Conversations with Colleagues
4:15 PM - 4:45 PM
The ABC's of OPM's: The Good, the Bad and the...
Tags: Online Program Management; Models & Frameworks
This presentation will discuss the pros and cons of working with an OPM. Discussion will focus on an institution’s experiences partnering with three different OPM models. Two of the three contracts were revenue share agreements. The third contract was a direct fee based-model. These relationships come with a variety of benefits and challenges. We will discuss the importance of proactively defining the correct scope of work, and the impact of implementation on admission and academics. This presentation seeks to inform other institutions of the overall landscape of OPM partnerships so that they may make informed, proactive decisions.
- Tracey Marx, Marian University
- Christine Martin, Marian University
| 9:30 AM | Concurrent III |
OPM Contract Language
Tag: Online Program Management
Over the course of 2023, Higher Education researcher, Dr. Jeffrey Sun, explored OPM contracts with the help of UPCEA’s Chief Online Learning Officers. This session will detail the project and Dr. Sun’s findings related to contract terms found in the agreements, including those that institutional leaders might want to include, or avoid, in future agreements. Please note, while not limited to institutional attendees, UPCEA asks that corporate attendees pause before occupying a seat that would otherwise be taken by an institutional attendee, especially if the room reaches capacity.
| 3:15 PM | Concurrent VI |
Breaking Up Isn’t Hard to Do – Strategies for Leaving Your OPM
Tags: Online Program Management
In 2021 our University successfully exited an OPM relationship and insourced all major functional areas. This session will outline the key milestones and steps taken to exit the relationship and insource the functional areas previously serviced by the OPM which resulted a 400% increase in online enrollment over the last two years. The presentation will highlight three critical time periods: data gathering and developing a rationale for the split, transition and continuity of service, customizing and scaling. Audience attendees will be provided access to de-identified documents the university as guidance through each one of those key time periods. This session will highlight our timeline, process, and lessons learned along the way.
Conversations with Colleagues
3:45 PM - 4:15 PM
Coordinating and Building Internal Online Program Support Services
Tags: Online Program Management
In order to meet learner needs, institutions need the ability to quickly develop new programs. It is also too expensive for many institutions to maintain, in-house, all of the service units necessary to quickly develop new programs. How can institutions partner with external service providers to develop new programs in ways that can sustainably help meet long term institutional goals? This session will examine how the University of Minnesota system engages institutional leaders, stakeholders, and external partners to develop and support innovation in online and distributed learning.
- Fritz Vandover, University of Minnesota
- Senenge T. Andzenge, University of Minnesota
| 8:30 AM | Concurrent VII |
Transitioning Online Enrollment and Student Support Services from OPM Partner: Tips and Lessons Learned
Tags: Online Program Management; Student Support
During this session, we’ll share tips and lessons learned transitioning away from an OPM partner for online enrollment and one-stop student support services and building capacity internally for these services. Be inspired to started building your internal online student support team and guiding your institution through the transition away from a third party partner.
10:00 AM |
Concurrent VIII |
The Evolution of an Internal OPM: A Case Study from Indiana University Online
Tags: Online Program Management; Compliance/Governance
Indiana University has invested in an internal online education structure that builds upon the university's traditional academic structures. This approach, similar to an internal online management program, has evolved significantly over the past decade in response to internal and external pressures. With over 8,600 students and 230 academic programs, the results have been a significant driver of innovation and change within the university. This session will explore the history of this approach with an emphasis on the most recent adaptations coming out of the pandemic which has included greater centralization of services a new funding model integration with the university strategic plan and new academic governance structures. This session will explore the how and why of this evolution, provide a blueprint for others and encourage participants to contribute from their experiences of internally managing online programs.