltzman, Columbia University
  

Building a Sustainable Coaching Program for Lasting Impact 
Marketing, Enrollment, & Student Success | Applied
Join us as the University of Missouri Online dives into their 5-year plan that addresses well over 100 of their online learning programs. Ensuring students have the resources they need for a strong start to their learning program, InsideTrack prospective student coaching provides a vital layer of support. To enable MU’s sustainable coaching program for years to come, MU’s staff received direct coaching training, including quality assurance and certification, to help provide a consistent student centered experience for all learners. 

• Jerry Patton, University of Missouri
• Megan Fillman, InsideTrack
  

Diversity Equity and Inclusion Resource Library
Community and Economic Engagement | Applied
UPCEA DEI committee created a resource library for the member institutions to incorporate well-developed and impactful resources to help them strengthen their knowledge or incorporate DEI practices. This presentation will showcase some of the tools and discuss the framework of the compilations. We will review tools, models, and resources and delve deeper into how some of these tools can be applied.

• Saira Cooper, Rice University
• Becky Copper, Glenz Fitchburg State University
• Johanna Prado, William Patterson University
• Nichole Henry, Syracuse University
• Ken Woo, Northwestern University
  
  

From Grassroots to the Highly Orchestrated: Online Leaders Share Their Stories of the Evolving Online Organizational Landscape in Higher Ed
Online Administration | Applied
As online education units within higher education institutions (HEIs) continue to expand and evolve, it is important to not only research their nature and organizational structures, but to make sense of them. The new book, “From Grassroots to the Highly Orchestrated: Online Leaders Share Their Stories of the Evolving Online Organizational Landscape in Higher Ed”. The editors and a set of authors discuss the nature of online education units’ organizational structures and influence within institutions.

• Bettyjo Bouchey, National Louis University
• Erin Gratz, Orange Coast College
• Jason Johnston, University of Kentucky
• Carlos Morales, Tarrant County College

The Workers Are Alright: Year 3 of a Survey Study on Remote Work Perceptions for Higher Education Instructional Design Teams
eDesign Collaborative | Strategic
Remote work has existed in corporate instructional design shops, but seemed to be less practiced in higher education, at least prior to the pandemic. The eDesign Collaborative research group gathered information through a review of literature, a focus group at OLC Innovate (April 2019), and has held three follow-up UPCEA surveys as part of this study, the third survey happening after many instructional design teams had been working remotely due to the pandemic. Come learn the findings around this topic, highlighting the survey results from the most recently administered survey and join a lively discussion with your colleagues.

• Dan Arnold, Oakland University
• Mel Edwards, Purdue University
• Qin Li, University of Utah
• Olysha Magruder, Johns Hopkins University
• Shaun Moore, Oakland University

Unpacking Today’s “Skills Economy:” Practical Applications and Insights for Professional, Continuing, and Online Education
Alternative Credentials | Applied
In the race to reach the learner, the concept of “skills” achievement is quickly making up ground on the aspirational objective of “degree.” In consumer marketing ”skills” are everywhere, touted as a basic building block of career entry and mobility and as a currency for job growth and promotion. But, what are we to make of “skills” — in concept, and in practical application — as they relate to PCO efforts in service of its mission to reach audiences with the various objectives (upskill, reskill, stackable pathways) core to the growth of its programs? In this session, we’ll unpack the concepts behind the “skills” economy and hear from institutions putting a “skills” agenda to work in practice to help meet their broader mission.

• Chris Edwards, MindEdge
• Kena Sears, Drexel University
• Todd Johnstone-Wright, St. Michael's University