11:00 AM - 1:00 PM
Presidential Suite
UPCEA 2014-2015 and 2015-2016 Executive Committees
1:30 PM - 4:30 PM
Penn Quarter
UPCEA 2014-2015 and 2015-2016 Board of Directors
4:45 PM – 5:15 PM
Meeting Room 15
2015 and 2016 Annual Conference Advisory Committees
6:00 PM - 7:30 PM (Registration opens at 5:30)
Leadership Reception (2014-2015 and 2015-2016 Board of Directors, Regional Councils, Network Leadership Teams, the 2015 and 2016 Annual Conference Advisory Committees, past presidents, and honored guests.)
Georgetown University School of Continuing Studies
640 Massachusetts Avenue, NW, Washington, 20001
8:00-8:45 p.m.
Mount Vernon A&B
All Incoming Leader Orientation (2015-2016 Board of Directors, Network Leaders, and Regional Councils)
9:00-9:45 a.m.
Mount Vernon A&B
New Network Leader Orientation (2015-2016 Incoming Network Chairs-Elect and all Associate Chairs)
10:00-10:45 a.m.
Meeting Room 2
Regional Cabinet Meeting (2014-2015 and 2015-2016 Regional Chairs and Regional Representatives to the Board)
10:00-10:45 a.m.
Meeting Room 3
Network Senate Meeting (2014-2015 and 2015-2016 Network Chairs)
11:00-11:45 a.m.
2014-2015 and 2015-2016 Network Leadership Teams and Regional Councils Meet
11:30 AM – 1:15 PM
Meeting Room 7
UPCEA Past Presidents' Lunch
Click here for a full schedule of Leadership Meetings
12:00- 1:15 PM
Congressional A/B
Welcome Lunch for New Members, Non-member Attendees, and First- Time Attendees [Currently Full!]
Hosted by:
1:30 PM – 2:15 PM
Grand Ballroom
Welcome
2:15 PM – 2:45 PM
Grand Ballroom
Opening General Session
2:30 PM – 3:00 PM
Grand Ballroom Foyer
Networking Break
3:00-4:00 PM
Concurrent Sessions I
Meeting Room 2
Continuing Professional and International Education: Shared Competencies
Track: International
The opportunities for professional, continuing, and online units to provide programming abroad because of their agility, delivery capabilities (technological and physical), and access to multidisciplinary expertise enable them to be significantly engaged in international education. Harnessing data produced by UPCEA (2014) and NAFSA (2007) surveys, this session presents a composite image of the characteristics of leaders engaged in international programs, including personal skill sets and program portfolios, targets and growth indices.
Geraldine de Berly, Syracuse University
Moderator: Eric Bullard, California State University, Los Angeles
Congressional A
Front and Center on the Higher Ed Stage: Alternate Enrollment Markets and Responsive Leadership
Track: Leadership and Strategy
This session embraces the fast-paced evolution of institutional expectations for the performance of professional, continuing, and/or online (PCO) units and looks at the changes in leadership capacity such dynamism requires. The presenters will provide case studies and pose questions to attendees in advance of the conference; data from responses and feedback on-site will provide for engaging, lively discussion about the ways in which leadership tactics and styles must change to meet the demands of the times. Outcomes include insights about aligning skills and mission to advance organizational work, ideas to involve and empower staff, and how to address these evolving challenges sustainably.
Karen Sibley, Brown University
Cynthia Bellveau, University of Vermont
Anne-Marie Brinsmead, Ryerson University
Alex Ferworn, Ryerson University
Mount Vernon B
Pathway to Degree Completion: A Systematic Approach to Assisting Near Degree Completers
Track: Marketing, Enrollment Management, and Student Services
University of Maryland University College will illustrate a model for assisting adult students who have stopped out to re-engage and finish their degrees. Attendees will be able to create a strategy for engaging and re-enrolling students near degree completion, and share best practices for student outreach and support.
Elizabeth Mulherrin, University of Maryland University College
Pershail Young, University of Maryland University College
Meeting Room 4
Strategic Program Development
Track: Program Management and Innovation
Finding the right intersection of faculty expertise, student need, and employment trends lies at the heart of strategic program development. Techniques to explore new program opportunities, construct high-quality curricula, foster strong student cohorts, incorporate professional and experiential learning opportunities, and implement different measures of program success will be discussed.
Ursula Bechert, University of Pennsylvania
Congressional B
Transforming Student Learning: Program Design, Open Resources, and a New Role for Faculty
Track: Online Management and Design
Many schools appear to be pursuing competency-based education (CBE) as a matter of design, not as a philosophical undertaking. CBE values learning mastery, which implicitly suggests integrative demonstration through the acts of demonstrated creation. University of Maryland University College’s plan breaks ranks with others pursuing CBE, using different approaches to faculty, learning resources, and “courses.”
Kara Van Dam, University of Maryland University College
Aric Krause, University of Maryland University College
Meeting Room 5
University to Business (U2B): Understanding and Managing Social Media, the Sales Cycle, and Proposal Process to Grow Partnerships
Track: Outreach, Engagement, and Economic Development
Discover new tools and techniques to build dynamic noncredit University to Business (U2B) partnerships to provide greater value to the community and increase revenue. The key topics covered will include effectively combining traditional and non-traditional platforms including social media to promote your programs, pricing programs for sustainability, managing the sales cycle for more profitable outcomes, and closing techniques that lead to valuable long-term partnerships.
Lisa Verma, Louisiana State University
Janice Sitzes, North Carolina State University
Andrew Billingsley, North Carolina State University
Emmanuel (Meni) Sarris, Jenzabar
Moderator: Jason Currier, Jenzabar
Tags: Best in Show South, Noncredit
Mount Vernon A
The Opening Door: Professional, Continuing, and Online Education Leadership's Emerging Pathway to Higher Education’s C-Suite
Track: Emerging Leader
Continuing, professional, and online education (PCO) has been thrust to the forefront of educational innovation, thus creating an opening for top PCO leaders. This presentation will explore the trends and map the growing relevance of PCO leadership roles, experiences, and skills as a pathway to chief executive roles in broader universities.
John LaBrie, Northeastern University
Sean Gallagher, Northeastern University
Congressional C
Small Institutions Forum
Track: UNBOUND
Leaders from four unique, small and/or specialized institutions share their experiences through dialogue with attendees and the sharing of resources. Four specific areas will be examined, including navigating an online strategy, staying mission-centered while also exploring new initiatives, building a culture of growth (often with limited resources), and negotiating institutional change.
Orlando Taylor, Fielding Graduate University
Willie Bragg, Morgan State University
Kathy Martin, Lewis- Clark State College
Joy Hadley, Stetson University
Tag: Small
Meeting Room 3
Learner-Centric: The New Normal
Track: UNBOUND
New learning pathways are emerging, driven by the needs of today's learners. Unfortunately, we still deliver education based on institution-centric practices. What's needed is a "learner centric" approach, one that includes various learning vehicles, assets, and tools, all focused on the learner. Drawing on her experience with the Department of Education and now Blackboard, Inc., Katie Blot will walk attendees through the drivers of change and propose tenets of a learner-centric approach and what institutions can do to ensure student success.
Katie Blot, Blackboard, Inc.
Moderator: Robert Hansen, UPCEA
4:00- 4:30 PM
Grand Ballroom Foyer
Networking Break
4:30-5:30 PM
Concurrent Sessions II
Meeting Room 2
Breaking Ground on an Intensive English Program: Small Institution Success
Track: International
Washington & Jefferson College successfully launched a new Intensive English program serving multiple campus constituencies; this presentation outlines the program’s planning, budgeting, curriculum development, launch, and impact. Presenters include an administrator and program director to highlight successful cross-campus collaboration for this new initiative and a discussion of high impact programs at small institutions.
Michael Shaughnessy, Washington & Jefferson College
Dana Poole, Washington & Jefferson College
Moderator: Dennis Maxey, University of Massachusetts Boston
Tag: Small
Congressional A
Growth Strategies: Strategic Reinvestment in Infrastructure
Track: Leadership and Strategy
Distance enrollment growth expectations combined with academic decentralization sparked Mizzou Online’s growth strategy, which centered on re-investment in infrastructure. This strategy permits the bypassing of many traditional obstacles and gives greater control over outcomes. A brief presentation followed by discussion will enable participants to share ideas for growth and campus partnerships.
Kim Siegenthaler, University of Missouri
Stacy Snow, University of Missouri
Moderator: Chuck Kilfoye, Northeastern University
Congressional C
Revitalize Your Programming: A New Perspective on Community Engagement
Track: Marketing, Enrollment Management, and Student Services
This session will demonstrate a marketing approach that calls on strategic community involvement as the cornerstone of innovative branding and content creation of a winning certificate program. Whether you are a staff of one or 100, this approach will help you leverage the community/students/advisors as ambassadors of your programs.
Giana Rodriguez, San Diego State University
Leslie Reilly, San Diego State University
Moderator: Susan Short, Virginia Polytechnic Institute and State University
Mount Vernon B
Leveraging the Power of Collaboration to Develop an Online Professional Development Model
Track: Program Management and Innovation
What happens when three organizations join together to create a professional development model focused on sharing successful online teaching practices? Representatives from three organizations developed a platform for faculty to share online teaching experiences. The result is a collaborative website that showcases how to design, develop, and teach online courses.
Ryan Anderson, University of Wisconsin-Extension
Terry Tao, University of Wisconsin-Extension
Moderator: Nancy Corgel, Syracuse University
Meeting Room 5
Is Partnering To Perfection Possible? The Ins & Outs of Effective Partnering For Success
Track: Program Management and Innovation
Why would two higher education institutions partner to build and market one school’s online programs and then team with an outside marketing company for additional help? Learn how the University of New Haven, Excelsior College, and JMH Consulting are doing just that to increase online courses and generate enrollments.
Marsha Ham, University of New Haven
Susan Kryczka, Excelsior College
Nicole Foerschler Horn, JMH Consulting
Meeting Room 4
Hybrid Strategies for Centralized/Decentralized Online Program Support and Services
Track: Online Management and Design
The results of an evaluation of an operational model which supports online education at a private, 4-year northeastern university will be discussed. Using a modified version of the Quality Scorecard, online program administrators at different schools/colleges within a single institution completed the Scorecard based on their perspective.
Karen Zannini Bull, Syracuse University
Michael J. Frasciello, Syracuse University
Victoria Williams, Syracuse University
This hands-on workshop will facilitate collaborative work amid small groups, each creating aspirational definitions of engagement, and then speculating on models of what engagement could look like at an institution of higher education. Groups will present their ideas and share feedback with fellow attendees, and, collectively, create best practices of "engagement."
Nicholas Swartz, James Madison University
Carol Fleming, James Madison University
Moderator: Wendy Evers, California State University, San Marcos
Mount Vernon A
Local Leaders: Collaboration that Drives Innovation
Track: UNBOUND
Via current and aspirational case studies and robust audience discussion, this panel of local leaders will illustrate the nature of innovative partnerships and how these strategic alliances work to support funding and/or mission. Can the microcosm of the Nation’s Capital demonstrate the ways in which opportunities and constraints both depend on and benefit from strategic use of locality, scale, and key networks?
Aric Krause, University of Maryland University College
Carola Weil, American University
Kelly Otter, Georgetown University
Sara Thompson, Catholic University
Moderator: Chris LaBelle, Oregon State University
4:30 PM - 5:30 PM
Congressional B
Innovation Roundtables
Roundtables are table-based, small-group, guided discussions about a specific and timely topic, question, or issue facing professional, continuing, or online education. Roundtable presenters share their experiences and ideas and then promote the sharing of thoughts, solutions, and questions among table’s attendees.
Roundtable 1
An International Education in Vietnam: Information, Insights & (Occasionally) Intrigue
Track: International
Be a part of an interactive conversation with international educator Mark Ashwill, who leads human resource development opportunities in Vietnam, bringing higher education institutions and the private sector together through innovative programming.
Mark Ashwill, Capstone Vietnam
Roundtable 2
Serving Underrepresented and Marginalized Students through Online Degrees and Programs
Track: UNBOUND
Are online programs a good option to help augment higher education access for Native American, Latino/a American, and other under-served communities? What barriers to such adoption might there be? What synergies and opportunities exist? Are traditional programs offered online able to be culturally relevant and accessible for these students? What can and should online education practitioners be doing to reach these important populations?
Kelly Newell, Washington State University
Roundtable 3
Scholarship of Professional, Continuing, and Online Education: Moving Ideas and Questions towards Publication
Track: Leadership and Strategy
Professional, Continuing, and Online Education (PCO) are fast growing segments of higher education, and yet we don’t do as much as we could to generate scholarship. Join us for an interactive session where audience members will brainstorm research questions around the areas in which we work, and form teams to address those questions.
Sarah MacDonald, James Madison University
Jennifer Humber, University of Alabama
Roundtable 4
How SEO + Content Marketing Killed Your Home Page (And Why That's a Good Thing)
Track: Marketing, Enrollment Management, and Student Services
Is your search engine optimization (SEO) strategy more focused on attracting search bots than people? The evolution of search has pulled the rug out from under traditional metrics and SEO tactics. In this interactive session, examine how you can innovate to hone in on student needs and questions allowing you to plan data-driven content and identify ROI-focused metrics.
Leslie Helmuth, Harvard University
Andrew Garberson, LunaMetrics
Roundtable 5
Building Bridges: Enrollment Retention and Advising
Track: Marketing, Enrollment Management, and Student Services
Recently Lasell College embarked on a new vision for graduate student enrollment requiring a close collaboration between Graduate Admissions and Graduate and Professional Studies. This presentation provides an overview of the process and challenges, with recommendations to institutions and a discussion of issues still being worked out.
Adrienne Franciosi, Lasell College
Gillian Stanley, Lasell College
Roundtable 6
Female Student Veterans: Recent Research, New Paradigms
Track: Marketing, Enrollment Management, and Student Services
A distinctive (and growing) subpopulation in higher education, female student veterans choose college, transition to and connect with campus, and persist to degree in ways very different from male veterans and female nonveterans. In this small-group setting, discuss new research about female student veterans and discover actionable ways to support this audience at your institution.
Amy Heitzman, UPCEA
Roundtable 7
What Students Want you to Know about Course Design
Track: Online Management and Design
If students could design courses, what technologies and techniques would they use? How would they encourage communication and engagement while reducing the amount of time faculty need to spend on correspondence and administration? Learn student preferences for course design and structure and ways to reduce time spent on course administration.
Amy Pilcher, Iowa State University
Roundtable 8
Building Successful Campus/Community Partnerships: Lessons Learned
Track: Outreach, Engagement, and Economic Development
Three long-standing, successful collaborations at UC Berkeley Extension—local, region-wide and international—are described with a focus on 'lessons learned' as well as key elements that have made each successful: academic leadership, an outcomes focus, diversified funding mechanisms, and three tailored marketing strategies. Guided, participatory discussion will follow.
Stanley Weisner, University of California, Berkeley
Ramu Nagappan, University of California, Berkeley
Patrick Brown, University of California, Berkeley
4:45 PM - 5:45 PM
Blackboard Worldwide Headquarters
Accelerating Enrollment: Executive Forum, Hosted by UPCEA and Blackboard (Space limited; attendance by invitation)
Jim Fong, UPCEA
Brook Bock, Blackboard
6:00- 8:00 PM
Exhibit Hall
Opening Reception Hosted by Event Exhibitors
8:00-9:00 AM
Breakfast and Concurrent Sessions III
Meeting Room 2
The Role of Social Networks in International Education: A Hybrid Approach
Track: International
The program will disseminate information about the use of a social network through the development of a partnership between a university in the Netherlands and a university in the United States that devised a teacher education community of practice via LMS, VOIP, and face-to-face meetings.
Barbara Schwartz-Bechet, Northern Illinois University
Moderator: Robert Wagner, Utah State University
Congressional B
Building Blocks for Continuing Education Professionals: A Fresh Look at Competencies
Track: Leadership and Strategy
What does it take to be a Professional, Continuing, and/or Online (PCO) leader? What are PCO leaders asked to do that requires a new or different skill set to lead in today’s rapidly changing higher education environment? More importantly, what competencies do seasoned and aspiring professionals need to advance their careers, their institutions, and the field? During this interactive session, session leaders will present both a vertical and horizontal look at comparative survey data, as well as solicit input from attendees about how new initiatives might influence growth for professionals and leaders. Through guided exercise, session leaders will capture the discussion in order to build a matrix of qualities and competencies that reflect the discussion and inform future UPCEA programming.
Eric Bullard, California State University, Los Angeles
Christine Iron, California State University, Sacramento
Jenni Murphy, California State University, Sacramento
Moderator: Sheila Thomas, California State University System
Mount Vernon A
You Know, It’s not really a “Dashboard”… Selecting and Sharing Metrics toward Data-Driven Decisions
Track: Marketing, Enrollment Management, and Student Services
Are you working to develop a reporting dashboard of meaningful metrics to share with senior leadership to encourage data-driven decision making? Join members of the University of Richmond School of Professional & Continuing Studies as they discuss their experience developing a reporting dashboard for CRM, SIS, and web visit metrics.
James Campbell, University of Richmond
Daniel Hocutt, University of Richmond
Phil Melita, University of Richmond
Meeting Room 5
Student Persistence as a Three- Tiered Approach
Track: Program Management and Innovation
Loyola University Chicago’s School of Continuing and Professional Studies has restructured its degree programs to increase student success. This remarkable 100% success rate is fostered through a three-tiered curriculum that clarifies students' goals and builds their confidence, implementing a choice of flexible delivery formats.
Walter Pearson, Loyola University Chicago
Jeanne Widen, Loyola University Chicago
Amy Jordan, Loyola University Chicago
Moderator: Jeff Roby, University of Oklahoma
Mount Vernon B
Synchronizing Distance Education at a Large Public Institution
Track: Online Management and Design
Distance education is an increasingly viable option for institutions and students. However, starting a coordinated, centralized distance education initiative from nothing is incredibly time consuming with competing priorities at every level. Learn from your peers reflecting on their own ups and downs one year into the process.
Robert Griffiths, The Ohio State University
Jennifer Simmons, The Ohio State University
Moderator: John Kannapell
Tag: Best in Show Central
Meeting Room 4
The City of Madison and Tulane University: A Partnership
Track: Outreach, Engagement, and Economic Development
Days of brick-and-mortar have not come to an end. All across the USA are small towns looking for ways to increase educational opportunities for their citizens and induce new businesses. The partnership between Tulane University and the city of Madison, Mississippi, can serve as a model for anyone interested in considering this worthwhile endeavor.
Rick Marksbury, Tulane University
Steve Vassallo, Economic Development Consultant
Moderator: Lisa Verma, Louisiana State University
Congressional C
Policy 101: An Introduction to Institutional Advocacy
Track: Policy
Panelists will dive deeply into internal modes of advocacy such as navigating institutional government affairs processes and how to gain attention for professional, continuing, and online efforts, as well as external overviews of how Washington, D.C., works and how to connect with the Hill.
Francine Pfeiffer, Rutgers University
Eric Persons, Syracuse University
Sarah Dufendach, University of Maryland University College
Moderator: Bea Gonzalez, Syracuse University
Congressional A
Business Model Meets Innovation, Part II
Hosted by UPCEA and NACUBO
Track: Online Leadership and the C-Suite
Part I of Business Model Meets Innovation, a general session at the Summit for Leadership and Strategy, featured John Walda, “edupreneur” Burck Smith, and co-editor of Inside Higher Education, Scott Jaschik. As we continue the conversation, John Walda will interview three dynamic leaders from very different institutional contexts—an Ivy League dean with roots in both private industry and a public global campus; the president of Drexel Online, a spinoff enterprise now in the process of re-integrating with the main university; and Peter Smith, former college president and thought leader now charged with leading Kaplan’s Academic Strategies and Development. Against the backdrop of this intriguing cross-section of perspectives, the panelists engage in a conversation about where higher education is headed, and why.
Huntington Lambert, Harvard University
Peter Smith, Open College at Kaplan University
Susan Aldridge, Drexel University
Moderator: John Walda, NACUBO
Meeting Room 3
Key Findings from Joint Study of Adult Learner Persistence and Degree Completion
Track: UNBOUND
To address the lack of publicly available data on the success of adults returning to college, UPCEA partnered with ACE, InsideTrack, NASPA, and the National Student Clearinghouse to jointly issue benchmarking data for non-first-time (NFT) and first-time (FT) students and preliminary results revealed surprising disparities. In this session, attendees will review the study’s full findings and discuss their implications.
Kevin Kruger, NASPA
Deb Seymour, ACE
Dave Jarrat, InsideTrack
Moderator: Jim Fong, UPCEA
Meeting Room 14
Documenting Our Story: Research, Collections, and Media in the History of UPCEA
Track: UNBOUND
Syracuse University Libraries holds the largest and most comprehensive compilation of English-language materials in the field of adult and continuing education. The collections, consisting of manuscript, print, visual, and media materials, come from all over the world and document the international history and development of the field. Access to the collections is free and open to the public, and each year the [past UPCEA president] Alexander N. Charters Adult Education Grants-in-Aid Program provides funding for practitioners and researchers who are interested in exploring the history and practice of adult education to use the collections. In this session, attendees will be introduced to the collections, their relevance within recent transformations of the field, and how they may be used as a resource for educators of adults today.
Lucy Mulroney, Syracuse University
Moderator: Sarah MacDonald, James Madison University
9:15-10:15 AM
Renaissance Ballroom
General Session
The State of the Online University: What Lies Ahead?
Paul J. LeBlanc, Southern New Hampshire University
10:15- 10:45 AM
Exhibit Hall
Coffee with Exhibitors
Innovation Pavilion
Plattform Demonstration
Seelio: Increase Institutional Outcomes and Create the World’s Most Prepared Students with Student Lifecycle Portfolios™
Seelio is a student-focused, service-based, student lifecycle portfolio™. Seelio empowers students to connect the dots between their education and career goals by capturing and reflecting on their learning experiences and showcasing their 21st century skills. Students gain a strong and differentiating digital identity and Seelio’s best practices enable institutions to leverage portfolios to help with:
In this interactive demonstration see real examples of Seelio in action and learn how to actively engaging students with student lifecycle portfolios can help you achieve your institutional goals.
Facilitator: Colin Irose, Seelio’s Director of Partnerships
11:00- 12:15 PM
UPCEA Network Meetings and Awards Presentations (Open to all attendees)
Network Meetings and Awards Presentations are gatherings of attendees who share a common practice—for example, student services, or online management, or international programming, for the purposes of networking, peer to peer learning, and the recognition of excellence. Like “affinity groups” within the larger organization, Networks are the professional home for UPCEA members, and each hosts a series of annual deliverables, varying from curating a track at the Annual Conference to supporting webinars, specialty seminars, and practice-specific awards. While the seven UPCEA Networks are formal structures and membership in one or more is a benefit of UPCEA membership, Network Meetings hosted at the Annual Conference are open to all attendees and prior affiliation is not required. Some Networks will host a formal presentation during their Network Meeting (details are noted below), and most will also present one or more Network-affiliated Association Awards. All seven will offer multiple opportunities for informal learning and networking with other attendees, as well as information about how to get the most from UPCEA.
Meeting Room 2
UPCEA International Network
The UPCEA International Leadership Award and the UPCEA International Program of Excellence Award will be presented. In addition, Mark Ashwill of Capstone Vietnam will host a presentation entitled International Recruitment Strategies, which will be followed by time for discussion with the audience.
Congressional A
UPCEA Leadership & Strategy Network
The inaugural UPCEA 11th Hour Award for Leadership in Times of Crisis will be presented for the first time. In addition, a “lightning-round” presentation entitled Thriving on the Roller Coaster of Organizational Change, will feature the following facilitators: Michel Bellini, University of Illinois at Urbana-Champaign; Robert (Rob) Bruce, University of North Carolina at Chapel Hill; Debbie Cavalier, Berklee College of Music; Wayne Smutz, University of California, Los Angeles; Moderator: Faye L. Lesht, University of Illinois at Urbana-Champaign.
Congressional B
UPCEA Marketing, Enrollment Management & Student Services Network
The UPCEA Excellence in Advancing Student Success Award, graciously underwritten by InsideTrack, will be presented. In addition, a special, never-before-released white paper stemming from the 2014 UPCEA Marketing Survey will be presented by the UPCEA Center for Research and Consulting.
Congressional C
UPCEA Online Management & Design Network
The UPCEA Strategic Innovation in Online Education Award will be presented.
Mount Vernon B
UPCEA Program Management & Innovation Network
The UPCEA Award for Outstanding Program, credit and noncredit categories, will be presented.
Mount Vernon A
UPCEA Outreach, Engagement & Economic Development Network
The inaugural UPCEA Engagement Award will be presented for the first time. In addition, the award’s recipient will engage attendees in a short Q&A presentation.
Meeting Room 3
New! UPCEA Network for Small & Specialized Institutions
The new Network for institutions under 5,000 full-time students and/or are focused on a particular market or niche will convene for the first time at the 2015 UPCEA Annual Conference. The session will also feature a presentation by James Narduzzi, University of Richmond, on the topic of Thinking Big: Commonalities and Lessons Learned about Scale.
12:30- 2:00 PM
General Session and Lunch
State of the Association & Awards Presentation
Bob Hansen, UPCEA
Bea Gonzalez, Syracuse University
2:15-3:15 PM
Concurrent Sessions IV
Meeting Room 2
Online and Overseas: Tales from Four Institutions
Track: International
This panel presentation will highlight best practices and lessons learned in international online education as experienced in various university settings. Initial discussions and information exchange will start in advance of the session via UPCEA CORe, furthered by the panel at the conference.
Robert Wagner, Utah State University
Terrence Graham, California State University, Long Beach
Dennis Maxey, University of Massachusetts, Boston
Moderator: Soma Chakrabarti, University of Delaware
Congressional B
Organizational Change: A Model Moving Forward
Track: Leadership and Strategy
What do a small liberal arts college and a large public research institution have in common? Organizational change! Forward-thinking institutional reorganizations at UI-Springfield and UI-Urbana have created new organizational structures that have paved the way for administrative support units to foster innovation to support teaching and learning across delivery methods.
Vickie Cook, University of Illinois, Springfield
Adam Fein, University of Illinois, Urbana Champaign
Faye Lesht, University of Illinois, Urbana Champaign
Moderator: Ray Schroeder, University of Illinois, Springfield, and UPCEA
Tag: Small
Congressional A
Nuts & Bolts: Building a Retention Plan for Adult Learners
Track: Marketing, Enrollment Management, and Student Services
Question: What do you get when you combine a directive to build a formal retention plan for adult learners, a retention rookie, and an overwhelming sea of data? Answer: A happy ending. Join Mercer University's enrollment management team and learn the nuts and bolts of successfully building your first retention plan.
Megan DeLong, Mercer University
Melissa Cruz, Mercer University
Amanda Bentley, Mercer University
Moderator: Dale Leatherwood, Plattform
Meeting Room 14
Benchmarking for Success: UPCEA’s Salary and Structure Survey
Track: Marketing, Enrollment Management, and Student Services
Every two years, our association undertakes a major initiative to provide member institutions key operational metrics. Formerly called UPCEA’s Management Survey, this year’s study focuses on salary and compensation, revenues (gross and net), budgeting and staffing. The presentation will cover what large, mid-size and smaller institutions look like across these key metrics. Additional analysis will also be presented on outsourcing, the mix of credit/non-credit enrollments, revenue sharing and the composition of online versus face-to-face enrollments.
Jim Fong, UPCEA
Moderator: Jessica DuPont, Oregon State University
Meeting Room 3
What Kind of Project Manager am I?
Track: Program Management and Innovation
Although every project is different, each requires a planned, organized approach. This hands-on workshop will help attendees better understand the role of the project manager in organizational success as well as to recognize their own unique project management skills and how to hone those in the context of our field and our own individual settings.
Jennifer Carter, Virginia Tech
Moderator: Lucy Maillette, Michigan State University
Mount Vernon B
Four Core Principles for Alternate Format Programs
Track: UNBOUND
Explore four core principles for your alternate format programs, including common assessment, the use of course modules and standardized syllabi, clearly defined academic workload expectations, and Alternative Instructional Equivalencies (AIEs).
Paul Nardone, Misericordia University
Morgan Sadowski, Misericordia University
Moderator: Chris Sax, Shippensburg University
Tag: Best in Show Mid-Atlantic
Congressional C
Navigating Change in the Face of Resistance: Online Language Teaching in the 21st Century
Track: Online Management and Design
This presentation reflects the process of developing online language curricula and positioning them as viable alternatives to programs that heretofore utilized traditional pedagogy. Through two case studies, one focused on online language program proficiency outcomes, the other on online language course design, presenters demonstrate lessons learned about programming and pedagogical best practices and how those lessons increased opportunities for innovative strategies which, in turn, increased enrollment and strengthened program quality, while meeting the evolving needs of increasingly diverse students.
Lisa Templeton, Oregon State University
Susana Rivera-Mills, Oregon State University
Sebastian Heiduschke, Oregon State University
Moderator: Dana Poole, Washington & Jefferson College
Meeting Room 4
A Case Study of Community Partnership: Should We Do It Again?
Track: Outreach, Engagement, and Economic Development Workshop
Does it make sense to partner with other organizations in your community on a high profile event or program without receiving any financial income? We will examine this question through a case study of what happened when community organizations joined together to bring a high profile speaker to Richmond, Virginia.
Kathy Laing, University of Richmond
Moderator: Tomika Ferguson, James Madison University
Mount Vernon A
Policy Briefing
Track: Policy
2015 is shaping up to be the most significant year in federal education lawmaking in decades. The federal laws that govern K-12 and higher education have each been reauthorized once over the last fifteen years, and Congress will be tackling both this year. The Higher Education Act has significant impact to the UPCEA community. Chris Murray and Vince Sampson will give background where eLearning has and will fit into the conversation, what the main topics will be, and how best to get involved in a meaningful way.
Chris Murray, Thompson Coburn, LLP
Vince Sampson, Cooley, LLP
Moderator: David Schejbal, University of Wisconsin-Extension
Meeting Room 5
PLA Primer
Track: UNBOUND
A growing number of institutions are launching or expanding credit for prior learning (CPL) programs and services to meet increased demand among contemporary college students. At the same time, institutions face a plethora of challenges regarding how to create and sustain good policy and practice. Join this session to learn more about current trends, challenges, and research as well as recent state, regional, and national initiatives that are making CPL central to nationwide discussions on attainment and innovation. Attendees will take part in a lively discussion on key elements for developing and sustaining effective policies and practices, from institutional culture and faculty engagement to funding for sustainability and metrics on CPL and completion.
Mary Beth Lakin, ACE
Moderator: Paul Cochrane, Saint Joseph’s College
3:15- 3:45 PM
Exhibit Hall
Coffee with Exhibitors
Frandson Book Signing
3:45-4:45 PM
Concurrent Sessions V
Meeting Room 2
SynchDL: Exposition and Development of a Synchronous Online Methodology
Track: International
Noncredit
At the University of Washington Educational Outreach we have found success in employing synchronous distance learning (SynchDL) technology to disseminate noncredit certificate offerings to an international audience. While there are several advantages in adopting this technology, we are cognizant of its limitations and are continually striving to overcome these constraints.
Lalitha Subramanian, University of Washington
Naomi Bogenschutz, University of Washington
Erik Bansleben, University of Washington
Moderator: Elizabeth Valencia-Borgert, St. Cloud State University
Tag: Noncredit
Congressional C
Leadership from the Ground up: Small School Experiences
Track: Leadership and Strategy
In this presentation individuals will learn in three “TED-like” talks about leadership at three uniquely different small institutions. They will offer their perceptions of what it takes to be a manager and leader in times of change while grappling with the day-to-day operations inherent to a small unit.
Emily Richardson, Queens University of Charlotte
Harry Starn, California Lutheran University
Michael Shaughnessy, Washington & Jefferson College
Moderator: Laura Brener, Linfield College
Tag: Small
Congressional A
Adult Student Gains: Measuring and Communicating the Impact and Value of Credit Credentials to the Prospect
Track: Marketing, Enrollment Management, and Student Services
Hobsons and the UPCEA Center for Research and Consulting have conducted research on the adult learner to measure gains in job security, increased salaries or improved esteem factors as a result of earning a credential. In year two of the study, additional institutions have joined to further improve the benchmarks.
Jim Fong, UPCEA
Amanda Mason-Singh Hobsons
Moderator: Chris Nicholson, University of Denver
Meeting Room 4
Beyond Building Bridges: Connecting PK-12, Postsecondary and Community Leadership with a P20+ Approach
Track: Program Management and Innovation
At Murray State University, one of the ways we develop P20+ pioneers is through a new, innovative doctor of education program that equips professionals from the PK-12, postsecondary education, business and nonprofit sectors to build bridges and break down silos for effective educational leadership.
Teresa Clark, Murray State University
Jennifer Wyatt, Murray State University
Randy Wilson, Murray State University
Moderator: Cathy Maris, Rice University
Mount Vernon B
Advisory Groups: Roles, Responsibilities, and Pitfalls
Track: Online Management and Design
Advisory groups have the potential to provide valuable guidance and feedback to administrators. Creating an advisory group and identifying its roles and responsibilities is critical to avoiding problems that can derail discussion and cause discord among members. Join us for a lively discussion and words of wisdom on how to engage an advisory group and create meaningful work and discussions that support operations at your institution.
Kim L. Siegenthaler, University of Missouri
Melinda Stearns, Pennsylvania State University
William McClure, University of Massachusetts, Amherst
Moderator: Julie Uranis, Western Kentucky University
Meeting Room 5
Exploring the World of Incubation in Higher Education
Track: Outreach, Engagement, and Economic Development
Incubation is widely recognized as one of the most effective tools for economic development. What can it do for university campuses? Learn how one of the top ranked university-associated business incubators, Los Angeles Cleantech Incubator (LACI), and their college and university partners are developing successful satellite incubators.
Julia Potter, California State University Northridge
Fred H. Walti II, Los Angeles Cleantech Incubator
Moderator: Karen Girton-Snyder, Higher Education Consultant
Meeting Room 3
From Pyramids to Puzzles: Building an Empowered Administrative Team
Track: Emerging Leader
From Pyramids to Puzzles – Building an Empowered Administrative Team
During this session, participants will share strategies for assessing one’s own organizational culture and implementing new strategies and tactics to align a teams’ capability with their organizational aspirations. Participants will engage in conversations covering structures, approaches and strategic management tactics.
Amy Levine, Georgetown University
Kyle Burns, Georgetown University
Moderator: Debbie Cavalier, Berklee College of Music
Congressional B
SARA Update: The State Authorization Reciprocity Agreement
Track: Policy
This session will examine the history of state authorization reciprocity agreement (SARA) and where it currently stands today. Presenters will discuss the current status of federal law, the landscape of state laws, and policy as it relates to the federal, regional and state levels. The presentation will also address SARA’s impact on schools, students, and policymakers and regulators.
Michael Leamy, Fitchburg State University
Catherine Canney, Fitchburg State University
Kiley Danchise-Curtis, New England Board of Higher Education
Moderator: James Shaeffer, Old Dominion University
Tag: Best in Show New England
Mount Vernon A
CIO and PCO Dean Roundtable
Hosted by UPCEA and EDUCAUSE
Track: Online Leadership and the C- Suite
The first in a series of sessions jointly developed by UPCEA and EDUCAUSE to bring together Chief Information Officers (CIOs), Chief Online Learning Officers (COLOs), and leaders of professional, continuing, and online units (PCO) to address common issues, including how best to advance the institution and serve students as a team. How should CIOs, COLOs and PCO leaders best promote integrated planning and shared goals? What are the important student data analytics and how should we use them either individually or collaboratively? How can institutions cultivate an informed and collaborative faculty governance system in technology areas?
Ray Schroeder, University of Illinois, Springfield, UPCEA
Michael Hites, University of Illinois System
Moderator: Dave King, Oregon State University
5:00 PM - 6:30 PM
Carnegie Library at the Historical Society of Washington, DC (801 K Street, NW [directly across K Street from the conference hotel])
Centennial Celebration sponsored by Blackboard
7:00 PM
Dinner Groups Depart -
Meet in the Lobby
8:00- 9:00 AM
Breakfast and Regional Meetings (Open to all attendees)
Regional Meetings leverage attendees’ geographical proximity by providing accessible annual events each fall which feature localized content and awards programs, as well as robust networking, which is particularly beneficial for those new to UCPEA and/or the field of professional, continuing, and online education. Unlike Networks, which function as “affinity groups,” Regional composition is noted below and includes geographically contiguous Canadian provinces. While UPCEA Regions are formal structures designed to enhance the value of membership, Regional Meetings hosted at the Annual Conference are open to all attendees, offering opportunities for informal learning, networking with other attendees, as well as information about how to get the most from UPCEA.
Mount Vernon A
Central Region (CO, IA, IL, IN, KS, MI, MN, MO, NE, ND, OK, OH, SD, WI)
Congressional A
Mid-Atlantic Region (DC, DE, MD, NJ, NY, PA, WV)
Congressional C
New England Region (CT, MA, ME, NH, RI, VT)
Congressional B
South Region (AL, AR, FL, GA, KY, LA, MS, NC, PR, SC, TN, TX, VA)
Mount Vernon B
West Region (AK, AZ, CA, HI, ID, MT, NV, NM, OR, UT, WA, WY)
8:00 AM - 8:45 AM
Meeting Room 16
Corporate Advisory Council Working Breakfast
9:45 AM - 10:30 AM
Grand Ballroom
General Session: Entering the Shift Age
David Houle, Futurist
Introduction: Rich Novak, Rutgers University
10:30- 11:00 AM
Exhibit Hall
Coffee with Exhibitors and prize drawings at UPCEA Embassy
10:30- 11:00 AM
Exhibit Hall
Centennial Conversations Book Signing
11:00 AM- 12:00 PM
Concurrent Sessions VI
Meeting Room 2
International Partnership: Outcomes worth the Effort
Track: International
Developing a program at one institution can be an arduous effort; the effort multiplies when two institutions partner to create and deliver a new program. Done well, this effort produces not only excellent student opportunity but substantial learning for key staff at each institution and new professional colleagues and friends.
Karen Sibley, Brown University
Pat McHugh, Brown University
Moderator: Cyrus Homayounpour, The George Washington University
Congressional A
Non-Credit Department Best Practices Workshop
Track: Leadership and Strategy
Designed for practitioners, this interactive workshop will allow attendees to address several of the issues unique to noncredit, and brainstorm best practices and solutions for funding, personnel, marketing, program design, and more.
Kelly Newell, Washington State University Global Campus
Moderator: Jenni Murphy, California State University, Sacramento
Tag: Noncredit
Mount Vernon B
Top Five Strategic Mistakes in Online Marketing
Track: Marketing, Enrollment Management, and Student Services
Online marketing is moving fast. Keeping up with changing platform features and best practices is tough, but critical for success. Here’s a peek at the top strategic mistakes in this arena: not tracking your marketing dollars, focusing on the wrong metrics, talking like a robot, marketing like its 2012, and speaking to Jane Doe like she’s John Six Pack!
Lisa Emery, Western Michigan University
Jon Horn, JMH Consulting
Moderator: Skip Darmody, Bridgewater State University
Meeting Room 5
Creating a New Student Experience for a Connected World
Track: Marketing, Enrollment Management, and Student Services
California State University, East Bay, implemented a new CRM designed to encompass the entire student experience: website redesign, content management system implementation, recruiting and enrollment funnel design, as well as a new "shopping-cart” registration experience. This comprehensive approach has led to an entirely new, unified student experience, successfully managed by a lean staff. In this session, explore crucial levels of buy-in needed from senior and departmental leadership, what front-line staff needs to understand, as well as key data points from before and after the new experience.
Dan Bellone, California State University, East Bay
Guy Felder, story+structure
Moderator: Vicki Brannock, Brandman University
Tags: Best in West
Meeting Room 3
Jedi Mind Tricks to Liven Up Any Classroom
Track: Program Management and Innovation
During this hands-on workshop, attendees will learn about audience engagement techniques used in hugely successful comedy shows like Blue Man Group and Cirque du Soleil, and how to apply them, successfully, to the classroom.
Kim McGaw, Rice University
Moderator: Shannon McDonald, University of California, San Diego
Congressional C
Online Management: Emerging Trends and New Initiatives
Track: Online Management and Design
Join leaders in online education for this discussion on new initiatives and trends in online education. Panelists will share the new initiatives that support their nationally ranked online degree programs as well as discuss their institutional approach to new trends in online learning, like competency-based education programs.
Bill Lynch, Drexel University
Beth Laves, Western Kentucky University
Lisa Templeton, Oregon State University
Moderator: Ray Schroeder, University of Illinois, Springfield, and UPCEA
Meeting Room 4
Creating Effective Partnerships with Institutional and Community Partners
Track: Outreach, Engagement, and Economic Development
This session describes how Wentworth Institute outreaches and develops partnerships with trade, industry associations and community colleges, to design education and training opportunities for their members.
Liem Tran, Wentworth Institute of Technology
Moderator: Tyler Ritter, University of North Carolina at Chapel Hill
Tag: Small
Mount Vernon A
The Future of Higher Education: A Paradigm in Flux
Track: Emerging Leader
We will explore forces impacting higher education, from the regulation to technology to politics and the economy. Institutions that can sustainably and continuously reinvent themselves will win the future. This session will begin an important conversation about the imperative to innovate and how we must be a catalyst for change.
Rovy Branon, University of Washington
David Schejbal, University of Wisconsin
Moderator: Robert Bruce, University of North Carolina at Chapel Hill
Congressional B
An Interactive Session with Futurist David Houle
Following his general session, David will spend time with attendees in a smaller setting, answering questions about his presentation, his work, and other topics relative to the future. The results of this conversation may develop into a shared discussion about the future of continuing education, on-going professional education, life-long learning and the profound transformation all of these will undergo in the next 5-10 years.
12:15-1:15 PM
Renaissance Ballroom
General Session and Closing Lunch: Access, Education, and Today's Workforce
Anthony P. Carnevale,
Georgetown University
1:30- 2:00 PM
Congressional A
Town Hall: Building the Next 100 Years
Moderator: Bob Hansen, UPCEA
2:00 PM
Adjourn
3:00- 5:00 PM
Capitol Visitors Center
Capitol Hill Tour (Currently Full. You may try to book a tour on your own at http://visitthecapitol.gov/ or choose one of our other fun activities around the DC area)
Post-Conference: UPCEA International Briefing [Additonal Registration Required] (on-site registration permitted)
Focus on Southeast Asia: Thailand, Indonesia, Vietnam Higher Education in Context
The International Briefing acts as way to both inform the UPCEA membership about important arenas of international education as well as to serve as a primer for a smaller group of members who travel to select locations based on member demand and participant interest. The 2015 UPCEA International Briefing, hosted as a post-conference to the 2015 UPCEA 100th Annual Conference, will focus on programming opportunities between U.S. institutions and entities in East Asia.
Wednesday, April 1, 2015
Mount Vernon A/B
6:00-7:00 PM
Reception
7:00-8:30
Dinner and Presentation
Scot Marciel
Principal Deputy Assistant Secretary to the Bureau of East Asian and Pacific Affairs, U.S. Department of State; Former U.S. Ambassador to Indonesia
Thursday, April 2, 2015
Mount Vernon A/B
8:00 a.m.
Coffee Service
8:15-9:00 AM
Anthony Kholiha
Director, Office of Global Educational Programs, U.S. Department of State
9:00-9:45 AM
Bernie Burrola
U.S. Executive Director, U.S.-Indonesia Joint Education Council
9:45-10:30 AM
Tien Le
Chief Economic Counselor, Embassy of Vietnam
10:45-11:30 AM
Md Amin Md Taff
Minister Counselor (Education), Embassy of Malaysia
11:30 AM -12:15 PM
Mark Ashwill
Managing Director, Capstone Vietnam
12:15 PM
Adjourn