2019 UPCEA South Region Conference
Program

Sessions marked with ** are part of the Emerging Leaders pathway at the conference

Sunday, October 13, 2019

6:00 – 8:00 p.m.	Bienvenidos to the Newcomers \| South Region Mix and Mingle
	Casitas Courtyard All first-time attendees are welcome to join us! Attend this casual event to meet and mingle with other UPCEA newcomers and the planning committee. Make connections while enjoying good food, refreshing beverages, and great conversation. (Food and non-alcoholic beverages will be provided. Other beverages are available for purchase.) Please RSVP here by October 12, 2019

Monday, October 14, 2019

8:00 a.m. – 4:45 p.m.	Registration Open (South Registration Counter)
8:00 – 11:00 a.m.	Emerging Leaders Pre-Conference Program: Identifying and Leveraging Strengths for Leadership Excellence in Professional, Continuing, and Online Higher Education** (separate registration required)
	Fiesta 1-2 Participants of this pre-conference workshop will have an opportunity to explore their leadership strengths and ways of leveraging these strengths within the context of professional, continuing, and online higher education. Dr. Ralph Gigliotti, Director of Leadership Development and Research from the Rutgers University Center for Organizational Leadership, will lead the group in an interactive facilitation of the Clifton StrengthsFinder assessment, and participants will discuss ways of applying their unique strengths to address the current needs of their unit, department, or institution. The session will conclude with an overview of recommended strategies for enhancing these strengths as individuals consider future leadership roles within higher education.
11:00 – 11:45 a.m.	First-Time Attendee Orientation (Yucatan)
	Sponsored by
12:00 – 1:00 p.m.	Welcome Lunch with Remarks by UPCEA CEO, Bob Hansen (Fiesta 5)
1:00 – 2:00 p.m.	Opening General Session \| Redesigning Higher Education for the Digital Student - Sasha Thackaberry **
	Fiesta 5 How can higher education leverage lessons from consumer technology in order to build student-centric universities? We will explore examples from how we are nudged into choices and habits in everyday life, and discover ways some universities are leveraging these strategies to impact the student experience. Simple and complex techniques can be put into place by leveraging the expertise of successful consumer technology for good in higher education, supporting enrollments, retention, and graduation.
2:00 – 6:00 p.m.	Exhibit Hall Open (Veracruz Foyer)
2:00 – 2:30 p.m.	Break and Visits with Exhibitors (Veracruz Foyer)
2:30 – 3:30 p.m.	Concurrent Sessions I
	Bottoms Up: Crafting an Effective Enrollment Funnel from Top to Bottom ** Fiesta 1-2 \| Track: Marketing, Enrollment, and Student Services It is expensive to recruit students. Therefore, having a handle on your enrollment funnel is critical. In this session, you will learn how to develop a comprehensive enrollment funnel (or improve upon an existing one) with strategies at each level; have the opportunity to reflect on your current situation and share ideas; and learn how to use data analytics to make adjustments and drive enrollment growth. Susan Seal, Mississippi State University Integrating Residential and Online Formats: A Comparative Case Study Yucatan \| Track: In this comparative case study of two professional master’s programs developed with the support of an OPM, we will explore the differences between approaches for how and when systems and services are integrated with an existing residential format versus developed in parallel. In addition to sharing benefits and challenges to each approach, we will ask participants to share how their own experiences so that we can collaboratively build a draft of best practice recommendations. Todd Nicolet, University of North Carolina at Chapel Hill Jessica Brinker, University of North Carolina at Chapel Hill Nancy Foskey, University of North Carolina at Chapel Hill Heather Duhart, University of North Carolina at Chapel Hill International Partnerships: Reflections from the UPCEA Delegation to RECLA 2019, Sao Paulo Brazil Sponsored by the International Network Fiesta 3-4 \| Track: International In this engaging dialogue, members of the UPCEA delegation to Sao Paulo, Brazil (October, 2019), will share reflections on their experiences, including trends in partnering with organizations in Latin America, particular institutional strategies, and overarching areas for inter- and intra-association collaboration examined by this group of travelers. Michael Huffman, Virginia Commonwealth University (virtual) Justin Louder, Texas Tech University (virtual) Amy Heitzman, UPCEA
3:45 – 4:45 p.m.	Concurrent Sessions II
	A Secure Part of the Program Portfolio: Cybersecurity and Long-Term Trends ** Yucatan \| Track: Program Planning and Implementation UPCEA and its Center for Research and Strategy will share the findings of its Cybersecurity Occupational Trends Whitepaper (in development), while the University of Miami will share its program management and success of their HackerU program. Desiree Young, University of Miami Jim Fong, UPCEA Dan Vigdor, HackerU Building Innovative Corporate Partnerships Fiesta 1-2 \| Track: Business & Operations In this discussion-based session participants will engage in dialogue with their peers to explore the nature and dynamics of partnership opportunities. The session will follow a framework designed to facilitate win-win-win collaborations. Participants will actively engage to explore: how do you identify and choose the right partner; what are the important success factors in building a win-win-win partnership; how can you effectively communicate the benefits of the partnership to prospective students; and other relevant questions. D Terry Rawls, Appalachian State University Karina Kogan, Education Dynamics Supporting Faculty in the Design, Development, and Delivery of High Quality Online Learning Experiences Fiesta 3-4 \| Track: Online Administration Administrators cannot assume that faculty possess the design, development and delivery skills necessary to make the transition from classroom to online instruction seamlessly. They must therefore provide appropriate, timely, and ongoing professional development and support to ensure a positive teaching experience for faculty and learning experience for students. This session will present a case study examining how one college successfully addressed this challenge and provide attendees with tools and resources to help achieve similar outcomes. Nancy Hastings, University of West Florida William Crawley, University of West Florida Diane Scott, University of West Florida
5:00 – 6:00 p.m.	Welcome Reception (Fiesta 6)

Tuesday, October 15, 2019

7:30 a.m. – 3:30 p.m.	Registration Open (South Registration Counter)
7:30 – 8:30 a.m.	Breakfast with Topic Roundtable Discussions (Fiesta 5)
8:45 – 9:45 a.m.	General Session \| Relevant, Innovative, and Sustainable: A Conversation about What Higher Education Must Do NOW! ** (Fiesta 5)
	Engage in a highly interactive session with a panel of senior leaders on where our dynamic field is headed. Alternative credentials, shifting demographics, and new models are already shaping how institutions serve students. This group of panelists will provide their unique perspectives on organizational and market forces that are emerging, how they are responding at their institutions, and how UPCEA members will lead us into the near-term future (2025!).
10:00 – 11:00 a.m.	South Region Business Meeting ** (Fiesta 5)
11:00 – 11:30 a.m.	Break and Visits with Exhibitors
11:30 a.m. – 12:30 p.m.	Concurrent Sessions III
	Building Your Professional Profile ** Yucatan \| Track: Business & Operations Your everyday job can be part of a bigger story. Learn about building your professional profile and actively shaping your career from those who’ve been there before. Hear about the key inflection points on their career paths, how to identify your own, and key steps you can take today to create the career opportunities you want for yourself, your teams, and your organization. Tonya Amankwatia, North Carolina A&T State University Jessica Brinker, University of North Carolina at Chapel Hill Karen Bull, University of North Carolina, Greensboro William Crawley, University of West Florida Amy Heitzman, UPCEA Preparing a Traditional Institution to Offer a 60-Year Curriculum Fiesta 3-4 \| Track: Online Administration As society changes, higher education has always found a way to adapt. At Anderson University, we want to make sure we are staying on the leading edge of meeting the educational needs around us and serving students and society well. Along with the conceptual motivators for this, we’ll discuss how a recent reorganization at AU facilitates this type of approach and how we’re embedding this idea throughout our organization in a number of ways. Josh Herron, Anderson University Ben Deaton, Anderson University Using Market Research to Guide Online Program Implementation Fiesta 1-2 \| Track: Marketing, Enrollment, and Student Services Institutions are increasingly eager to publicly launch new online programs and enroll students. However, sometimes programs are launched without a clear sense of the market factors, limiting exposure and capping potential enrollments. Learn how to develop a data-driven approach to educate institutional stakeholders of the viability of launching or reimagining an online course or program using key program and labor market demand metrics to inform recruitment messaging, curriculum development, and learning outcomes. Jack Rodenfels, University of North Carolina at Chapel Hill
12:30 – 2:00 p.m.	Lunch and Awards Recognition (Fiesta 5)
2:00 – 2:30 p.m.	Dessert with Exhibitors (Veracruz Foyer)
2:30 p.m. – 3:30 p.m.	Concurrent Sessions IV
	Bootcamp 101: Drop and Give Me Training! Yucatan \| Track: Ready for a bootcamp? During this session we will discuss how to design and develop “just-in-time training” in the form of 1, 2, and 3-day bootcamps with both credit and noncredit options. I’ll share some of our challenges and successes with developing and offering these courses as well as how we leverage the various resources located throughout the university. Dean Claud, Old Dominion University Breaking with Tradition: Exploring New Non-traditional Learners Support Approaches Fiesta 5 \| Track: Online Administration Supporting online and non-traditional student success requires coordination and advocacy across a broad range of institutional office. Join our panel for a discussion of the various strategies their institutions have implemented to meet this need and improve the access and success for all students. Patty Milner, University of Arkansas Lyla Garner, Mississippi State University Amanda Cupps, University of Maine Daniel White, Temple University Building a Smarter Campus: Challenges & Solutions When Influencing Partners Across Campus ** Fiesta 1-2 \| Track: Program Planning and Implementation How can we build a smarter campus that can adapt to an environment where competition is growing, technology is exploding, and learning demands are ever shifting? In this highly interactive session, participants will serve as consultants as we explore strategies and opportunities in institutional change. Let’s talk! Claudia Farnanadez, Appalachian State University Matt Tate, Appalachian State University Leveraging Technology to Facilitate Authentic International Experiences in the Online Context Fiesta 3-4 \| Track: International Many university majors, especially the liberal arts, require some amount of foreign language study. This requirement has the goal of preparing students with basic communicative skills in a second language, the opportunity to develop learning strategies to pursue advanced language learning, and to broaden student perspectives shaped by language and culture. However, online and traditional residential classes face similar challenges with how best to provide students with experiential learning opportunities that engage students and motivate them to take ownership of their learning. To meet these challenges, synchronous tools such as telecollaboration and asynchronous tools such as VoiceThread can provide a collaborative learning space that provides authentic and meaningful learning activities that engage students with concrete real-world applications. In addition, such tools provide students with experiences centered on the human element, personal relationships, that drives language acquisition and is so often lacking from traditional language classes. Specifically, the integration of telecollaboration, allows for interpersonal communication and immediate feedback that humanizes and opens the class setting to a global level. Students are connected with language coaches dispersed throughout Spanish speaking countries and participate in real-time conversation that exposes students to authentic language and cultural exchange from the comfort of their home. In an era of internationalization and digital globalization, the inclusion of authentic experiences with diverse individuals from other cultures is as important as the exposition, rehearsal and performance of language skills. Through careful planning and intentional design, these strategies to bridging time and space can be applied across disciplines to successfully facilitate international community and authenticity in the online and face-to face context. Crystal Marull, University of Florida Sonia San Juan, University of Florida
3:30 – 4:30 p.m.	Tentative Reception

Wednesday, October 16, 2019

8:00 a.m. – 11:00 a.m.	Registration Open (South Registration Counter)
8:00 – 8:45 a.m.	Emerging Leaders Capstone **(separate registration required)
	Fiesta 1-2 Participants will be guided in this opportunity to reflect upon their experiences and invited to consider next steps, including opting-into a future cohort of peers, earning a credential (badge) recognizing this experience, and to learning about future volunteer leadership opportunities within UPCEA.
8:00 – 9:00 a.m.	Breakfast with Network Roundtable Discussions (Fiesta 5)
9:00 – 10:00 a.m.	Concurrent Session V
	Boost your Efficiency with Project Management and Agile ** Fiesta 1-2 \| Track: Business & Operations Join us to hear tips and techniques from experienced project managers at NC State University that you can begin using tomorrow to increase collaboration, visibility, efficiency and effectiveness on your projects. This session will be a hands on look at tactics to making any team more agile, including specific tools such as kanban and scrum, and broader concepts such as task management, collaboration, and transparency. Katie Bean, North Carolina State University Laurie Gyalog, North Carolina State University Digital Marketing to Lifelong Learners: Reaching and Enrolling a Diverse Audience of Prospective Students Yucatan \| Track: Marketing, Enrollment, and Student Services Today’s prospective adult learners have endless options when it comes to enriching their lives through professional training and continued education. So how do institutions engage this diverse audience of nontraditional learners and introduce them to programs relevant to their interests? This session with Southern Methodist University (SMU) will dive into the different digital marketing strategies used to reach and enroll these prospective students into their Lifelong Learning program. Lisa Kays, Southern Methodist University Chris Aldrich, MindMax Emerging Technologies in PCO: AI, VR, AR, Quantum. Are You Ready? Fiesta 3-4 \| Track: Online Administration We are in the middle of a fourth industrial revolution that is built on digital convergence and is overhauling our economy and workforce. The Bureau of Labor Statistics reports that the median number of years that workers now remain with one employer is 4.2 years. In the coming decade 56% of the jobs in transportation and storage; 46% of the jobs in Manufacturing; 44% of the jobs in wholesale and retail; and 37% of the jobs in administrative and support services will be taken by robots and intelligent programs. This session will explain the essentials of artificial intelligence, augmented reality, and virtual reality. We will examine the applications that have already arrived as well as those expected in the next two to three years. We will explore how best we can use these technologies to support professional, continuing and online students. Ray Schroeder, National Council for Online Education
10:15 – 11:15 a.m.	General Session \| Automation and the Smart City: Trends Impacting Professional, Continuing and Online Education - Jim Fong ** (Fiesta 5)
	Change sneaks up on you. Ten years ago, just over two-thirds of adults in the U.S. had a cell phone and just five short years ago, half had smartphones, which ultimately built the infrastructure for our mobile economy. With more communications satellites being launched and the planned roll-out of 5G this year, more technology and automation will sneak into our society and ultimately form the smart city. With disruption comes opportunity or obsolescence. The UPCEA Center for Research and Strategy will share its compilation of secondary research, job analytics and labor forecasts from EMSI, and interviews with leaders and futurist and how it could impact the future of professional, continuing and online education.
11:30 – 12:00 p.m.	Conference Wrap Up and Swag Swap ** (Fiesta 5)