Program

2018 Central Region Conference

 

Click here to download a PDF of the conference program.

Sessions marked with ** are part of the Emerging Leaders Program

 

Tuesday, September 25

5:30p.m.  Executive and Planning Committee Meeting | Pershing
In early for the conference?  Please join our short Executive and Planning Committee Meeting and dinner following at Sugarfire Smoke House.


 

Wednesday, September 26

8:00a.m. – 5:30p.m.  Registration Open | Landmark Foyer


8:30a.m. – 11:30a.m. UPCEA Emerging Leaders Regional Program | Benton (Pre-Conference)

Advance registration is required. The Emerging Leaders Regional Program includes the pre-conference (continental breakfast, instrument provided), the facilitated capstone session, dedicated content throughout the conference, facilitated networking, and opportunities to join a post-event cohort and to earn a formal credential (badge). Emerging Leaders Regional Program registration is in addition to full conference registration, which is required for the Emerging Leaders Regional Program participation.

Pre-Conference: Individual and Organizational Excellence in Higher Education **
Continental Breakfast Included for Pre-Conference Registrants
With three immediately actionable insights in mind, this interactive workshop will examine leadership behaviors within the context of professional, continuing, and online higher education. First, to identify and leverage personal leadership strengths, you'll complete and discuss the Clifton StrengthsFinder assessment. Second, to identify the unique strengths and challenges of your organization, you'll review Excellence in Higher Education — a model for organizational assessment and improvement. Finally, you'll identify opportunities to apply your personal leadership strengths to address the needs of your organization.

Facilitator:

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Ralph A. Gigliotti, Ph.D.,
Rutgers University



12:00 - 1:00 p.m.    Welcome Lunch | Landmark Ballroom 5-7

  • Bob Hansen, CEO, UPCEA
  • Jim Spain, Interim Provost, University of Missouri

1:00 - 2:00 p.m.      General Session I | Landmark Ballroom 5-7

A person smilingToward Inclusive Excellence in Online, Professional, and Continuing Education **

Kevin McDonald, Vice Chancellor, University of Missouri

This keynote address will discuss the important role that diversity and inclusion play in achieving organizational excellence and the specific implications for online, professional, and continuing education efforts. Overarching frameworks and foundational strategies will be shared.

 


2:10 - 3:00 p.m.      Concurrent Session I

From None to Known: Fostering and Managing Rapid Online Growth Part I **
Online Administration
(Benton)
Starting a centralized online/extended learning unit requires strategies that align with the history, core values, structure, and climate of individual colleges and universities. In this two-part presentation, leaders from a large and a mid-size institution will discuss their recent journeys in building new centralized online units for their campuses. Presenters will highlight major decision points that impact long-term success, discuss options and potential positive and negative outcomes, and bring to light unforeseen catalysts and barriers.
This session is designed to allow participants to meet the following learning outcomes:

  • identify the "critical periods" in the development of online/extended learning units that more considerably impact long-term success.
  • apply best practices for building infrastructure for online/extended learning units.
  • articulate the importance of balancing assimilation and separation from on-campus systems.

Steve VandenAvond, Northern Michigan University
Robert Griffiths, The Ohio State University


Round Peg/Square Hole: Fitting Instructional Design in the Higher Education Landscape
Business and Operation
(Lindell)
Instructional designers have become commonplace among many higher education campuses in recent years. However, is this change a good fit or do these professionals struggle in their roles? Drawing from recent literature and data from a recent survey, this session presents some information on how instructional design may benefit or fall short within the higher education landscape. Participants will be asked to contribute to the conversation and enhance their campus’ instruction design strategic practice.
This session is designed to allow participants to meet the following learning outcomes:

  • Develop a framework basis for utilizing instructional designers at their campuses.
  • Evaluate the role of instructional designers in the higher education setting by analyzing effective and ineffective stakeholder interactions (faculty, administration, and student learning).
  • Recognize the unique challenges instructional designers face within the higher education context and develop a strategy to face these challenges.

Kevin Forgard, University of Wisconsin


Developing Curriculum For New Degree Programs Using the MOSTT Framework
Program Planning and Implementation
(Kingsbury)
Participants will learn processes related to the Mission, Objectives, Strategy and Tactics, and Tasks (MOSTT) framework at the programmatic and course level in the creation of new degree programs. Strategies such as implementation of technology to enhance learning and engagement among students will be discussed. Additionally, proactive approaches in meeting the needs of the target market and best practices in application of the MOSTT framework will be presented with opportunity for further discussion among participants.
This session is designed to allow participants to meet the following learning outcomes:

  • Programmatic course design strategy.
  • Course-level design strategy.
  • Establishing relevant course design to meet the needs of the target market.

Katie Devany, Saint Louis University
Shawn Steadman, Saint Louis University
John Buerck, Saint Louis University


Touchpoints for Financial Wellness: Impacting Students Throughout the Enrollment Lifecycle
Marketing, Enrollment, & Student Services
(Westmoreland)
Before, during, and after their enrollment at our schools, students are faced with decisions that greatly impact their financial health. Join us to learn how Indiana University Online developed a model to provide financial messaging to prospective, applied, admitted, and enrolled students and foster positive financial decision-making. Explore tools and best practices for delivering impactful, just-in-time guidance to students at all points in the enrollment cycle.
This session is designed to allow participants to meet the following learning outcomes:

  • The importance of financial aid and financial wellness messaging to prospective students and applicants
  • How to identify key touchpoints for financial content for students
  • Discover best practices for delivering impactful financial wellness messaging

Nathan Lohr, Indiana University


Combining Compliance with Quality
Online Administration
(Pershing)
Whether required by regional accreditors, professional licensing bodies, or as a condition of interstate authorization reciprocity through SARA, adherence to specific quality frameworks has become less voluntary in recent years, particularly for institutions of higher education that seek a national presence. After providing a brief overview of core compliance areas for online education, the presenters will highlight the need to incorporate quality standards into compliance efforts and facilitate a group discussion around this topic.
This session is designed to allow participants to meet the following learning outcomes:

  • A better understanding of the current regulatory compliance framework surrounding online education.
  • A better understanding of the significant overlap between compliance mandates and common quality standards.
  • Strategies for consolidating resources and training efforts to more effectively and efficiently promote both compliance and quality simultaneously.

Richard LaFosse, Indiana University
Ilana Linder, Indiana University


Annual Program Review Processes: Creating Engaging Virtual Experiences
Program Planning and Implementation
(Portland)
This presentation will engage attendees by providing an overview of the virtual program review process utilized by an online campus that offers undergraduate through doctoral degree offerings. Preliminary research findings will be shared to provide insight on administrative faculty perceptions of presenting at virtual program review sessions. Attendees will also participate in a discussion of best practices for program review and how to create engaging program review practices in virtual settings.
This session is designed to allow participants to meet the following learning outcomes:

  • Importance of holding annual program review meetings,
  • Best practices to facilitate virtual program review sessions, and
  • Opportunities for enhancing virtual program review sessions.

Chelsea Overholt, The Chicago School of Professional Psychology
Kelly Torres, The Chicago School of Professional Psychology


3:10 - 4:00 p.m.      Concurrent Session II

From None to Known: Fostering and Managing Rapid Online Growth Part II **
Online Administration
(Benton)
Starting a centralized online/extended learning unit requires strategies that align with the history, core values, structure, and climate of individual colleges and universities. In this two-part presentation, leaders from a large and a mid-size institution will discuss their recent journeys in building new centralized online units for their campuses. Presenters will highlight major decision points that impact long-term success, discuss options and potential positive and negative outcomes, and bring to light unforeseen catalysts and barriers.
This session is designed to allow participants to meet the following learning outcomes:

  • identify the "critical periods" in the development of online/extended learning units that more considerably impact long-term success.
  • apply best practices for building infrastructure for online/extended learning units.
  • articulate the importance of balancing assimilation and separation from on-campus systems.

Steve VandenAvond, Northern Michigan University
Robert Griffiths, The Ohio State University


Building a Cohort in Four Months and Discovering a Collaborative Process for an Entire Department
Marketing, Enrollment, & Student Services
(Kingsbury)
Follow the team from Western Michigan University’s Extended University Program on a wild ride as they explore paths, obstacles, challenges, and outcomes to guide students through the enrollment funnel to gain a cohort for a new program at a new location in just four months. Find out how this one program changed an entire department's dynamic. Nothing ever moves quickly within higher education, except when they do.
This session is designed to allow participants to meet the following learning outcomes:

  • It is possible to launch a program in less than 6 months
  • Faculty and staff can work together to create positive outcomes
  • Challenges do not mean impossibilities

Kristin Hrynczuk, Western Michigan University
Traver McLaughlin, Western Michigan University


Test Driving Online Learning: Giving Prospective Students a Sneak Peek of the Online Experience
Marketing, Enrollment, & Student Services
(Portland)
Are your online courses right for me? With no shortage of online options, prospective students are shopping around to find just the right online program. Come discover the space Indiana University Online provides for prospective students to test drive actual online classes built by Indiana University faculty.
This session is designed to allow participants to meet the following learning outcomes:

  • Ways to market online learning to prospective students
  • Working with faculty and instructional design team to develop sample coursework
  • How a demo course can prepare students for future academic success

Mitchell Farmer, Indiana University
Julia Sanders, Indiana University


Scalable Online Student Services to Enhance Success: An Administrative-Centered Student Service Model
Online Administration
(Westmoreland)
Program administration and student success are not mutually exclusive, they are completely dependent on one another, and more so for online programs. Online graduate students need an administrative-centered student services model to balance their lives with their course work. Participants will learn about the scalable student services and advising models that the SPEA Connect program has implemented, and how it enhances its leadership’s ability to make decisions regarding future course planning and course development needs.
This session is designed to allow participants to meet the following learning outcomes:

  • analyze the impact of culture in their online programs;
  • identify and implement effective and scalable student service strategies;
  • propose strategies to enhance program and student success in their own online program.

Daniel O'Donnell, Indiana University


SESSION CANCELED:
C
reating an Interactive Online Classroom:  Tips and Strategies for the Next Decade and Beyond
Program Planning and Implementation
(Pershing)
The panel discussion will highlight high-quality examples of the types of resources that can be used to promote interaction in the online environment. We will discuss appropriate pedagogical techniques that can be used to create collaborative and interactive learning environments.  This includes strategies for course development and facilitation in the online environment.   This session will allow for all attendees to contribute their thoughts for an open-panel discussion.  The goal of this session will be to allow for attendees to share their thoughts and strategies.
This session is designed to allow participants to meet the following learning outcomes:

  • Attendees will be able to identify learning resources that promote interaction and engagement.
  • Attendees will be able to implement emerging technologies for interactive assignments.
  • Attendees will be able to create engaging discussions that foster interaction in the online classroom environment.
  • Attendees will be able to create coursework that focuses on reaching a diverse student population.

Charles Lively, Colorado State University


A Guide To Programming in the Professional Master's Degree Space
Program Planning and Implementation
(Lindell)
For more than two decades the number of master’s degrees granted in the U.S. has risen steadily. Much of the anticipated  continued growth will come from professional master’s programs—programs focused on developing advanced knowledge and professional skills that will help students advance in a current job or shift career orientation. This session will look at key trends in professional master’s programming, discuss what these trends portend for future programming, and introduce useful strategies, tools and tips for developing successful programs, building a professional master’s curriculum, and engaging faculty.
This session is designed to allow participants to meet the following learning outcomes:

  • Guidelines for identifying new professional master's programs
  • Ideas for engaging faculty in designing effective master's degrees
  • Strategies to collaborate with regional partners to design and deliver professional master's degrees

John Stone, University of Wisconsin - Extension
Seth Meisel, University of Wisconsin - Whitewater


4:00 - 4:30 p.m.      Dessert with Exhibitors | Landmark Foyer


4:30 - 5:30 p.m.      General Session II | Landmark Ballroom 5-7
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The Millennial Manager

Jim Fong, Chief Research Officer and Director, UPCEA Center for Research and Strategy

This presentation by Jim Fong, Chief Research Officer for UPCEA, will focus on how higher education is being shaped by the growing audience of millennials which is quickly becoming the majority of decision-makers, influencers, managers, directors, and organizational leaders.


5:45 - 7:00 p.m.      Opening Reception | Statler Ballroom


Thursday, September 27      


7:30 a.m. – 3:30 p.m.  Registration Open | Landmark Foyer


7:30 - 8:30 a.m.      Breakfast | Landmark Foyer


7:45 - 8:30 a.m.      UPCEA Central Region Annual Update ** (All Attendees Welcome) | Landmark Ballroom 5-7


8:30 - 8:40 a.m.      John Christopher Leadership Award Presentation | Landmark Ballroom 5-7


8:40 - 9:40 a.m.      General Session III | Landmark Ballroom 5-7
                              PCO 2025: The Future of Professional, Continuing, and Online Education Panel **

  • Nelson Baker, Dean, Professional Education Georgia Institute of Technology
  • Ray Schroeder, Associate Vice Chancellor for Online Learning, University of Illinois Springfield and Founding Director, National Council for Online Education;
  • Sandi Pershing, Assistant Vice President Engagement University of Utah and President, UPCEA
  • Bob Stine, Interim Dean, College of Continuing and Professional Studies University of Minnesota – Twin Cities

Moderator: 

  • Bob Hansen, CEO, UPCEA

    Engage in a highly interactive session with a panel of senior leaders on where our dynamic field is headed. Alternative credentials, shifting demographics, and new models are already shaping how institutions serve students. This group of panelists will provide their unique perspectives on organizational and market forces that are emerging, how they are responding at their institutions, and how UPCEA members will lead us into the near-term future (2025!).

Nelson Baker
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A person wearing a suit and tie smiling at the camera  Description generated with very high confidence

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9:40 - 10:00 a.m. Break with Exhibitors | Landmark Foyer


10:00 -11:00 a.m.   General Session IV | Landmark Ballroom 5-7

StoryUP              

Michelle SpryMichele Spry, Co-Founder of Honor Everywhere VR

Michele Spry will share the important work StoryUp is doing in the realm of virtual reality and through storytelling. StoryUP is a tribe of storytellers, psychologists, developers, filmmakers, audio engineers and technologists. They began in 2015, trying to find a solution for terminally-ill WWII Veterans who were not able to physically travel to see their memorials in Washington, DC. Through honoreverywhere.com, they learned VR appeared to be impacting users’ moods and physiology. 
Here are examples of their work in action:



11:10 a.m. - 12:00 p.m.     Concurrent Session III   
        

A Project Management Approach to Institutional Online Readiness Assessment **
Program Planning and Implementation
(Benton)
The presenter will examine the various institutional operational pieces that need to be considered in initiating a mass production of online courses.
This session is designed to allow participants to meet the following learning outcomes:

  • Identify the various areas that need to be assessed for operational readiness.
  • Discuss the challenges involved in securing the needed resources to be successful.
  • Discuss strategies to alleviate the pain of  the change management issues for various stakeholders.

Adam Samhouri, Higher Learning Partners of Regis University


Using Gap Analysis to Target Improvements and Enhance Student Success
Marketing, Enrollment, & Student Services
(Westmoreland)
There will always be courses with high D/F/W rates simply because of the nature of their content and the preparation of students who take them.  One can, however, use student characteristics to predict D/F/W rates in particular courses and then compare these predictions with actual success. We call such an approach ”gap analysis” and will show how it can be used to pinpoint courses in which students are exceeding or falling short of expectations.
This session is designed to allow participants to meet the following learning outcomes:

  • Not all courses with high D/FW rates are problematic – some exceed expected success rates while others meet or fall short of them.
  • Gap analysis can identify such courses by comparing predicted success with actual success to provide a more nuanced understanding of gateway courses.
  • Courses identified through gap analysis can then be more closely examined to target course improvements and enhance student success.

Karen Swan, University of Illinois Springfield
Bill Bloemer, University of Illinois Springfield
Scott Day, University of Illinois Springfield
Leonard Bogle, University of Illinois Springfield


#WelcomeOnlineStudents: Collaborating to Build Flexible Orientation Experiences for Online Learners
Marketing, Enrollment, & Student Services
(Portland)
Orientation is a quintessential moment for residential students heading off to college. But what about online learners? IU Online is creating flexible, scaffolded orientation experiences that allow students to select resources relevant to them. Join us for a lively discussion-focused presentation and test drive some of our orientation experiences (BYOD).
This session is designed to allow participants to meet the following learning outcomes:

  • How to evaluate orientation needs of online learners
  • Strategies for building orientation content targeted to adult and online learners
  • Building effective collaborations to develop orientation content and orientation experiences for online learners

Mitchell Farmer, Indiana University
Julia Sanders, Indiana University


Behind the Scenes – Scaling and Growing Online Classes at a Public University
Online Administration
(Kingsbury)
Online course demand exceeds supply at Southeast Missouri State University. Learn the strategies and tactics to address demand including part-time instruction, graduate students, SPOCS, co-copyright courses and our newest tactics – the Master Template Studio and Adjunct Integrity plan. Master Template Studio was developed to support full-time faculty in creating master course templates for high-need online courses and programs. The Adjunct Integrity plan is a framework that can be used to train and support online adjuncts.
This session is designed to allow participants to meet the following learning outcomes:

  • Understanding different ways to meet demand for online courses and programs.
  • Knowledge about the benefits and functions of master template courses, and how to develop a program to create them.
  • Develop an understanding of how to recruit and support online adjunct faculty.

Chelsea McNeely, Southeast Missouri State University
Dennis Kinkead, Southeast Missouri State University


Tell Me Now! Asynchronous, Online Communications Assessment
Online Administration
(Pershing)
Communications assessment that mimics real situations is necessary and challenging in online medical education. Traditionally, effective training requires modeling in clinical settings, but the Master of Science in Palliative Care at University of Colorado Anschutz Medical Campus has limited opportunities for in person modeling, assessment, and feedback. This session highlights the use of YouSeeU to facilitate spontaneous, asynchronous communications assessment and shares tips for participants to develop similar assessments in their courses without specific software.
This session is designed to allow participants to meet the following learning outcomes:

  • Integrate realistic, asynchronous communication assessments in your course.
  • Identify opportunities for soft skills assessment in your course.
  • Experiment with your institution's learning management system options to create higher stakes assessments.

Lynée Sanute, University of Colorado


Making Ideas Happen – Leading Change in your Program
Program Planning and Implementation
(Lindell)
Join this session to learn strategies for implementing small or big change in your program. Liz will share her experience leading her program through a large-scale remodel - from inception to implementation. You’ll learn what worked well, what didn’t and why it’s always worth it.
This session is designed to allow participants to meet the following learning outcomes:

  • Invest time in querying and analyzing data to drive your decision-making
  • Give your data the lead role in your story supporting program change
  • Identify your change champions and secure their buy-in

Liz Bush, University of Wisconsin


12:00 - 1:30 p.m.       Lunch & Awards Recognition | Landmark Ballroom 5-7


1:30 - 2:00 p.m.         Dessert with Exhibitors | Landmark Foyer


2:00 - 3:00 p.m.         General Session V | Landmark Ballroom 5-7
                                 Missouri’s Best in Midwest and Talent for Tomorrow

  • Rob Dixon, Director, Missouri Department of Economic Development
  • Mardy L. Leathers, Director, Missouri Division of Workforce Development
  • Zora Mulligan, Commissioner of Higher Education

Moderator: 

  • Joel McNutt, Industry Partner Specialist, Mizzou Online

Commission Mulligan, Director Dixon, and Director Leathers will present on Missouri’s Best in Midwest and Talent for Tomorrow Initiatives. Best in Midwest is an initiative to transform Missouri’s Department of Economic Development into the top economic development agency in the Midwest. Missouri’s economy has fundamentally changed and how we approach economic development over the next generation is critical. This initiative focuses extensively on helping businesses grow and create jobs and helping workers access training and acquire skills to find employment. Talent for Tomorrow is the cornerstone of a comprehensive suite of initiatives that will position Missouri to excel in a global economy changed by trade, technology, and other dynamic forces. To be sure, ensuring that our economy has available, productive and talented workers is the single most important factor for success in economic development. Our businesses will thrive, and Missouri will be more competitive if we attract, retain, and grow our workforce.

Rob Dixon

Mardy Leathers

Zora Mulligan

Joel McNutt


3:30 - 5:00 p.m.         Museum at the Gateway Arch Tour | Hotel Lobby


Sponsored by:
UW University College

5:30 - 7:00 p.m.         Washington University Reception ** | Statler Ballroom

 




Friday, September 28*

*School Colors Finale! Represent your institution by wearing college/university/company colors and attire as we close out the conference.


7:30 - 11:30 a.m.  Registration Open | Landmark Foyer


7:30 - 8:00 a.m.   Breakfast | Landmark Foyer


8:00 - 8:50 a.m.      Concurrent Session IV

Increasing Retention through Targeted Student Outreach
Marketing, Enrollment, & Student Services
(Westmoreland)
Within a 21 semester timeframe, our student services team increased retention from 66% to 91%. We will share the methods we implemented to accomplish this, including the 5 categories we group our students into and how we tailor advising outreach to the unique needs of those groups. The objective in our advising methodology is to develop effective advising techniques that address the various obstacles non-traditional, online students encounter throughout their academic careers.
This session is designed to allow participants to meet the following learning outcomes:

  • High-touch advising methods increase a student’s sense of connectivity to the program, therefore improving the likelihood they stay engaged in courses.
  • Student grouping allows for easier identification of the type of outreach best suited to addressing potential problem areas during a student’s progression.
  • Fostering a strong relationship between advisors and students early in and frequently throughout the program creates a support system that encourages students to reach out for assistance when needed.

Sarah King, University of Colorado Skaggs
Jennifer Hope, University of Colorado Skaggs
Shaun Gleason, University of Colorado Skaggs
Jennifer Payne, University of Colorado Skaggs


Moving Beyond “Content” and “Information”: Applying Instructional Design Techniques to Enhance the Self-Paced Learning Experience
Online Administration
(Pershing)
Self-paced learning is sometimes viewed as static, one-way communication in which an expert “offloads” knowledge. This approach can leave learners feeling isolated, dissatisfied, and overwhelmed. This 50-minute presentation challenges that view by discussing instructional design solutions that make self-paced learning more student-centered, engaging, and interactive—while also promoting increased retention and deeper learning overall. These techniques can be applied to any instructional situation but are especially suited to enhancing the learning experience in self-paced contexts.
This session is designed to allow participants to meet the following learning outcomes:

  • Self-paced learning is not inherently boring or dry—it can be made personally relevant, engaging, and interactive for learners!
  • There are many basic, tried-and-true instructional design solutions that can be easily applied in almost any instructional context to enhance the learning experience and make it less “instructor-centered” and more “student-centered.”
  • Thinking like a student—prioritizing the learners’ needs, desires, and expectations above any concerns about “content”—will result in a better learning experience overall.

Amanda Stafford, University of Missouri-Columbia


Managing Online Course Development at Scale
Online Administration
(Portland)
Get inspired with (and equipped via downloadable files) various tools and processes for “scoping” online course development projects, articulating team capacity, prioritizing which courses to develop, tracking time spent on projects, and refining one’s estimation accuracy. Together, these tools help the University of Illinois at Urbana-Champaign’s central support unit produce approximately 100 fully-online courses per year and can help a single instructional designer or a team of 30 designers and media professionals manage their workloads.
This session is designed to allow participants to meet the following learning outcomes:

  • A comparison of three resource allocation models
  • An understanding of how to use downloadable Excel spreadsheets to better estimate total staffing needs and capacity
  • A comparison of various tools used to track time spent on projects to ultimately compare with estimates

Jason Mock, University of Illinois at Urbana-Champaign


State Authorization in the Wake of July 2018
Program Planning and Implementation
(Kingsbury)
Since at least 2010, many have known about the impending approval of out-of-state online or distance education degree programs when we had thought we were serving “a world without borders.” Federal rules of December 2016 did not go into effect July 1, 2018: deferred to 2020. However, SARA (State Authorization Reciprocity Agreements) rules required notifications to prospective students regarding any degree-- often with out-of-state internships-- leading to professional licensure and potential applicability in other states.
This session is designed to allow participants to meet the following learning outcomes:

  • Relativistic planning, governmental delays, steadfastness in compliance

Evan Smith, University of Missouri/Mizzou Online


Design Thinking Leading to Academic Innovation and Success **
Program Planning and Implementation
(Benton)
If you are not implementing design thinking to your program development, you are missing a critical method that has proven to be successful. Come see how MSU’s Innovation HUB and other institutions have used Design Thinking to create successful programs, centers, and processes to become more successful.
This session is designed to allow participants to meet the following learning outcomes:

  • What is design thinking?
  • What new ways can we build programs and processes?
  • What are successful implementations in the past?

Jerry Rhead, Michigan State University
Meni Sarris, Story+Structure


Affordably Managing Accessibility Compliance: A Pilot Using Student Workers
Online Administration
(Lindell)
Many institutions struggle with how to efficiently meet accessibility requirements for digital learning content while having limited staff and financial resources. This presentation will examine an initiative begun in the Spring 2018 at the University of Illinois Springfield that has already proven to work well in helping faculty meet accessibility requirements. This presentation will describe how the initiative was developed and managed, its performance and cost metrics, and explore the challenges faced and lessons learned.
This session is designed to allow participants to meet the following learning outcomes:
The primary outcome will be considerations for how participants can replicate or modify a similar program at their institutions.  Primary takeaways include:

  • a model process for managing and remediating course materials
  • suggestions and lessons learned from hiring, training, and supervising students
  • performance metrics that can serve as a benchmark for determining the financial impact

Vance Martin, University of Illinois Springfield
Michele Gribbins, University of Illinois Springfield
Vickie Cook, University of Illinois Springfield


9:00 - 9:50 a.m.      Concurrent Session V

The Secret Sauce of Storytelling: Harness the Power of Structure to Increase Engagement **
Marketing, Enrollment, & Student Services
(Benton)
Structure is the secret sauce of storytelling and is applicable to any medium: a testimonial, blog, email campaign or Facebook post. Structure is invisible to the viewer, but yields an emotional response. Understanding how to apply this simple four-part system gives you the same power as pop culture. Best of all, applying this structure is free. Any marketing department, regardless of budget, can implement this system and increase engagement.
This session is designed to allow participants to meet the following learning outcomes:

  • The proper structure (need, solution, struggle and triumph) creates an emotional response
  • Connect with prospective students by acknowledging the full journey of going back to school
  • The harder the struggle, the more powerful the victory

Sarah Whorton, Mizzou Online


Transforming the College Application into a Simple Survey
Marketing, Enrollment, & Student Services
(Westmoreland)
With services like Amazon and Netflix shaping the expectations of online consumers, the landscape of the college application is shifting. Learn how IU Online demystified the application process, turned a survey instrument into a flexible college application, and increased applications without compromising the integrity of the online student applicant pool.
This session is designed to allow participants to meet the following learning outcomes:

  • Removing barriers to the college application
  • Creating an application platform
  • Data-informed decision making

Mitchell Farmer, Indiana University


The Path to Creating an Online Master of Mass Communication Program
Program Planning and Implementation
(Portland)
This session explores the best practices of creating and administrating an online master’s program by reflecting on the development of the first online master of mass communication program  accredited by the Accrediting Council for Education in Journalism and Mass Communication.
This session is designed to allow participants to meet the following learning outcomes:

  • Challenges and suggestions for recruiting online graduate students.
  • Navigating the traditional higher education administrative structure with an online program.
  • Seeking validation and respect for an online program within the institution.

Rocky Dailey, South Dakota State University
Carey Kilmer, South Dakota State University


Transforming Instructional Practice through Digital Learning
Online Administration
(Kingsbury)
Launched in September 2017, the Digital Faculty Fellows program at Winona State University supports the use of digital courseware to improve engagement, personalization, and successful completion in one or more lower-division gateway courses and builds significantly on WSU’s history of transforming instructional practice through digital learning.
Participants will learn about the development of the Digital Faculty Fellows program and hear about the first two Faculty Fellows.
This session is designed to allow participants to meet the following learning outcomes:

  • Why it is important to provide reassigned/release time to faculty fellows.
  • Process for recruiting and working with faculty fellows.
  • Overview of a campus-wide approach to enhancing digital teaching and learning.

Linda Kingston, Winona State University


Scaling Online Classes – How to Build Master Course Templates and a Network of Qualified Adjuncts
Program Planning and Implementation
(Pershing)
Demand for online classes is far exceeding supply at Southeast Missouri State University. To address this, a holistic plan was developed that can scale online courses.  This includes the development of master course templates, an adjunct recruitment pool, training, and an adjunct support system.  This program utilizes different programs working in harmony to not only scale online course offerings, but locate and support adjunct faculty to teach the courses.
This session is designed to allow participants to meet the following learning outcomes:

  • Understanding the process of having full-time faculty develop master course templates.
  • Knowledge about ways to create an adjunct pool, and different support services for online adjuncts.
  • Develop an understanding of how multiple programs can designed around each other to work and support each other to support online programs, instructors, and students.

Dennis Kinkead, Southeast Missouri State University
Chelsea McNeely, Southeast Missouri State University


10:00 - 11:00 a.m.  General Session VI | Landmark Ballroom 5-7

A person smiling for the camera  Description generated with very high confidenceIt’s a New Day and Change is the New Normal **

Karen Pedersen, Dean, K-State Global Campus, Kansas State University

No matter your institution type, location, or size, it is highly likely you are experiencing some degree of change.  Whether it is a senior leadership change, organizational makeover, or program/market transformation, how do you survive and thrive in today’s increasingly VUCA world?  What are the tools, strategies and approaches you can use as you lead and manage in a time of heightened ambiguity?  Join me in exploring these change essentials for today’s continuing and digital learning leader. 


11:00 - 11:30 a.m.  Closing | Landmark Ballroom 5-7

  • Mark Bernhard, University of Southern Indiana, Chair Elect
  • Terrie Nagel, University of Missouri, Chair

11:30 a.m. - 12:15 p.m. UPCEA Emerging Leader Regional Program | Benton
                              Capstone Session: Recapping the Program and Next Steps **
Participants will be guided in this opportunity to reflect upon their experiences and invited to consider next steps, including opting-into a future cohort of peers, earning a credential (badge) recognizing this experience, and learning about future volunteer leadership opportunities within UPCEA.

Advance registration is required.
The Emerging Leaders Regional Program includes the pre-conference (continental breakfast, instrument provided), the facilitated capstone session, dedicated content throughout the conference, facilitated networking, and opportunities to join a post-event cohort and to earn a formal credential (badge). Emerging Leaders Regional Program registration is in addition to full conference registration, which is required for the Emerging Leaders Regional Program participation.


Facilitators:

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A person posing for the camera  Description generated with very high confidence

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Amy Claire Heitzman, Ph.D.,
UPCEA

Terrie Nagel, Ph.D.,
Mizzou Online

Andrew Hathaway,
Mizzou Online


Sessions tagged “Emerging Leaders,” ** denotes that this content is designed to offer skill development in areas critical for leadership like strategic planning, innovation, and leading teams. These sessions are open to any conference attendee, and are especially salient for participants of the regional Emerging Leaders program.


 

 


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